Skip to content
Search to learn about InterSystems products and solutions, career opportunities, and more. Results include content from our developer community, product documentation and education websites in addition to

Helping Care Teams on the Front Lines: Providence St. Joseph Health

deleted image

COMPANY: Providence St. Joseph Health

CHALLENGE: Help physicians on the front line fight and manage the COVID-19 crisis by alerting them of patients who have tested positive for COVID-19.

OUTCOME: Leverage InterSystems HealthShare® and Health Insight to increase the visibility of COVID-19 diagnoses among the healthcare team.

Providence St. Joseph Health (PSJH) has been leveraging InterSystems HealthShare® and Health Insight to increase the visibility of COVID-19 diagnoses among the healthcare team. In response to the pandemic, the Health Information Exchange (HIE) team at PSJH rapidly implemented two new ways to help physicians on the front line fight and manage the COVID-19 crisis by alerting them of patients who have tested positive for COVID-19.

According to Theo Siagian, Executive Director of Health Information Exchange and Interoperability, when physicians log in to PSJH’s ShareVue (HealthShare Clinical Viewer rebranded), they now see a COVID-19 indicator in the patient banner alerting them that the patient tested positive for COVID-19 within the past 30 days. When they click on the patient-specific alert, a popup appears with additional details, such as when and where the patient was tested for the virus.
PSJH’s ShareVue - Clicking on the alert will display popup information

In the Unified Care Record, physicians will find a complete history of all COVID-19 tests, both positive and negative, for each patient on the ShareVue “Advance Care Planning” tab. Also, Primary Care Physicians in the network have the option on ShareVue to opt in easily to receive email alerts for their patients receiving COVID-19 lab tests and results. An executive dashboard displays these results geographically.

The PSJH HIE, accessed via the ShareVue portal, provides valuable patient data to providers and the organization. PSJH operates across seven states, with nearly 4,200 California, Texas, and Alaska providers, laboratories, and ancillary partners contributing to the HIE.

There are also several other projects underway that will provide critical COVID-19 information to the physicians and care teams who need it.

Ground Zero for COVID-19 Patients in the United States

Providence is the fourth largest health system in the U.S. with 51 hospitals and 1,085 clinics. Providence Regional Medical Center Everett, in Washington state, admitted and treated the first patient diagnosed with COVID-19 in the U.S. Providence quickly responded with tools and resources to help its hospitals and care teams respond to the massive influx of COVID-19 positive patients. The organization became a benchmark for many other U.S. healthcare organizations as the novel coronavirus (nCoV2) spread.

Learn More:


This story originally appeared the May 8, 2020 - HealthShare Connections News Flash No.1: COVID-19 Pandemic newsletter

Other Success Stories You Might Like

Healthcare Payers
When everything is measured and aligned, things work better – with less effort and greater efficiency. That’s especially true in healthcare when process improvements save time and money, and measures of care quality correlate with better outcomes. In the greater New York City area, a regional health plan and pioneer in value-based care, recognized early on the need for alignment and collaboration with providers through quality measurement and data sharing. The health plan insures 1.9 million members.
The Rhodes Group HCV algorithm and communications using InterSystems HealthShare helps New Mexico managed care organizations avoid millions of dollars in penalties for missing HCV treatment targets
A private hospital group in the Middle East is bringing the hospital to patients at home. The care team uses in-home devices to monitor patients and a phone app to deliver device and patient-generated data to its EMR. The physicians and nurses making virtual house calls have all the information they need, using familiar software, for optimal, personalized care.
New York City's health agency enlisted Healthix, a longtime InterSystems HealthShare® partner, to collaborate on several other projects designed to keep school children healthy.
Healthcare organizations are moving quickly to satisfy new interoperability rules from CMS and ONC. For some, the regulatory requirements serve as a springboard to exceed expectations, creating data-driven experiences for members.
Matching inpatient and outpatient records with HealthShare Patient Index enabled a single view of patient data, joint ventures with other healthcare organizations, and better information flow.

Take The Next Step

We’d love to talk. Fill in some details and we’ll be in touch.
*Required Fields
Highlighted fields are required
*Required Fields
Highlighted fields are required
** By selecting yes, you give consent to be contacted for news, updates and other marketing purposes related to existing and future InterSystems products and events. In addition, you consent to your business contact information being entered into our CRM solution that is hosted in the United States, but maintained consistent with applicable data protection laws.