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Key Benefits

  • Rapid interface development
  • Speed, reliability, scalability

Kettering Health Network is a not-for-profit network of eight hospitals, nine emergency departments, and 120 outpatient facilities serving southwest Ohio. Long recognized as an innovation leader in leveraging information technology to provide quality care, Kettering has been named a U.S. News and World Report Best Regional Hospital and one of the Truven Health 100 Top Hospitals.

The conversion to InterSystems technology from Kettering’s legacy Java Composite Application Suite (JCAPS), and its eGate integration component, involved developing more than 150 interfaces, yet required just four months from start to finish, according to Bill Hudson, Kettering Director of Technology. “I’ve been managing integration teams for 20 years and we’ve never had a project go as quickly and as well as the move to InterSystems integration technology,” he said.

Moving to Next-Generation Technology

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The migration to InterSystems technology was preceded by a project designed to upgrade the legacy JCAPS system, according to Hudson. The upgrade implementation involved Kettering’s Epic hospital information system, which is based on the InterSystems Caché high-performance data platform. The implementation was “severely impeded by the eGate engine” as well as by reliability, stability, and performance issues with it, and very unsatisfactory vendor support, he explained.

“We recognized that the time was right to look at the new generation of integration technology and fast-tracked a project to examine alternative solutions,” Hudson continued. After a successful proof of concept initiative, Kettering selected InterSystems for its enterprise integration solution. Phase one of the integration project called for moving all of the application interfaces streaming information to and from the Epic system to the InterSystems platform.

We have a strong integration team and InterSystems’ Platform offers a very intuitive design and easy learning curve. In addition, InterSystems provided rapid, world-class support.

Bill Hudson, Director of Technology
Kettering Health Network

“We have a strong integration team and InterSystems’ platform offers a very intuitive design and easy learning curve,” Hudson said. “In addition, InterSystems provided rapid, world-class support. For example, we typically had a response to any questions within an hour. That made a huge difference.”

InterSystems technology also made a difference when the health system unexpectedly lost power at its primary data center during the initial solution rollout process. Its database mirroring capabilities allowed for continuous uptime of the integration environment, which very rapidly failed over to an alternate data center, according to Hudson.

“We would never have considered this new integration project when we were using the legacy interface engine,” said Jon Russell, Kettering Vice President and CIO. “Now, we feel comfortable taking on this new challenge—one that will make us much more agile in terms of responsiveness to the providers in our network,” he said.