Building Trust by Protecting Information

Trust is fundamental to the success of any organisation. When it comes to technology, the cloud, or AI, customers, patients, consumers, clients, employees, or whoever demand that cybersecurity, privacy, data protection, and product security sit at the centre of that trust. At InterSystems, this means we look to meet or exceed the legal and regulatory requirements for privacy and security anywhere in the world. To do so, we focus on:

• Supporting your commitment to your patients, customers, employees, and others that your organisation can be trusted with their information
• Enhancing our cybersecurity, privacy, data protection, and product security efforts across our products and services
• Delivering appropriate protections for cybersecurity and privacy when dealing with any personal information
• Underscoring our dedication to deliver protected and secure products and services with relevant assurance, such as independent audit reports
  

InterSystems has earned and maintained the trust of our customers worldwide for almost 50 years. Our software technology and integrated solutions handle some of the most sensitive information in healthcare, financial services, government, and other industries—keeping it protected and secure.

Trust is at the core of our business philosophy, from delivering valuable solutions, to unwavering customer service, to secure and tested code. InterSystems Cybersecurity is how we deliver on our assurances.

InterSystems Cybersecurity structures cybersecurity, privacy, data protection, and product security controls in a framework that can be applied consistently and reliably in any organization. In the framework, privacy and data protection concentrates on collection, use, and disclosure of information with a special focus on personal information. Cybersecurity and product security emphasizes confidentiality, integrity, and availability across our products and services.

Collection addresses how the enterprise gathers information. Use addresses how the enterprise processes the information. Disclosure addresses how the enterprise shares the information. In our solutions and services, we align these operations with current law and regulation for the industries where we operate, such as healthcare or financial services. In terms of implementation, we break the process down to effectively deploy people, processes, and technology to deliver the best results.

Confidentiality addresses how the enterprise controls access to information. Integrity addresses how the enterprise maintains current and accurate information. Availability addresses how the enterprise ensures that information is available whenever it is needed. As with privacy, in our solutions and services we align these operations with current regulations in the industries where we operate. In terms of implementation, we also break the process down understanding the people, processes, and technology that best support our solutions and services.

The InterSystems Data Protection, Privacy & Security Policy provides protections and safeguards through our people, processes, and technologies to ensure the legitimate use, proper disclosure, and minimal contact of any Personal, Sensitive, or Confidential Information. Under this policy, personal information includes all data that either (i) identifies or can be used to identify, contact or locate an individual, or (ii) relates to an individual, whose identity can be either directly or indirectly inferred, including any information that is linked or linkable to that individual regardless of any attributes or status of such individual. This policy reinforces our Cybersecurity processes whether InterSystems is a Covered Business, Personal Information Processor, Data Controller, Data Processor, Business Associate, or Covered Entity.

Data Protection, Privacy & Security Policy

Cybersecurity and privacy are not tangible products. You cannot touch them or put them on a shelf, yet they are crucial to the success of your organisation. Cybersecurity and privacy are attitudes and approaches – the culture you establish—plus policies and procedures supported by necessary technology.

InterSystems invites you to begin a conversation on the culture and technology of InterSystems Cybersecurity by sending an email to Building.Trust@intersystems.com. Our Cybersecurity Department will be happy to discuss with you our approach to trust and how we can help you sustain it for your organisation.

Trust is at the core of our business philosophy, from delivering valuable solutions, to unwavering customer service, to secure and tested code.