doctor patient

The World’s Most Proven EMR System

InterSystems TrakCare® unified healthcare information system is trusted by leading healthcare providers in 25 countries and consistently receives top customer satisfaction scores through KLAS Research. The TrakCare electronic medical record system (EMR) comes preconfigured to meet local market requirements, reducing implementation complexity and risk. Whether you are a single hospital or a nationwide network, TrakCare empowers you to deliver seamless patient care across your organization, improving safety, efficiency, and patient experience.

Proven Technology Partner

Best in KLAS 2017

Top KLAS Ratings for Customer Satisfaction

2017 Best in KLAS

  • Global (Non-US) Acute Care EMR (second year in a row)
  • Global (Non-US) Patient Administration Systems

World-Class Technology & Support

You benefit from interoperable, reliable, intuitive, and scalable technology backed by a world-class, worldwide support organization. You set the priority. You approve closure. Plus, InterSystems is a consistently profitable, private company where your success matters more than anything.

Better Informed Decisions

TrakCare facilitates streamlined, shared workflows across care settings and provides a unified record for each patient across hospital departments, primary and community care settings, and laboratories. Aided by TrakCare’s clear presentation of clinically relevant information, rich clinical decision-support capabilities, and embedded analytics, you will be able to make informed decisions quickly.

Improved Patient Care & Experience

With TrakCare, the patient journey through healthcare is seamless. Patients spend less time waiting. They avoid unnecessary testing and experience smoother care transitions. And patients can be active, informed participants in their care.

Management of Care Cost & Quality

TrakCare enables you to deliver care more safely and efficiently. Embedded dashboards and a single data model make it much easier for clinicians and administrators to track down and understand the cost and quality of care. Data quality control, audit, and reporting features, and international best practices built into the system support accreditation requirements and the delivery of world-class care.

Speed to Benefits

We are passionate about customer success and view every business relationship as a long-term partnership. To help you realize the full benefits of your EMR investment, you can engage our team to help you navigate through the process of identifying and measuring expected benefits, preparing for and leading your organization through change, implementing an effective governance strategy, and continuously improving how you use TrakCare after go-live.

nurse on laptop

For Every Patient, One Record.
For Every User, One Login.

Core of TrakCare

TrakCare relies on two core capabilities included in the foundation products and automatically used wherever needed throughout the system: the Electronic Patient Record and the Master Patient Index.

The Electronic Patient Record captures the continuum of a patient’s clinical and administrative information, including demographics and medical history, as well as previous admissions, surgery, and obstetric information. The medical history includes allergies, disease, and family and social history. The Electronic Patient Record is automatically populated by relevant data entered anywhere within TrakCare or via integration with other healthcare applications.

The Master Patient Index enables you to record an extensive range of a patient’s sociodemographic information. Because each patient is uniquely identified, you can organize information efficiently, extract it easily when you need it, and track patients across an organization.

electronic patient record

TrakCare Patient Administration System Foundation

Providing core administrative management functionality for all patient populations, TrakCare Patient Administration System Foundation includes inpatients, outpatients, medical records management with coding, and an administrative patient record with allergy information, alerts, diagnosis entry, episode lists, order history, and patient history. Also among the system’s key features are comprehensive admission, discharge, transfer, bed management, resource scheduling, and appointment booking, as well as loan equipment functionality.

patient admin

TrakCare Clinical Information System Foundation

Delivering the core functionality required for clinical patient management, TrakCare Clinical Information System Foundation includes care provider work lists and workbenches, clinical pathways, care planning and documentation, and a clinical electronic patient record with observations and doctor and nurse assessments. Care providers can use it to manage daily work as it provides a checklist of completed and pending care actions. It also provides information about a patient’s current status and documents new care activity.

clinical information system foundation

Administrative Extensions

Administrative Extensions provide optional functionality to extend the power of TrakCare. They require the Patient Administration System Foundation.

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electronic patient record diagram 2

Clinical Extensions

Clinical Extensions provide optional functionality to extend the power of TrakCare. They require the Clinical Information System Foundation.

More Details

clinical extensions

Additional Extensions

Additional Extensions provide optional functionality to extend the power of TrakCare. They require either the Patient Administration System Foundation or the Clinical Information System Foundation.

More Details

electronic patient record diagram
electronic patient record diagram 2

Administrative Extensions (Require Patient Administrative System Foundation)

Administrative Extensions provide optional functionality to extend the power of TrakCare. They require the Patient Administration System Foundation.

TrakCare Community Health gives healthcare professionals the tools needed to provide community-based patients/clients with the highest quality care. It meets the unique needs of care and service delivery in a diverse range of community settings, such as patients’ homes, clinics, schools, commercial spaces, and even call centers. Other key features include event management, contacts, loan equipment, brokerage, multidisciplinary team support, and support for visiting nurses.

TrakCare Emergency Department facilitates efficient triaging and treatment of patients during an emergency attendance. It ensures coordination and efficient management of emergency rooms, resources, and clinical staff. Patient registration, patient flow, capture of care interventions, and support for mass casualty events are key features.

TrakCare Referral and Waiting List Management is used to create, receive, review/triage, and process electronic and paper-based referrals from external and internal sources. Use this extension to prioritize referrals once they are accepted, transfer them to waiting lists, book appointments, and process admissions.

TrakCare Patient Billing enables you to coordinate and manage billing of patients for services documented in TrakCare. This extension includes payer policy coverage, recording charges, raising invoices, adjustments, deposits, and debtors.

TrakCare Mental Health Administration provides functionality to record, track, manage, and maintain a history of a patient’s legal status, including recording detainment for assessment and/or treatment, consent status, and forms and reviews specific to government regulations.

TrakCare Vaccinations provides a comprehensive overview of a patient’s current vaccination status as measured against defined vaccination schedules. It also provides functionality to order, administer, and document vaccinations.

TrakCare Genogram enables care providers to access and create a structured visual representation of the relationships among patients and their family members, household relations, or other close personal connections.

TrakCare Family Health supports social and community care health programs to promote services such as prevention, recovery, rehabilitation, and maintenance of good health among individuals living together.

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clinical extensions

Clinical Extensions (Require Clinical Information System Foundation)

Clinical Extensions provide optional functionality to extend the power of TrakCare. They require the Clinical Information System Foundation.

TrakCare Active Clinical Notes provides a central workspace for entering clinical documentation and initiating clinical activities. Active Clinical Notes presents a problem-oriented and timeline-based view of patient encounters.

TrakCare Discharge Summary simplifies the process of providing relevant clinical information for the continuation of care when a patient transitions from one provider or care setting to another.

TrakCare Ordering and Results Communications provides an efficient and safe mechanism for ordering diagnostic tests, treatments, and other clinical interventions or services together with functionality to document and share results or interpretations issued against an order. Medication prescription is not included.

TrakCare Oncology supports the treatment and management of oncology patients through enhanced tumor staging and oncology-specific interactive clinical pathways and care plans. It supports multidisciplinary teams and oncology appointment booking.

TrakCare Radiology streamlines the work processes of a medical imaging department, allowing for easy and efficient order processing, authorization, and scheduling. It captures pre- and post-examination details and provides reporting, transcription, verification, and distribution of results.

TrakCare Lab Enterprise is designed to manage the lab as an agile, knowledge-driven business in this increasingly interconnected world. As a complete solution for clinical pathology services, it includes the pre-analytical, analytical, and post-analytical phases of laboratory processing.

TrakCare Operating Theater enables efficient coordination and management of theater rooms, resources, and clinical staff and provides easy to use documentation tools for recording pre-operative, intra-operative, and post-operative surgical and anesthetic case details.

TrakCare Maternity records administrative and clinical data during the antenatal, intra-partum, and postnatal periods of a pregnancy. It provides a complete obstetric history, including care planning and monitoring for mother and baby.

TrakCare ICU provides functionality dedicated to ICU departments including ICU flow sheets for charting and a series of ICU specific assessment and support for tight integration to patient monitoring solutions.

TrakCare Anesthesia delivers a comprehensive record of all anesthetic-related activity before, during, and after a procedure. It includes note taking, progressive one-touch medication administration, and flow sheets.

TrakCare Medication Management brings together patient data and decision support capabilities to enable safe and efficient electronic prescribing and administration. Key features include alerting, order favorites, clinical pharmacy functions, formulary management, and a comprehensive medication chart.

TrakCare Advanced Medication Management includes all of the capabilities of Medication Management plus chemotherapy, sequence plan, order set narratives, ad mixtures, and ordering by pharmacological category.

TrakCare Pharmacy supports the dispensing activities of nonretail pharmacy departments within hospitals, including prescription/medication review, controlled drugs, drug manufacture, dispensing to meet clinical intent, and stock management.

TrakCare Clinical Specialties provides predefined content, such as forms, favorites, order sets, nursing care plans, pathways, patient education materials, and images tailored to the needs of clinical specialties.

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electronic patient record diagram

Additional Extensions

Additional Extensions provide optional functionality to extend the power of TrakCare. They require either the Patient Administration System Foundation or the Clinical Information System Foundation.

TrakCare Active Decision Support provides a fully integrated decision engine for creating user-defined targeted rules that drive decision support actions within TrakCare.

TrakCare Personal Community is a comprehensive patient engagement solution, based on InterSystems HealthShare® technology, with automatic links to TrakCare data. It gives patients the ability to access their medical records and educational resources, send messages to care team members, and request appointments.

TrakCare Extended Analytics provides near real-time access to management and performance information through graphs and dashboards operating on the built-in TrakCare analytics data model. Extended Analytics includes predefined key performance indicators and dashboards for clinical and administrative data throughout the TrakCare system.

TrakCare Government Standards helps you produce government reports, connect to key government applications and systems, and fulfill other government mandates. It includes a country-specific list of reports, interfaces, and other capabilities.

TrakCare EPR Connectivity connects third-party information systems and devices to TrakCare. It includes the TrakCare Healthcare Messaging Framework for standards-based interoperability with HL7, CDA, and FHIR, and also supports many other integration and messaging capabilities.

TrakCare Specialty Interfaces connect TrakCare to specialized data sources, such as third-party clinical content.

TrakCare Additional Reports / Dashboards enables the purchase of client-specific reports or dashboards – developed by InterSystems to supplement those provided as part of TrakCare.

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“For us, InterSystems was the clear winner. There was no question that they had the strongest solution. TrakCare EPR is very easy to become familiar with and very user-friendly; that is another reason why we were attracted to it.”

Director/physician comment
KLAS website

“InterSystems keeps their promises, and we will continue to move forward with InterSystems. I would strongly recommend them. We are very satisfied.”

Manager/analyst comment
KLAS website

“King Khaled Eye Specialist Hospital is one of the most paperless hospitals I have visited around the world. TrakCare’s advanced clinical functionality enabled King Khaled Eye Specialist Hospital to achieve HIMSS EMRAM Stage 6 just five months after deployment and Stage 7 in less than two years.”

John Daniels
Global Vice President, Healthcare Advisory Services Group, HIMSS Analytics

“InterSystems seems to adapt quicker than most vendors on the PAS side of their product. This tends to be the more difficult part of the implementation, but it seems that InterSystems figures things out quickly.”

Director/physician comment
KLAS website

“We can go to the InterSystems leadership team anytime, and we feel like they listen to our concerns. While not everything we request makes it on the to-do list, it is nice to know that InterSystems will at least take our concerns seriously.”

Director/physician
KLAS website
hospital

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