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A suite of applications built on InterSystems IRIS data platform and optimized to address industry specific challenges.
A FHIR®-enabled care management software solution that allows the entire care team to create and share comprehensive care plans.
A cloud-based, on-demand service delivering near real-time, secure access to patient data from across the nation.
Analytics solution that provides real-time care insights and in-depth analysis for clinical, business, and population health management.
A next-generation enterprise master person index – an automated, easily integrated solution for identity resolution.
A reimagined EHR with built-in GenAI that empowers clinicians, enhances patient experiences, and elevates business operations.
Helps clinicians, care managers, and care teams strengthen coordination, enhance continuity of care, and improve patient engagement in under-served rural areas.
Enables health systems, independent providers, health plans, HIEs, governments and software developers to create a digital front door.
Collects, consolidates, and publishes information about healthcare providers' relationships to patients, health plans, and one another.
A powerful, flexible electronic health record (EHR) that supports all leading health information interoperability standards and profiles.
Enterprise solution supports any clinical lab service, public or private, independent to extensive national laboratory systems.
Low Code Platforms
A suite of low code platforms built on InterSystems IRIS and optimized to address industry-specific challenges.
An aggregated, normalized and deduplicated patient record created from patient data across multiple sources.
A high-availability, high-performance integration engine created specifically for healthcare.
A cloud-based data pipeline and management solution combining FHIR with an out-of-the-box transformation to the CDM and OMOP repository.
One integration that standardizes data exchange between Epic Payer Platform and your clinical and administrative applications.
Interoperability solutions designed to help U.S. health insurers address CMS-0057 and CMS-9115.
Platforms & Components
Versatile foundation supporting a range of solutions, with built-in APIs for integration.
Rapidly access & use FHIR data from diverse sources without the need to create your own FHIR computing infrastructure.
A high-performance data platform designed to make it easy to build applications that support mission-critical processes.
Fully managed cloud-native SaaS offerings that provide customers the fastest time to value for InterSystems data management software.
A digital health data platform that provides the building blocks needed to work with any healthcare data standard, including FHIR.
An AI-enabled supply chain decision intelligence platform that predicts disruptions before they occur, and optimally handles when they do.
Healthcare
InterSystems HL7 FHIR-based technology and solutions power success for organizations across the entire healthcare ecosystem.
A cloud-based, on-demand service delivering near real-time, secure access to patient data from across the nation.
A suite of solutions that work together to capture information, share it in a meaningful way, aid understanding, and drive transformative action.
Analytics solution that provides real-time care insights and in-depth analysis for clinical, business, and population health management.
Rapidly access & use FHIR data from diverse sources without the need to create your own FHIR computing infrastructure.
A high-availability, high-performance integration engine created specifically for healthcare.
A reimagined EHR with built-in GenAI that empowers clinicians, enhances patient experiences, and elevates business operations.
A digital health data platform that provides the building blocks needed to work with any healthcare data standard, including FHIR.
A cloud-based data pipeline and management solution combining FHIR with an out-of-the-box transformation to the CDM and OMOP repository.
One integration that standardizes data exchange between Epic Payer Platform and your clinical and administrative applications.
Interoperability solutions designed to help U.S. health insurers address CMS-0057 and CMS-9115.
Helps clinicians, care managers, and care teams strengthen coordination, enhance continuity of care, and improve patient engagement in under-served rural areas.
A powerful, flexible electronic health record (EHR) that supports all leading health information interoperability standards and profiles.
Enterprise solution supports any clinical lab service, public or private, independent to extensive national laboratory systems.
Financial Services
Enabling firms to transform at scale, so they can increase customer satisfaction, adopt generative AI, maintain compliance, grow revenue, and optimize efficiency.
A high-performance data platform designed to make it easy to build applications that support mission-critical processes.
The fastest way for financial services firms to break down silos and transform disparate data into a single unified resource of actionable information.
Launch new funds, accelerate AI initiatives, automate reporting with a self-service solution tailor-made for asset management firms.
Supply Chain
Empowering organizations with real-time supply chain visibility and the ability to make optimized, real-time, AI-driven decisions.
An AI-enabled supply chain decision intelligence platform that predicts disruptions before they occur, and optimally handles when they do.
A data gateway that speeds and simplifies data access for supply chain applications and practitioners.
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Get to know InterSystems products and technologies your way, with self-paced online materials and classroom courses.
Online learning presents self-paced materials to help you build and support your organization's most critical applications.
In-person courses maximize learning in a distraction-free environment with face-to-face engagement.
InterSystems proudly supports the free use of InterSystems products for university and college coursework.
View the full list of course offerings and our current course schedule.
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InterSystems Learning Services offers industry-standard certification exams that allow you to prove your mastery of our technology.
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Everything you need to know about preparing for, scheduling, and taking InterSystems Exams.
Retake Policies & Support, Beta Exams and more.
Answers to common questions regarding exams, including exam preparation, practice exams, retaking exams, and certifications.
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Bring together people, processes and technology to deliver solutions that solve complex customer challenges.
Combine your expertise with our proven data, analytics and interoperability capabilities to deliver optimal solutions.
Specialists whose services and guidance ensure consistent, effective delivery of InterSystems technology.
Provide complementary tools and platforms that strengthen and expand our technologies' capabilities.
InterSystems powers data-driven digital startups across healthcare, financial services, and supply chain.
Cloud Partners
InterSystems works with the world's leading cloud providers to give customers the freedom to deploy our technology where it delivers the most value.
The speed, scale, and capabilities of InterSystems and AWS can streamline operations, improve access to data and power breakthrough applications.
InterSystems IRIS and InterSystems IRIS for Health Data Platforms are Preferred Solutions on Azure Marketplace.
InterSystems and Google Cloud empower you to quickly build new apps or modernize existing ones to increase agility and reap the benefits of the multicloud.
InterSystems works with the world’s leading cloud providers - including Amazon Web Services (AWS), Microsoft Azure, Google Cloud, TenCent and Alibaba
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Our technologies provide the connective tissue that transforms disparate data into a single, complete view, enabling better outcomes.
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Documentation
Detailed technical information for InterSystems products, technologies, solutions, and more.
Products
By Type
By Industry
Applications
A suite of applications built on InterSystems IRIS data platform and optimized to address industry specific challenges.
A FHIR®-enabled care management software solution that allows the entire care team to create and share comprehensive care plans.
A cloud-based, on-demand service delivering near real-time, secure access to patient data from across the nation.
Analytics solution that provides real-time care insights and in-depth analysis for clinical, business, and population health management.
A next-generation enterprise master person index – an automated, easily integrated solution for identity resolution.
A reimagined EHR with built-in GenAI that empowers clinicians, enhances patient experiences, and elevates business operations.
Helps clinicians, care managers, and care teams strengthen coordination, enhance continuity of care, and improve patient engagement in under-served rural areas.
Enables health systems, independent providers, health plans, HIEs, governments and software developers to create a digital front door.
Collects, consolidates, and publishes information about healthcare providers' relationships to patients, health plans, and one another.
A powerful, flexible electronic health record (EHR) that supports all leading health information interoperability standards and profiles.
Enterprise solution supports any clinical lab service, public or private, independent to extensive national laboratory systems.
Low Code Platforms
A suite of low code platforms built on InterSystems IRIS and optimized to address industry-specific challenges.
An aggregated, normalized and deduplicated patient record created from patient data across multiple sources.
A high-availability, high-performance integration engine created specifically for healthcare.
A cloud-based data pipeline and management solution combining FHIR with an out-of-the-box transformation to the CDM and OMOP repository.
One integration that standardizes data exchange between Epic Payer Platform and your clinical and administrative applications.
Interoperability solutions designed to help U.S. health insurers address CMS-0057 and CMS-9115.
Platforms & Components
Versatile foundation supporting a range of solutions, with built-in APIs for integration.
Rapidly access & use FHIR data from diverse sources without the need to create your own FHIR computing infrastructure.
A high-performance data platform designed to make it easy to build applications that support mission-critical processes.
Fully managed cloud-native SaaS offerings that provide customers the fastest time to value for InterSystems data management software.
A digital health data platform that provides the building blocks needed to work with any healthcare data standard, including FHIR.
An AI-enabled supply chain decision intelligence platform that predicts disruptions before they occur, and optimally handles when they do.
Healthcare
InterSystems HL7 FHIR-based technology and solutions power success for organizations across the entire healthcare ecosystem.
A cloud-based, on-demand service delivering near real-time, secure access to patient data from across the nation.
A suite of solutions that work together to capture information, share it in a meaningful way, aid understanding, and drive transformative action.
Analytics solution that provides real-time care insights and in-depth analysis for clinical, business, and population health management.
Rapidly access & use FHIR data from diverse sources without the need to create your own FHIR computing infrastructure.
A high-availability, high-performance integration engine created specifically for healthcare.
A reimagined EHR with built-in GenAI that empowers clinicians, enhances patient experiences, and elevates business operations.
A digital health data platform that provides the building blocks needed to work with any healthcare data standard, including FHIR.
A cloud-based data pipeline and management solution combining FHIR with an out-of-the-box transformation to the CDM and OMOP repository.
One integration that standardizes data exchange between Epic Payer Platform and your clinical and administrative applications.
Interoperability solutions designed to help U.S. health insurers address CMS-0057 and CMS-9115.
Helps clinicians, care managers, and care teams strengthen coordination, enhance continuity of care, and improve patient engagement in under-served rural areas.
A powerful, flexible electronic health record (EHR) that supports all leading health information interoperability standards and profiles.
Enterprise solution supports any clinical lab service, public or private, independent to extensive national laboratory systems.
Financial Services
Enabling firms to transform at scale, so they can increase customer satisfaction, adopt generative AI, maintain compliance, grow revenue, and optimize efficiency.
A high-performance data platform designed to make it easy to build applications that support mission-critical processes.
The fastest way for financial services firms to break down silos and transform disparate data into a single unified resource of actionable information.
Launch new funds, accelerate AI initiatives, automate reporting with a self-service solution tailor-made for asset management firms.
Supply Chain
Empowering organizations with real-time supply chain visibility and the ability to make optimized, real-time, AI-driven decisions.
An AI-enabled supply chain decision intelligence platform that predicts disruptions before they occur, and optimally handles when they do.
A data gateway that speeds and simplifies data access for supply chain applications and practitioners.
Knowledge Hub
Developer Websites
New to InterSystems? Start here, this is your gateway to developer sites, tutorials and more.
Connect, grow, share. The developer community is full of resources, news, and events and a community of people to connect with.
Everything you need to know about our products and more.
Develop. Learn. Share. Network. All with InterSystems Global Masters program where you can join an engaged community of developers.
Experience first hand the community’s dedication to the evolution of our technology with applications.
Education
Get to know InterSystems products and technologies your way, with self-paced online materials and classroom courses.
Online learning presents self-paced materials to help you build and support your organization's most critical applications.
In-person courses maximize learning in a distraction-free environment with face-to-face engagement.
InterSystems proudly supports the free use of InterSystems products for university and college coursework.
View the full list of course offerings and our current course schedule.
Certification
Offers industry-standard exams, flexible testing options, certification badges, and career advancement opportunities demonstrating expertise in InterSystems technologies.
InterSystems Learning Services offers industry-standard certification exams that allow you to prove your mastery of our technology.
Digital credentials that represent the varying levels of achievement you can earn with InterSystems.
Everything you need to know about preparing for, scheduling, and taking InterSystems Exams.
Retake Policies & Support, Beta Exams and more.
Answers to common questions regarding exams, including exam preparation, practice exams, retaking exams, and certifications.
InterSystems Blogs
Explore InterSystems blogs featuring expert insights, industry trends, technology innovations, data management strategies, and thought leadership.
Healthcare industry experts talk about pressing challenges, issues, and trends at the intersection of healthcare and technology.
Addressing various business, data, and technology-related issues for the line of business.
Partners
Partner Programs
Our partners ensure that organizations around the globe are already ready for tomorrow’s opportunities.
Bring together people, processes and technology to deliver solutions that solve complex customer challenges.
Combine your expertise with our proven data, analytics and interoperability capabilities to deliver optimal solutions.
Specialists whose services and guidance ensure consistent, effective delivery of InterSystems technology.
Provide complementary tools and platforms that strengthen and expand our technologies' capabilities.
InterSystems powers data-driven digital startups across healthcare, financial services, and supply chain.
Cloud Partners
InterSystems works with the world's leading cloud providers to give customers the freedom to deploy our technology where it delivers the most value.
The speed, scale, and capabilities of InterSystems and AWS can streamline operations, improve access to data and power breakthrough applications.
InterSystems IRIS and InterSystems IRIS for Health Data Platforms are Preferred Solutions on Azure Marketplace.
InterSystems and Google Cloud empower you to quickly build new apps or modernize existing ones to increase agility and reap the benefits of the multicloud.
InterSystems works with the world’s leading cloud providers - including Amazon Web Services (AWS), Microsoft Azure, Google Cloud, TenCent and Alibaba
Company
About Us
Our technologies provide the connective tissue that transforms disparate data into a single, complete view, enabling better outcomes.
News
News and resources for media including press releases, media kits, tools and more.
The latest news and coverage from our corporate headquarters in Boston, MA.
Core information about InterSystems, our background, our products and technologies, and more.
Please contact Corporate Affairs & Communications regarding media inquiries.
Events
Check out conferences and events we're hosting and attending, and view on-demand content for anything you missed.
Browse our upcoming conference and event schedule to see where we'll be and what we'll be covering.
View our library of on-demand content, including keynote speeches from InterSystems READY, webinars and live event footage.
Watch keynote presentations from InterSystems READY 2026.
Support
Product Support
We provide expert technical assistance to customers 24 hours a day, every day, with support advisors in 15 countries.
Read about support alerts, critical issues, fixes, and product releases.
Access current and previous versions and related notes for InterSystems products.
Contact the WRC for Immediate Help
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Detailed technical information for InterSystems products, technologies, solutions, and more.
Search to learn about InterSystems products and solutions, career opportunities, and more.

Advisory: Advance Directive Status Value Derived from CDA and C-CDA May Be Misleading

This problem affects the following products:

  • HealthShare Unified Care Record, all versions
  • HealthShare Clinical Viewer, all versions
  • HealthShare Health Connect, all versions
  • InterSystems IRIS for Health, all versions

The Advance Directive streamlet in the SDA data model contains a Status property which is populated by CDA and C-CDA transformations. The Status is derived as “Active” or “Inactive” depending upon data in the CDA or C-CDA document.

In a C-CDA 1.1 or C-CDA 2.1 document:

  • if the Advance Directive observation entry has an effectiveTime set in the past or the entry's effectiveTime/high is null or absent, the SDA Advance Directive Status property will be set to “I” for “Inactive”.
  • If the entry's effectiveTime is in the future, the SDA  Status property will be set to “A” for “Active”.

Unless updated data is later received, this value will not be updated when the effectiveTime has passed.

For example, in the following Advance Directive entry in a C-CDA 1.1 or C-CDA 2.1 document, the value for effectiveTime/high is in the future. This will be derived as an SDA Status equal to “A”. When the effectiveTime/high date passes, the SDA Status value will not be updated unless updated data is received by the system.

<entry>
<observation classCode="OBS" moodCode="EVN">
<templateId root="2.16.840.1.113883.10.20.22.4.48"/>
<!-- ** Advance Directive Observation ** -->
<id root="9b54c3c9-1673-49c7-aef9-b037ed72ed27"/>
<code code="304251008" codeSystem="2.16.840.1.113883.6.96" displayName="Resuscitation"/>
<statusCode code="completed" />
<effectiveTime>
<low value="20210101"/>
<high value="20230101"/>
</effectiveTime>
...
</entry>

NOTE: the C-CDA 1.1 and 2.2 specifications require that statusCode is always equal to “completed”. Therefore, it is not meaningful to determine whether the Advance Directive is active or not.

Within the out-of-the-box Clinical Viewer, Advance Directives are displayed as part of the Alert profile page and include the data items Alert Category, Alert, Message, External ID, Entered On and Create User Role. Prior to Clinical Viewer version 2022.1, Status and End Date were not available in the Alert profile page.

This may pose a clinical safety risk as the Advance Directive is inappropriately represented as active when it has expired or is inappropriately represented as inactive when it is in effect. In either situation, the Advance Directive may be improperly applied, resulting in potential harm to the patient. Within the Clinical Viewer, users may not be aware that the information being displayed has expired.

The following mitigating factors have been identified:

  • The “Active” Status value is accurate at the time the data is ingested.
  • If the document is reprocessed, the Status value will be updated using the current date.
  • If an updated document is received, the Status value will be updated using the current date.
  • The effectiveTime values are retained. They are stored in the SDA AdvanceDirective streamlet ToTime and FromTime properties. 
  • This issue does not affect data from CDA C32 documents. See the Additional Information section of this advisory for more information.
  • The out-of-the-box Clinical Viewer 2022.1 displays both the Status (Status) and End Date (ToTime) data items. Users may reference both values to better assess the status of the information. 

Who is Affected by This Issue

  • HealthShare customers are affected by this issue if they ingest C-CCDA 1.1 or C-CDA 2.1 documents containing Advance Directive data.
  • Health Connect and IRIS for Health customers are affected by this issue if they ingest C-CCDA 1.1 or C-CDA 2.1 documents containing Advance Directive data and they store that data in SDA.
  • Within Clinical Viewer, HealthShare customers are affected by this issue if the standard display for alerts within the Clinical Viewer is used.

A fix is not yet available for the core issue affecting the validity over time of Status values within HealthShare. A fix is available for Clinical Viewer to display the Status and End Date data items in the Alert display. The Clinical Viewer fix is included in the 2022.1 release and can be requested as an ad hoc patch in HSCV-10983.

InterSystems recommends that customers apply the Clinical Viewer fix and notify their users and recipients of outbound data that Advance Directive Status information should not be relied upon for clinical decision making.

Additional Information

InterSystem's CDA C32 document transformation is not affected by this issue. It derives the SDA Status value differently than the C-CDA 1.1 and 2.1 transformations. The CDA C32 specification permits the usage of an Advance Directive Status Observation which has a required ValueSet 2.16.840.1.113883.1.11.20.1 AdvanceDirectiveStatusCode. This ValueSet is detailed in the table below. Note that the displayName values for these codes have evolved over time, the table below shows the displayName values as they are documented in the CDA C32 specification.

AdvanceDirectiveStatusCode:

code
displayName
codeSystem
Code System Name
425392003
Current and Verified
2.16.840.1.113883.6.96
SNOMED CT
425394002
Supported By Healthcare Will
2.16.840.1.113883.6.96
SNOMED CT
425393008
Supported By Durable Power of Attorney for Healthcare
2.16.840.1.113883.6.96
SNOMED CT
425396000
Verified With Family Only
2.16.840.1.113883.6.96
SNOMED CT
310305009
Verified By Medical Record Only
2.16.840.1.113883.6.96
SNOMED CT

The InterSystems CDA C32 data transformation will derive a value of “A” for “Active” if the Advance Directive Status Observation has a value matching one of the codes above or the additional SNOMED codes 425397009 (Active advance directive with verification by healthcare professional (finding)) and 425395001 (Active living will). All other values, or null values, will be derived as “I” for “Inactive”.

Reference Information

The core data issue is identified as HSIEC-4365.

The Clinical Viewer fix is identified as HSCV-10983. HSCV-10983 is included in the Clinical Viewer 2022.1 release and can be requested as an ad hoc patch from the Worldwide Response Center (WRC).

If you have any questions regarding this alert, please contact the WRC.

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