Cognizant Leverages InterSystems Technologies to Deliver a Comprehensive Hospital Performance Management System
Dashboards Provide Critical Information on Key Performance Indicators
CAMBRIDGE, Mass.— Feburary 21, 2012— InterSystems Corporation today announced that Hunterdon Healthcare is rolling out a comprehensive business intelligence application that is setting new standards for real-time decision support. Developed by Cognizant Technology Solutions Corporation, the new Hospital Performance Management (HPM) system at Hunterdon utilizes InterSystems DeepSee™ embedded real-time analytics technology. The implementation was highlighted at the HIMSS12 Annual Conference and Exhibition.
Addressing a Common Healthcare IT Issue
“Like our peers at many integrated delivery networks (IDNs) we have a technology environment that includes a range of applications from multiple vendors, and with hundreds of different interfaces,” said Glenn Mamary, Vice President and CIO at Hunterdon Healthcare. “We’ve been evaluating decision support products for years,” he said. “However, while all of the decision support solutions (DSSs) presented dashboard information clearly, none effectively addressed the need for smooth integration to support connected care. As a result, these solutions were not able to provide information at a systemwide level. In addition,” Mamary continued, “these DSS products, without exception, required storing information on a separate database and running batch jobs each night that copied the data over to the dashboard database for viewing. These approaches wind up delivering information on the dashboards that can be out-of-date, fragmented and incomplete.”
Hunterdon selected Cognizant to develop and deploy a new application that would provide accurate, complete information on key performance indicators (KPIs) in real-time. Cognizant leveraged Hunterdon’s existing investment in the InterSystems CACHÉ® high-performance database system and InterSystems Ensemble® rapid development and integration platform to deliver a new HPM solution that facilitates a seamless flow of information from multiple systems and data repositories. “The new application is CACHÉ-based and uses both Ensemble and DeepSee to provide rapid, efficient access to all of the information we need. As a result, we can use dashboards to monitor real-time data and it’s totally transparent to our users that the information is coming from multiple systems,” said Mamary.
“We are committed to helping Hunterdon leverage actionable intelligence about patient safety and satisfaction, outcome patterns, and financial performance into timely and informed strategic decisions,” said Krish Venkat, Executive Vice President and Global Leader of the Healthcare practice at Cognizant. “The HPM solution enables Hunterdon to combine the power of data analytics, real-time online processing, and reporting services to systematically measure, track, and share performance indicators, and correlate data among those indicators across the organization. The customized, interactive dashboards, reports, KPIs, and visualizations delivered by the solution help Hunterdon monitor performance goals, enhance regulatory compliance, optimize supply chain processes, and gain foresight into potential business and clinical issues.”
“Our Chief Operating Officer is pleased with this DSS solution,” said Mamary. “We’re currently in discussions with operational and clinical department representatives to get input on which KPIs they want to see. We’re already getting some safety and quality measurements and it’s clear that the closer to real-time that the data is presented on the dashboards, the better.
“On the financial side, we’ll be looking at readmission rates, post-operative issues, and budget variances, as well as adherence to Joint Commission requirements,” Mamary stated. Plans are to complete the HPM application rollout systemwide by the end of 1Q12.
“Hunterdon has been a leader for years in using the best IT capabilities available to enable cost-effective, quality care delivery to its patients,” said Paul Grabscheid, InterSystems Vice President of Strategic Planning. “The DeepSee-based HPM rollout across the Hunterdon enterprise is the latest example of how our advanced technology can be creatively leveraged to create a more connected healthcare system.”
InterSystems Corporation is a worldwide leader in breakthrough solutions for connected care with headquarters in Cambridge, Massachusetts, and offices in 23 countries. InterSystems DeepSee™ is software that makes it possible to embed real-time analytics capabilities in transactional applications. InterSystems CACHÉ® is the most widely used database system in clinical applications. InterSystems Ensemble® is a platform for rapid integration and the development of connectable applications. InterSystems HealthShare™ is a strategic platform for healthcare informatics, and the creation of an Electronic Health Record on a regional or national scale.
InterSystems’ products are used by thousands of hospitals and labs worldwide, including all 17 hospitals on the Honor Roll of America’s Best Hospitals as rated by U.S. News and World Report. For more information, visit InterSystems.com and youtube.com/InterSystemsCorp. And, please join the InterSystems community at facebook.com/InterSystems or @InterSystems on Twitter.
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 137,700 employees as of December 31, 2011, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: Cognizant.
About Hunterdon Healthcare System
Hunterdon Healthcare System is a non-profit health care organization in Flemington, New Jersey that has partnered with the Hunterdon Physician Practice Association to form Hunterdon Healthcare Partners LLC, an integrated delivery network dedicated to enhancing patient care. This Partnership was created with the goal of providing the residents of Hunterdon County and the surrounding area access to integrated health care. Hunterdon Healthcare System is the parent of the Hunterdon Medical Center, a 178-bed facility that provides comprehensive medical, diagnostic, surgical, behavioral health, rehabilitative, and preventive health services for inpatients and outpatients. For more information, go to www.hunterdonhealthcare.org.
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