3 days, Available on-site only

This three-day course teaches administrators how to configure, monitor, manage and troubleshoot productions. This course can focus on HL7 productions depending on the needs of the class. The course also addresses using the Management Portal for viewing, searching, resending, and purging messages.

If you need to learn administration at the database-level, not production-level, refer to the Managing InterSystems Servers course.

This course is applicable for users of InterSystems IRIS Data Platform, Ensemble, and HealthShare.


There are no prerequisites but basic HL7 knowledge is helpful.

Online resources that will help you familiarize yourself with material covered in class but are not required include:

  • Overview
    • Business Processing Model
    • Business service, business process, business operation overview
  • Ensemble Basics
    • Parts of a production
    • Using the Management Portal
    • Using documentation
  • Message Basics
    • Message structure
    • Viewing messages
    • Using the Message Viewer
  • Understanding Productions
    • Production settings
    • Message Routers
  • Searching Messages
    • Searching and comparing messages
    • Message sessions
    • Search Tables
  • Further Understanding of Productions
    • Lookup Tables
    • Pool Size
    • Alerts and bad message handling
  • Administration Basics
    • Management Portal
    • Namespaces and databases
    • Users and roles
  • Integration Engine Installation
    • Installation decisions
    • Installation steps
    • Loading data
  • Managing Productions
    • Starting, stopping and updating productions
    • Suspended productions
    • Credentials
    • Configuration default settings
    • Exporting productions
  • Monitoring Productions
    • Management Portal pages used for monitoring
    • Enterprise Tools overview
  • Managing Data
    • Resending messages
    • Suspending messages
    • Purging data
    • Archiving messages
  • Scheduling
    • Scheduling business components
    • Automating tasks
  • Troubleshooting
    • Diagnostic Report
    • I/O Archive

Courses are held at our corporate office located at:

One Memorial Drive
Cambridge, MA 02142 USA
8th floor

Please check in at our reception desk after 8:30am with a picture ID.

Classes begin at 9am and run until 5pm.

A continental breakfast will be provided.

InterSystems reserves the right to cancel or reschedule a class at least 10 business days prior to the announced start date. We will usually cancel a class if there are fewer than five registrants. In the event of cancellation by InterSystems, we will refund any payment made for the canceled course.

Tuition is fully refundable if a registrant notifies InterSystems at least 10 business days prior to the announced start date. For cancellation received afterward, we will provide a credit toward a future class.