Major Healthcare Foundation in The Netherlands First to Roll Out Online CACHÉ-based CRM System
Cambridge Mass. —May 6, 2008— InterSystems Corporation today announced that Saturn Corporation, an InterSystems application partner, has launched an aggressive initiative to deliver its Eprísa® customer relationship management (CRM) solution worldwide. Built on InterSystems CACHÉ® software, Eprísa is being implemented in multiple locations worldwide, with the Dutch healthcare foundation, Hospitallbroeders, the first organization to go live with CACHÉ-based Eprísa online.
InterSystems is a leading provider of innovative database and integration software. Its product line includes the InterSystems CACHÉ high-performance object database, InterSystems Ensemble® rapid integration platform, and InterSystems HealthShare™ platform for regional and national electronic health records. Saturn Corporation is a world leader in providing online database management services and other back-end processes in the fundraising, membership and commercial marketplaces.
Moving from the Mainframe
The desire to leverage new technologies and modernize its aging mainframe-based application was a driver behind Saturn’s move to CACHÉ, according to Saturn President Fielding Yost. “We wanted to get to a new-generation look and feel, increase our product’s flexibility and smoothly integrate with other applications and processes,” he said. “CACHÉ enabled us to meet all of those objectives while also eliminating object-relational database impedance mismatch to provide the high level of performance that our customers expect.”
Saturn opted to redevelop Eprísa from the ground up. “This was a massive project and we wanted to jumpstart it by bringing in CACHÉ experts to work with our developers.” Millennial Technologies, Inc. (MTI), a custom software and design firm based in Canton, Ohio, was selected to partner with Saturn on building the new CRM application. “By leveraging MTI’s in-depth experience with CACHÉ, we dramatically slashed the time needed to build Eprísa and to begin deploying it in multiple customer sites,” Yost noted. “As a result, we were able to rapidly deliver this new-generation application and improve our competitive stance.”
Foundation for Growth Strategy
The rollout of CACHÉ-based Eprísa at the Dutch foundation, Hospitaalbroeders, is already delivering major benefits. “Hospitaalbroeders is part of the Hospitaller Order of St. John of God, which runs hospitals and health centers in 51 countries around the world,” said John Mitchell, the foundation’s Executive Director. “After considering several alternatives, we selected Saturn’s Eprísa application to manage our various programs, which include direct mail, telemarketing and door-to-door fundraising. We find Eprísa’s flexible design helps us to cultivate better relationships for our supporters. The real-time reports, graphs and charts enable us to make accurate and timely decisions, and turnaround on batch processes has been reduced from hours to seconds. Saturn’s support staff is knowledgeable and responsive,” he continued, “and the software development team continues to enhance the Eprísa product. We are very satisfied with our decision.”
Building on this level of success, which is being reached by other early Eprísa users, Saturn is projecting rapid migration among current customers as well as increased revenue from new prospects. “We now have a high performance application with a great look and feel that is supported by advanced technology that is easily interoperable with other systems,” Yost said. “That provides Saturn with the opportunity for significant future growth.”
“It was a pleasure to help bring MTI and Saturn together on what is proving to be a very successful working partnership for both firms,” said Paul Grabscheid, InterSystems Vice President of Strategic Planning. “It’s clear that CACHÉ-based Eprísa offers the potential for ongoing success in the fundraising and CRM sectors.”
InterSystems Corporation is a global software product company with headquarters in Cambridge, Massachusetts, and offices in 22 countries. InterSystems provides innovative products that enable fast development, deployment, and integration of enterprise-class applications. InterSystems CACHÉ® is a high performance object database that makes applications faster and more scalable. InterSystems Ensemble® is a rapid integration platform that enriches applications with new functionality, and makes them connectable. InterSystems HealthShare™ is a platform that leverages existing healthcare applications to rapidly create regional or national electronic health records.
For more information, visit InterSystems.com.
Saturn Corporation, based in Cheverly, Md., was founded in 1981 and pioneered the concept of online, interactive database management. Our most recent development, called Eprisa, utilizes rapid web application development, extraordinary transaction processing speed, massive scalability, and real-time queries against transactional data with minimal maintenance requirements. Please visit www.saturncorp.com for more information.
About Millennial Technologies
Millennial Technologies, Inc. (MTI) is a full-service IT consulting firm and custom software house that provides clients with complete IT or ASP solutions. MTI is focused on providing clients with the highest quality service and software to achieve their business goals.
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