Skip to content
Search to learn about InterSystems products and solutions, career opportunities, and more.

A Brave but Crucial Implementation for Chinese Hospital Group

doctors wearing personal protective equipment while discussing a patient

COMPANY: Amcare’s Women’s and Children’s Hospital’s (Baodao campus, Beijing)

CHALLENGE: Execute a TrakCare implementation during the emerging pandemic, to allow for easier access to medical information.

OUTCOME: A successful, partly remote, implementation brought vital IT tools to clinicians whose duty to serve patients had never been so imperative and imperiled.

In the early days of the COVID-19 pandemic, many people in China did whatever they could to avoid hospitals. But as the outbreak grew and communities enacted stay-at-home restrictions, one team from InterSystems ran to the frontlines.
Six employees set up camp at Amcare’s Women’s and Children’s Hospital’s Baodao campus, in Beijing, to execute a TrakCare implementation. Their work had never been so important. Amid the emerging pandemic, clinicians still needed to perform the specialized hospital group’s key function: safely marshalling women through pregnancy. After all, nothing would stop babies from being born. And that task required easier access to the information that matters.

“We have seen medical workers who are sticking to their posts to fight the virus,” says Luciano Brustia, regional managing director for Asia Pacific at InterSystems. “Thanks to them, the medical needs of the Chinese people are being met.”

The employees, including technical and application specialists and a project manager, executed the implementation alongside three remote technicians in February. They wore face masks and avoided public transportation to safely get the job done. TrakCare went live in the hospital later that month, empowering physicians to provide uninterrupted pregnancy tests and other gynecological, obstetrical, pediatric, and reproductive care throughout the pandemic. The project, it turned out, brought vital IT tools to clinicians whose duty to serve patients had never been so imperative and imperiled.

In the following months, InterSystems employees remained connected to customers in Chinese healthcare organizations. TrakCare experts provided round-the-clock technical support, remote coordination, and on-site services.

The implementation at Amcare’s Baodao campus stemmed from a 2016 partnership between the private hospital group and InterSystems. By this February, TrakCare had already gone live in three facilities and one clinic in Beijing. Amcare and InterSystems understood that the company’s newest acquisition, the Baodao facility, couldn’t wait for the unified healthcare information system. Once launched, TrakCare would establish a single source of truth for clinical, administrative, and financial information, with the insights to fuel stronger clinical decision making and support care collaboration.

While the implementation occurred at the height of China’s struggle with COVID-19, its implications will span far beyond the pandemic, helping the next generation of children enter the post-pandemic world unharmed.

This story originally appeared the July 20, 2020- OnTrak News Flash No.5: The Fight Against COVID-19 newsletter

Other Success Stories You Might Like

University Hospital Sharjah (UHS), one of the leading private hospitals in the Gulf region, and InterSystems celebrate a decade of partnership on the occasion of the tenth anniversary of the hospital’s foundation.
Medcare Hospitals & Medical Centres is embarking on its digital transformation journey by implementing InterSystems TrakCare unified healthcare information system at its hospital in Sharjah. Through their strategic partnership, InterSystems is set to deploy TrakCare as a Service electronic medical record system (EMR) across Medcare’s four hospitals and 16 medical centers.
NHS Borders decided to move its InterSystems TrakCare unified healthcare information system to a hosted services solution mid-pandemic in the summer of 2020, after a decade of managing the software and hardware themselves on-premise.
Thanks to early investment in data-informed healthcare, NHS Greater Glasgow and Clyde pulled ahead in the race to respond — and stayed there Although the pandemic posed challenges for health and care worldwide, NHS Greater Glasgow and Clyde (GGC) in the United Kingdom had prepared for the inevitable. More than a decade ago, the organisation adopted a data-driven and digital-first approach to healthcare delivery that made it easier to reconfigure plans at speed to meet expected volumes, create new treatment pathways, and integrate primary care and other services into a comprehensive response.
Founded in 2006, Beijing Amcare Women’s and Children’s Hospital has established itself as a privately owned, premium healthcare organization providing high quality services in seven major areas, including gynecology, obstetrics, and pediatrics. The organization believes that digital transformation is the best approach to continuous improvement and growth as a top international brand offering healthcare services for women and children. To reach its goal, Amcare has spent the past several years investing in and exploring the integration of healthcare with information technologies.
InterSystems is pleased to announce the successful go live of the interface between TrakCare Laboratory and an online ordering and blood management system at Launceston General Hospital in Tasmania, Australia.

Take The Next Step

We’d love to talk. Fill in some details and we’ll be in touch.
*Required Fields
Highlighted fields are required
*Required Fields
Highlighted fields are required

By submitting your business contact information to InterSystems through this form, you acknowledge and agree that InterSystems may process this information, for the purpose of fulfilling your submission, through a system hosted in the United States, but maintained consistent with any applicable data protection laws.

** By selecting yes, you give consent to be contacted for news, updates and other marketing purposes related to existing and future InterSystems products and events. In addition, you consent to your business contact information being entered into our CRM solution that is hosted in the United States, but maintained consistent with applicable data protection laws.