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A suite of applications built on InterSystems IRIS data platform and optimized to address industry specific challenges.
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Analytics solution that provides real-time care insights and in-depth analysis for clinical, business, and population health management.
A next-generation enterprise master person index – an automated, easily integrated solution for identity resolution.
A reimagined EHR with built-in GenAI at its core

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Helps clinicians, care managers, and care teams strengthen coordination, enhance continuity of care, and improve patient engagement in under-served rural areas.
Enables health systems, independent providers, health plans, HIEs, governments and software developers to create a digital front door.
Collects, consolidates, and publishes information about healthcare providers' relationships to patients, health plans, and one another.
A powerful, flexible EHR that supports leading healthcare interoperability standards & profiles.

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Revenue Cycle Management
Medication Management
Enterprise solution supports any clinical lab service, public or private, independent to extensive national laboratory systems.
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A suite of low code platforms built on InterSystems IRIS and optimized to address industry-specific challenges.
An aggregated, normalized and deduplicated patient record created from patient data across multiple sources.
A high-availability, high-performance integration engine created specifically for healthcare.
A cloud-based data pipeline and management solution combining FHIR with an out-of-the-box transformation to the CDM and OMOP repository.
One integration that standardizes data exchange between Epic Payer Platform and your clinical and administrative applications.
Interoperability solutions designed to help U.S. health insurers address CMS-0057 and CMS-9115.
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Versatile foundation supporting a range of solutions, with built-in APIs for integration.
Rapidly access & use FHIR data from diverse sources without the need to create your own FHIR computing infrastructure.
A high-performance data platform designed to make it easy to build applications that support mission-critical processes.
Fully managed cloud-native SaaS offerings that provide customers the fastest time to value for InterSystems data management software.
A digital health data platform that provides the building blocks needed to work with any healthcare data standard, including FHIR.
An AI-enabled supply chain decision intelligence platform that predicts disruptions before they occur, and optimally handles when they do.
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InterSystems HL7 FHIR-based technology and solutions power success for organizations across the entire healthcare ecosystem.
A cloud-based, on-demand service delivering near real-time, secure access to patient data from across the nation.
A suite of solutions that work together to capture information, share it in a meaningful way, aid understanding, and drive transformative action.
Analytics solution that provides real-time care insights and in-depth analysis for clinical, business, and population health management.
Rapidly access & use FHIR data from diverse sources without the need to create your own FHIR computing infrastructure.
A high-availability, high-performance integration engine created specifically for healthcare.
A reimagined EHR with built-in GenAI at its core

Revenue Cycle Management
Medication Management
A digital health data platform that provides the building blocks needed to work with any healthcare data standard, including FHIR.
A cloud-based data pipeline and management solution combining FHIR with an out-of-the-box transformation to the CDM and OMOP repository.
One integration that standardizes data exchange between Epic Payer Platform and your clinical and administrative applications.
Interoperability solutions designed to help U.S. health insurers address CMS-0057 and CMS-9115.
Helps clinicians, care managers, and care teams strengthen coordination, enhance continuity of care, and improve patient engagement in under-served rural areas.
A powerful, flexible EHR that supports leading healthcare interoperability standards & profiles.

TrakCare Assistant
Revenue Cycle Management
Medication Management
Enterprise solution supports any clinical lab service, public or private, independent to extensive national laboratory systems.
Financial Services
Enabling firms to transform at scale, so they can increase customer satisfaction, adopt generative AI, maintain compliance, grow revenue, and optimize efficiency.
A high-performance data platform designed to make it easy to build applications that support mission-critical processes.
The fastest way for financial services firms to break down silos and transform disparate data into a single unified resource of actionable information.
Launch new funds, accelerate AI initiatives, automate reporting with a self-service solution tailor-made for asset management firms.
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Empowering organizations with real-time supply chain visibility and the ability to make optimized, real-time, AI-driven decisions.
An AI-enabled supply chain decision intelligence platform that predicts disruptions before they occur, and optimally handles when they do.
A data gateway that speeds and simplifies data access for supply chain applications and practitioners.
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Online learning presents self-paced materials to help you build and support your organization's most critical applications.
In-person courses maximize learning in a distraction-free environment with face-to-face engagement.
InterSystems proudly supports the free use of InterSystems products for university and college coursework.
View the full list of course offerings and our current course schedule.
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InterSystems Learning Services offers industry-standard certification exams that allow you to prove your mastery of our technology.
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Provide complementary tools and platforms that strengthen and expand our technologies' capabilities.
InterSystems powers data-driven digital startups across healthcare, financial services, and supply chain.
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InterSystems works with the world's leading cloud providers to give customers the freedom to deploy our technology where it delivers the most value.
The speed, scale, and capabilities of InterSystems and AWS can streamline operations, improve access to data and power breakthrough applications.
InterSystems IRIS and InterSystems IRIS for Health Data Platforms are Preferred Solutions on Azure Marketplace.
InterSystems and Google Cloud empower you to quickly build new apps or modernize existing ones to increase agility and reap the benefits of the multicloud.
InterSystems works with the world’s leading cloud providers - including Amazon Web Services (AWS), Microsoft Azure, Google Cloud, TenCent and Alibaba
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Products
By Type
By Industry
Applications
A suite of applications built on InterSystems IRIS data platform and optimized to address industry specific challenges.
A FHIR®-enabled care management software solution that allows the entire care team to create and share comprehensive care plans.
A cloud-based, on-demand service delivering near real-time, secure access to patient data from across the nation.
Analytics solution that provides real-time care insights and in-depth analysis for clinical, business, and population health management.
A next-generation enterprise master person index – an automated, easily integrated solution for identity resolution.
A reimagined EHR with built-in GenAI at its core

Revenue Cycle Management
Medication Management
Helps clinicians, care managers, and care teams strengthen coordination, enhance continuity of care, and improve patient engagement in under-served rural areas.
Enables health systems, independent providers, health plans, HIEs, governments and software developers to create a digital front door.
Collects, consolidates, and publishes information about healthcare providers' relationships to patients, health plans, and one another.
A powerful, flexible EHR that supports leading healthcare interoperability standards & profiles.

TrakCare Assistant
Revenue Cycle Management
Medication Management
Enterprise solution supports any clinical lab service, public or private, independent to extensive national laboratory systems.
Low Code Platforms
A suite of low code platforms built on InterSystems IRIS and optimized to address industry-specific challenges.
An aggregated, normalized and deduplicated patient record created from patient data across multiple sources.
A high-availability, high-performance integration engine created specifically for healthcare.
A cloud-based data pipeline and management solution combining FHIR with an out-of-the-box transformation to the CDM and OMOP repository.
One integration that standardizes data exchange between Epic Payer Platform and your clinical and administrative applications.
Interoperability solutions designed to help U.S. health insurers address CMS-0057 and CMS-9115.
Platforms & Components
Versatile foundation supporting a range of solutions, with built-in APIs for integration.
Rapidly access & use FHIR data from diverse sources without the need to create your own FHIR computing infrastructure.
A high-performance data platform designed to make it easy to build applications that support mission-critical processes.
Fully managed cloud-native SaaS offerings that provide customers the fastest time to value for InterSystems data management software.
A digital health data platform that provides the building blocks needed to work with any healthcare data standard, including FHIR.
An AI-enabled supply chain decision intelligence platform that predicts disruptions before they occur, and optimally handles when they do.
Healthcare
InterSystems HL7 FHIR-based technology and solutions power success for organizations across the entire healthcare ecosystem.
A cloud-based, on-demand service delivering near real-time, secure access to patient data from across the nation.
A suite of solutions that work together to capture information, share it in a meaningful way, aid understanding, and drive transformative action.
Analytics solution that provides real-time care insights and in-depth analysis for clinical, business, and population health management.
Rapidly access & use FHIR data from diverse sources without the need to create your own FHIR computing infrastructure.
A high-availability, high-performance integration engine created specifically for healthcare.
A reimagined EHR with built-in GenAI at its core

Revenue Cycle Management
Medication Management
A digital health data platform that provides the building blocks needed to work with any healthcare data standard, including FHIR.
A cloud-based data pipeline and management solution combining FHIR with an out-of-the-box transformation to the CDM and OMOP repository.
One integration that standardizes data exchange between Epic Payer Platform and your clinical and administrative applications.
Interoperability solutions designed to help U.S. health insurers address CMS-0057 and CMS-9115.
Helps clinicians, care managers, and care teams strengthen coordination, enhance continuity of care, and improve patient engagement in under-served rural areas.
A powerful, flexible EHR that supports leading healthcare interoperability standards & profiles.

TrakCare Assistant
Revenue Cycle Management
Medication Management
Enterprise solution supports any clinical lab service, public or private, independent to extensive national laboratory systems.
Financial Services
Enabling firms to transform at scale, so they can increase customer satisfaction, adopt generative AI, maintain compliance, grow revenue, and optimize efficiency.
A high-performance data platform designed to make it easy to build applications that support mission-critical processes.
The fastest way for financial services firms to break down silos and transform disparate data into a single unified resource of actionable information.
Launch new funds, accelerate AI initiatives, automate reporting with a self-service solution tailor-made for asset management firms.
Supply Chain
Empowering organizations with real-time supply chain visibility and the ability to make optimized, real-time, AI-driven decisions.
An AI-enabled supply chain decision intelligence platform that predicts disruptions before they occur, and optimally handles when they do.
A data gateway that speeds and simplifies data access for supply chain applications and practitioners.
Knowledge Hub
Developer Websites
New to InterSystems? Start here, this is your gateway to developer sites, tutorials and more.
Connect, grow, share. The developer community is full of resources, news, and events and a community of people to connect with.
Everything you need to know about our products and more.
Develop. Learn. Share. Network. All with InterSystems Global Masters program where you can join an engaged community of developers.
Experience first hand the community’s dedication to the evolution of our technology with applications.
Education
Get to know InterSystems products and technologies your way, with self-paced online materials and classroom courses.
Online learning presents self-paced materials to help you build and support your organization's most critical applications.
In-person courses maximize learning in a distraction-free environment with face-to-face engagement.
InterSystems proudly supports the free use of InterSystems products for university and college coursework.
View the full list of course offerings and our current course schedule.
Certification
Offers industry-standard exams, flexible testing options, certification badges, and career advancement opportunities demonstrating expertise in InterSystems technologies.
InterSystems Learning Services offers industry-standard certification exams that allow you to prove your mastery of our technology.
Digital credentials that represent the varying levels of achievement you can earn with InterSystems.
Everything you need to know about preparing for, scheduling, and taking InterSystems Exams.
Retake Policies & Support, Beta Exams and more.
Answers to common questions regarding exams, including exam preparation, practice exams, retaking exams, and certifications.
InterSystems Blogs
Explore InterSystems blogs featuring expert insights, industry trends, technology innovations, data management strategies, and thought leadership.
Healthcare industry experts talk about pressing challenges, issues, and trends at the intersection of healthcare and technology.
Addressing various business, data, and technology-related issues for the line of business.
Partners
Partner Programs
Our partners ensure that organizations around the globe are already ready for tomorrow’s opportunities.
Bring together people, processes and technology to deliver solutions that solve complex customer challenges.
Combine your expertise with our proven data, analytics and interoperability capabilities to deliver optimal solutions.
Specialists whose services and guidance ensure consistent, effective delivery of InterSystems technology.
Provide complementary tools and platforms that strengthen and expand our technologies' capabilities.
InterSystems powers data-driven digital startups across healthcare, financial services, and supply chain.
Cloud Partners
InterSystems works with the world's leading cloud providers to give customers the freedom to deploy our technology where it delivers the most value.
The speed, scale, and capabilities of InterSystems and AWS can streamline operations, improve access to data and power breakthrough applications.
InterSystems IRIS and InterSystems IRIS for Health Data Platforms are Preferred Solutions on Azure Marketplace.
InterSystems and Google Cloud empower you to quickly build new apps or modernize existing ones to increase agility and reap the benefits of the multicloud.
InterSystems works with the world’s leading cloud providers - including Amazon Web Services (AWS), Microsoft Azure, Google Cloud, TenCent and Alibaba
Company
About Us
Our technologies provide the connective tissue that transforms disparate data into a single, complete view, enabling better outcomes.
News
News and resources for media including press releases, media kits, tools and more.
The latest news and coverage from our corporate headquarters in Boston, MA.
Core information about InterSystems, our background, our products and technologies, and more.
Please contact Corporate Affairs & Communications regarding media inquiries.
Events
Check out conferences and events we're hosting and attending, and view on-demand content for anything you missed.
Browse our upcoming conference and event schedule to see where we'll be and what we'll be covering.
View our library of on-demand content, including keynote speeches from InterSystems READY, webinars and live event footage.
Watch keynote presentations from InterSystems READY 2026.
Support
Product Support
We provide expert technical assistance to customers 24 hours a day, every day, with support advisors in 15 countries.
Read about support alerts, critical issues, fixes, and product releases.
Access current and previous versions and related notes for InterSystems products.
Contact the WRC for Immediate Help
Documentation
Detailed technical information for InterSystems products, technologies, solutions, and more.
Search to learn about InterSystems products and solutions, career opportunities, and more.
Abstract data representation

Agentic AI in Healthcare: What Happens When AI Agents Argue With Each Other

Based on insights from Don Woodlock, President of InterSystems, from his Code to Care YouTube series , featuring Dr. Peter Lee, President of Microsoft Research .

Agentic AI in Healthcare

A multi-agent AI system recently diagnosed rare medical cases correctly over 80% of the time. That's four times better than seasoned human clinicians. It didn't get there by being smarter than any single AI. It got there by having multiple agents argue with each other until the errors got caught.

Six months ago, artificial intelligence played a passive role in healthcare. It joined meetings, listened, and summarized clinical notes. It was useful, but limited. Now agentic AI systems retrieve patient records, invoke diagnostic models, coordinate care plans across departments, and challenge each other's reasoning, all without waiting for a human to initiate each step.

In a recent episode of his Code to Care series, Don Woodlock sat down with Dr. Peter Lee to unpack where agentic AI in healthcare is headed. They discussed:

  1. A concrete framework for what makes AI "agentic”
  2. Real systems already running in clinical settings
  3. And an insight about multi-agent collaboration that most coverage of this technology misses entirely

Whether you're evaluating agentic AI for your health system or trying to separate substance from hype, what follows is a practical breakdown: what the technology actually does, where it's producing real results, and what your organization needs in place before deploying it.

Agentic AI Explained: Peter Lee on the Next Revolution in Healthcare. Part 3

What Is Agentic AI? Four Components, One Framework

Traditional AI responds to prompts one at a time, with no memory between sessions, no permissions to act on external systems, and no ability to change anything in the real world.

Agentic AI is fundamentally different. These intelligent systems can observe, decide, and act, often autonomously, within healthcare settings.

Peter Lee breaks agentic AI into four components, a practical checklist for evaluating whether a system is genuinely agentic or just branded that way.

1. Memory

Early AI started every interaction from a blank slate. Agentic systems retain episodic context. The AI remembers this patient's penicillin allergy, the tumor board review three weeks ago, the radiologist's flagged finding from patient histories. Context persists across sessions, and the agent picks up where it left off.

2. Entitlements

What is the AI permitted to do? Can it query the electronic health record? Invoke a radiology model? Access lab results? Entitlements define the boundaries of an agent's autonomy, and in healthcare, those boundaries matter enormously.

For agents to act across clinical and operational systems, they need platforms that make healthcare data accessible without dozens of separate integrations.

Platforms like InterSystems IRIS, which combine database, integration, and analytics in a single layer, reduce the handoffs an agent must navigate to retrieve and act on patient data.

3. Actions

Agentic systems change the state of the world. They retrieve records, generate clinical notes, invoke other AI models for specialized analysis, schedule appointments, send reminders, and coordinate follow-ups.

Putting it simply: generative AI answers questions. Agentic AI does things.

4. Reasoning

This is the thread binding the other three together. An agentic system doesn't just execute a sequence of steps. It reasons toward a goal, adapting its chain of thought as new information arrives.

It works jointly with humans, holding more context in working memory than any individual clinician. Using technologies like natural language processing and machine learning, these intelligent agents can derive insights from vast datasets and automate complex tasks that would overwhelm a single person.

Peter Lee frames the moment with a baseball analogy: "We're in the middle innings of this tech revolution. And I think you're right that a centerpiece of this middle innings era is agentic AI."

The push to deploy is real, but the late innings remain uncertain. For a deeper look at how these components fit together in system design, see our guide to agentic AI architecture.

When AI Agents Debate Each Other: The MAI-DxO System

So how do AI agents “argue,” as mentioned in the introduction?

Here's what that looks like in the real world. MAI-DxO is a multi-agent diagnostic system from Microsoft AI. Instead of asking one AI to weigh every factor in a complex diagnosis, the system assigns distinct roles to separate AI agents:

  • A primary agent that interacts with patients and works toward a diagnosis
  • A contrarian agent whose sole purpose is to disagree, constantly challenging the primary's reasoning, questioning assumptions, and pushing back on conclusions
  • A cost agent that questions whether every proposed lab test or imaging study is justified from a resource perspective

These agents engage in a "chain of debate": structured disagreement that forces the diagnostic process through multiple rounds of challenge and refinement before converging on a conclusion. The system can analyze data from clinical notes, patient histories, and lab results simultaneously, processing context that no single clinician could hold in working memory.

In a collaboration with the New England Journal of Medicine, testing on a collection of extremely rare diagnostic cases, MAI-DxO reached a correct diagnosis over 80% of the time. The best-performing configuration hit 85.5%, more than four times better than very seasoned human clinicians working on the same cases, who averaged roughly 20% accuracy.

The accuracy matters. But the benefits don’t stop there. The AI agents are in a certain sense pushing each other to do better.

"These ideas of agentic computing aren't only to help facilitate human processes, they can kind of reinforce the intelligence of other AIs and on top of that reduce things like hallucination rates simply through challenging each other." - Dr. Peter Lee

Yes, the agents are helping automate processes that are prone to human error. But they’re also significantly reducing one of the biggest problems in AI which is hallucination. The contrarian agent doesn't need to be right. It needs to force the primary agent to defend its reasoning.

That process surfaces weaknesses in the chain of thought that would otherwise sail through unchecked.

That reframes the whole picture. The question most healthcare leaders ask about agentic AI is "what tasks can it automate?" The better question, and the one MAI-DxO answers, is "what happens when intelligent agents make each other smarter?"

From Diagnosis to Coordination: The Stanford Tumor Board

MAI-DxO proves agents can improve intelligence. The Stanford tumor board orchestrator tackles a different problem, one that may matter more for patient care on a daily basis: coordination across fragmented data and different systems.

Tumor boards are multidisciplinary meetings where oncologists, radiologists, surgeons, and pathologists review a specific patient's case and decide on treatment. Thousands of these happen every week across health systems worldwide, and each one requires care teams to pull together information scattered across multiple systems.

In a joint effort with Stanford Medicine, which sees 4,000 tumor board patients annually, Microsoft built an AI agent that participates in these meetings. The agent retrieves patient records, invokes specialized AI models for radiology and pathology analysis, surfaces published research matched to the patient's genetics, and generates notes for review.

It can provide real-time support to healthcare providers by handling complex tasks like deciphering intricate medical cases and coordinating cohesive care plans across multiple specialized departments.

Remember the MEAR components listed above? They’re all at play here. The agent:

  • Retains patient context (Memory)
  • Accesses EHRs, imaging systems, and research databases (Entitlements)
  • Retrieves and generates outputs (Actions)
  • And reasons toward a treatment recommendation with the clinical team (Reasoning).

Connecting those disparate data sources is exactly the interoperability challenge that platforms like InterSystems HealthShare were designed for. Oncology notes live in one system, radiology imaging in another, pathology reports in a third, published research in external databases.

HealthShare aggregates clinical data across multiple systems into a unified patient record, giving agentic systems (and clinicians) a single coherent view regardless of where the data originates.

This is the pattern that scales. Tumor boards require pulling together specialists, data, and decisions from across an entire health system. That same coordination challenge connects fragmented data so the right care teams can make the right decisions and show up in virtually every workflow in healthcare delivery.

Stanford Health Care's investment in agentic AI extends beyond tumor boards. Their AXIOM initiative uses a FHIR repository on InterSystems IRIS to power rapid clinical data retrieval which helps to reduce EHR query times from minutes to seconds for AI applications which includes augmented triage in emergency departments. The project won the 2025 InterSystems Impact Award for Healthcare Provider Innovation.

Watch More from the
Code to Care Series

Join Don Woodlock in his video series “Code to Care”,
exploring how AI is shaping the future of medicine
and patient care.

A Practical Starting Point: AI as a Second Set of Eyes

Not every healthcare organization needs a multi-agent diagnostic system tomorrow.

Anthropic, the creators of Claude, wisely wrote in their guide to building agents: “When building applications with LLMs, we recommend finding the simplest solution possible, and only increasing complexity when needed.”

Thankfully, Dr. Lee offers a simpler starting point, one any clinician can try this week.

In his book The AI Revolution in Medicine, Lee recommends that doctors and nurses think of AI as "a second set of eyes."

The idea: develop your differential diagnosis, then present the case to an AI agent and ask two questions. Is there anything I've overlooked? Any errors in my reasoning?

"I think many doctors and nurses would be well served to do their own work but then think of an AI as an agent that can be a second set of eyes." - Dr. Peter Lee

Don highlights why this works even when the AI isn't perfect:

"It sort of expands the mind of the decision maker. Even levels of being a little bit wrong don't harm this use case because you're just asking for my mind to be a little bit expanded. ‘Anything else I should be considering?’" - Don Woodlock

The AI isn't making decisions. Rather, it's expanding the decision space. This approach helps reduce the cognitive load on healthcare professionals by offering a check against blind spots, without requiring the system to operate autonomously.

The adoption spectrum runs from this kind of validation to tumor board orchestration to autonomous multi-agent diagnosis. Healthcare organizations can enter wherever their data maturity and governance allow, and success depends on matching ambition to readiness.

The $1 Trillion Coordination Problem

The Stanford tumor board automates clinical coordination. The same pattern applies to healthcare's administrative machinery, and the numbers are hard to ignore.

US healthcare organizations spend over $1 trillion annually on administrative work. Not on patient care, on coordination.

Things like:

  • Retrieving information from one system and reconciling it against another
  • Assembling documentation
  • Submitting through portals
  • And tracking results

It drains clinician time and generates errors at every handoff. Healthcare professionals entered this industry to provide compassionate care to patients, not to reconcile data across portals.

Consider a typical prior authorization workflow. Today, a coordinator:

  1. Retrieves clinical notes from the EHR
  2. Checks payer-specific requirements in a separate portal
  3. Assembles the documentation packet
  4. Submits through yet another system
  5. And monitors the authorization status, often managing dozens of cases simultaneously

With an agentic system, the agent handles retrieval, assembly, compliance checks, and submission. The coordinator reviews the completed packet and manages exceptions. Work that took 45 minutes takes 10.

This isn't hypothetical. MUSC Health now completes 40% of prior authorizations autonomously using agentic AI, with no human involvement required.

InterSystems HealthShare supports these workflows through its Payer Services suite, which includes Prior Authorization Support, Coverage Requirements Discovery, and Documentation Templates, This gives organizations a standards-based foundation to layer agentic automation onto existing payer-provider integrations.

A Deloitte Center for Health Solutions survey of 100 US healthcare technology executives found that 85% plan to increase agentic AI investment over the next two to three years, with 98% expecting at least 10% cost savings through reduced administrative overhead and improved resource utilization.

Healthcare leaders expect agentic technology to deliver meaningful operational efficiency gains across hospitals and health systems.

The underlying challenge in these healthcare workflows is data fragmentation. Prior authorization, claims, and scheduling all depend on information scattered across EHRs, billing systems, and payer portals.

InterSystems IRIS for Health provides the integration and interoperability layer that lets agentic systems access and reconcile that data in real time, without requiring health systems to rip out and replace existing infrastructure.

Beyond admin, agentic systems are beginning to transform how healthcare organizations handle patient care after discharge. AI agents can monitor patients for symptoms, confirm medication adherence, schedule appointments for follow-ups, and flag concerns to care teams, providing real-time monitoring that catches problems before they escalate.

These proactive capabilities mean healthcare providers can offer clearer timelines and more reliable communication to patients, stabilizing back-end workflows while improving care quality and the overall patient experience. (For a detailed case study of AI-driven workflow redesign in a clinical setting, see our article on healthcare automation.)

Every minute spent reconciling data across portals is a minute not spent with patients. Agentic systems handle the coordination so care teams can focus on delivering compassionate care.

What Agentic AI Needs: Data, Standards, and Governance

Everything described above depends on one thing: data. The MEAR framework makes the dependency explicit. Memory requires clinical data to remember. Entitlements require systems that grant access. Actions require APIs that respond. Reasoning requires clean, structured inputs.

In most health systems, patient data sits across EHRs, billing platforms, payer portals, faxes, and departmental digital tools in different formats, with different completeness and different update cycles. The vast majority of healthcare data remains unused, locked in formats that existing systems cannot process at the scale agentic AI applications require. Healthcare systems face significant challenges due to this fragmentation and the interoperability issues it creates.

Three foundations matter for healthcare organizations looking to deploy agentic systems.

Interoperable Data

Healthcare interoperability standards like FHIR and HL7 are the rails agentic systems run on. InterSystems HealthShare Health Connect, available as a cloud-managed service, handles the protocol translation and message routing that let intelligent agents communicate across clinical systems, supporting HL7, FHIR, X12, DICOM, and other healthcare standards without requiring custom point-to-point integrations. This modular architecture means health systems can connect different systems incrementally rather than attempting a full rip-and-replace.

Data harmonization without centralization

Rather than centralizing data into a warehouse (a multi-year project most health systems cannot afford), a Smart Data Fabric approach harmonizes data in place, giving agents a unified view without requiring data movement.

This is the approach InterSystems has built into the IRIS platform, connecting and harmonizing fragmented data across disparate sources in real time so agentic systems can derive insights from the full picture.

Governance and human oversight

These are clear rules for what agents can do independently, when they must escalate, and how every action gets logged.

Agentic systems will make errors. That's a given.

Regulatory compliance requirements make the architecture's job doubly important: catch those errors before they reach patients. Multi-agent debate, human-in-the-loop checkpoints, transparency with patients about how AI participates in their care, and audit trails aren't optional features. They're the reason the technology works.

The barriers to adoption are easing. The Deloitte survey found that 40% of healthcare executives say technical talent shortages were previously a top obstacle, are no longer seen as a major challenge. Resistance to change and data quality concerns are also declining as blockers, with 38% and 32% of leaders reporting improvement in those areas, respectively.

Healthcare leaders must still focus on building strong data foundations and governance structures, but the path is clearer than it was even a year ago.

One thing worth knowing: agents surface data-quality problems earlier and more bluntly than human workflows do. When an agent can't complete a task because records contain conflicting information, that's a diagnostic signal, not a technology failure. It's the system telling you where the foundation needs work.

What Comes Next

As agentic AI in healthcare continues to mature, Peter Lee's honesty about the future is itself a reason to pay attention:

"That doesn't mean that in the late innings agentic AI will be a big thing. It could be. It's hard to predict. But for sure there's going to be a tremendous push today to deploy agent-based systems out in the world." - Dr. Peter Lee

That kind of measured assessment, from the President of Microsoft Research, is worth more than a dozen hype cycles. The push to deploy is real. Where it leads is genuinely unclear.

For healthcare leaders evaluating agentic AI today, here are three starting points:

Identify the coordination bottlenecks

Where do your care teams spend the most time retrieving, reconciling, and sequencing information across systems? Those high-volume, coordination-heavy healthcare workflows are where agentic AI delivers the fastest returns.

Invest in data readiness before autonomy

Intelligent agents need interoperable, structured healthcare data to operate autonomously. ( Getting data AI-ready is a practical starting point.) The healthcare organizations that build that foundation now will be positioned to deploy agentic systems as the technology matures.

Start with human-in-the-loop

Begin with agentic systems that support clinicians and staff, then expand autonomy as governance structures mature and confidence builds. The successful integration of agentic AI requires a strong foundation of data readiness, governance, and change management.

The healthcare organizations that benefit most won't be the ones that deploy the most agents. They'll be the ones where AI systems and clinicians make each other better, transforming healthcare from reactive coordination into proactive, intelligent care delivery.

Frequently Asked Questions

What are examples of agentic AI in healthcare?
Current examples span a range of maturity levels across the healthcare industry. In research, Microsoft's MAI-DxO multi-agent diagnostic system achieved 80%+ accuracy on rare cases. In pilot settings, Stanford Medicine is testing an AI orchestrator that participates in tumor board meetings, coordinating care plans across departments.

Stanford Health Care also developed AXIOM, which uses InterSystems IRIS to accelerate EHR data retrieval for AI-driven emergency triage and clinical decision support — winning the 2025 InterSystems Impact Award for Healthcare Provider Innovation.

In production, MUSC Health uses agentic AI to complete 40% of prior authorizations autonomously. Other real-world applications include post-discharge patient monitoring, ambient clinical documentation, and real-time scheduling optimization in hospitals.
Can agentic AI improve diagnostic accuracy?
MAI-DxO demonstrated that multi-agent AI systems can diagnose extremely rare conditions more accurately than experienced clinicians, achieving correct diagnoses over 80% of the time versus roughly 20% for human physicians working on the same cases. The key mechanism is structured debate between specialized AI agents, where each agent analyzes data from patient histories, clinical notes, and lab results while challenging each other's reasoning.
How do multi-agent systems reduce AI hallucination?
When multiple agents with distinct roles challenge each other's reasoning, as in MAI-DxO's chain of debate, errors that a single model would confidently produce get caught. The contrarian agent forces the primary agent to defend its logic, surfacing weaknesses in the chain of thought before conclusions are finalized. These agentic systems reinforce the intelligence of other AI agents through structured disagreement.
What is the "second set of eyes" approach to clinical AI?
Dr. Peter Lee recommends that healthcare professionals present their differential diagnosis to an AI agent and specifically ask whether anything has been overlooked.

This approach works even with imperfect AI because the goal is expanding the decision space and reducing cognitive load, not replacing the clinician's judgment. It's a practical entry point for any healthcare provider looking to integrate intelligent systems into patient care.
What data infrastructure does agentic AI require?
Agentic systems need structured, interoperable healthcare data accessible across clinical and operational systems. This typically means adoption of standards like FHIR and HL7, integration layers that connect EHRs, billing platforms, and payer systems, governance frameworks defining agent permissions and escalation rules, and human-in-the-loop protocols for clinical decisions. Healthcare organizations must also address fragmented data across different systems before deploying agentic technology at scale.
How does agentic AI reduce healthcare administrative costs?
By automating the coordination layer: retrieving clinical data, reconciling records, running compliance checks, assembling packets, and tracking submissions across systems. MUSC Health's prior authorization automation eliminates human involvement in 40% of cases.

Healthcare organizations spend over $1 trillion annually on administrative work, much of it coordination that agentic systems can handle, improving operational efficiency while freeing care teams to focus on patients.
How should healthcare organizations get started with agentic AI?
Start by identifying high-volume healthcare workflows where staff spend the most time on coordination rather than decision-making. Invest in data interoperability and quality as the foundation, because intelligent agents require structured, high-quality data to function effectively.

Deploy with human-in-the-loop governance and expand autonomy gradually. Success depends on matching ambition to readiness, and healthcare leaders should focus on building strong data foundations before pursuing full autonomy.

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