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Pilot Web Medical Record Project Transforms into Healthcare e-Business System

Cambridge, MA – April 10, 2000 – InterSystems Corporation today announced that CareGroup™ HealthcareSystem is achieving savings of $1 million annually from a trend-setting Web-basedmedical records retrieval system based on the Caché e-DBMS. Dubbed CareWeb™,the application virtually integrates the clinical databases of two Boston-areahospitals and provides instantaneous access to the integrated patient medicalrecords at both locations. The Web application is expected to increase CareGrouprevenues an estimated $3-4 million annually.

The decision to use the Caché e-DBMS was key in the successful CareWeb implementation, according to Dr. John Halamka, CareGroup CIO. “We looked at alternative databases but only Caché offered the scalability and performance required for high-volume Web applications,” he says. Caché is now the primary database repository for all of the clinical systems at Beth Israel Deaconess Medical Center.

InterSystems spotlighted the innovative healthcare e-Business application this week at the HIMSS 2000 Conference and Exhibition in Dallas. As the provider of the Caché e-DBMS for high performance e-applications, InterSystems is a technology leader in the healthcare industry. All of the hospitals ranked in the top 10 in U.S. News & World Report magazine’s 1999 annual survey of the best US hospitals use InterSystems database technology.

Transition to an e-Business Model

With annual revenues of $1.2 billion and a network that includes six hospitals, 2500 providers and 800,000 patients treated annually, CareGroup is the second largest integrated delivery system in the Northeastern US. The organization’s move to an e-Business healthcare model began with a “proof of concept” that became a reality when CareWeb went live with actual patient data providing seamless, secure Web access to patient medical records from Beth Israel and Deaconess Hospitals. Clinicians in either location can now access a patient’s records, including a complete set of emergency data, via Web browsers in just two seconds. Simultaneously with cutting costs and increasing revenues, the result-especially critical in emergency room scenarios-is faster medical intervention and a higher level of patient care.

e-Business ROI

Savings in the million-dollar range are coming from administrative reductions in clinician search times, patient admit processing time and training time. The rapid care delivery supported by CareWeb also makes it possible to reduce the number of patients that require admittance as well as the length of hospital stay for those who are admitted.

CareWeb was developed in about six months for approximately $250,000 and the ROI will be even greater in terms of new revenues than in the significant annual cost reductions already realized, according to Dr. Halamka. “Building on success, we’re effectively putting the entire managed care process on the Web,” he says. “Ultimately, patients will be given the ability to review their records on the Web and to interact directly with their doctors via a secure messaging application. That will make it possible for patients to clearly realize the unique value-added services delivered by CareGroup.” Dr. Halamka estimates an annual revenue increase of $3-4 million because of the new business opportunities generated by the market differentiation made possible by CareGroup’s e-Business approach.

The transition to an e-Business healthcare organization is bringing CareGroup national recognition as an innovator, according to Paul Grabscheid, vice president of strategic planning at InterSystems. “They have been ranked by InformationWeek as one of the top 100 e-Businesses in the country,” he notes. “CareGroup’s creative approach to leveraging Caché technology on the Web typifies the e-Business solutions being deployed worldwide by the VARS and end-user organizations in the InterSystems customer base. It’s a pleasure to work with a healthcare organization that is maximizing the potential of Caché.”

About InterSystems

Headquartered in Cambridge, MA, InterSystems Corporation ( is the leading provider of high-performance database systems for Web applications, with over three million users worldwide. InterSystems’ flagship product, Caché, is a post-relational database with a multidimensional data and application server offering ultra-fast objects and SQL, plus massive scalability. Caché features breakthrough rapid development technology for building objects and object applications.

About CareGroup

CareGroup Healthcare System is the second largest integrated delivery system in the northeastern United States with revenues of $1.2 billion annually. It is comprised of six hospitals and serves over 800,000 patients. The CareGroup hospital members include, Beth Israel Deaconess Medical Center, Mount Auburn Hospital, New England Baptist Hospital, Deaconess-Waltham Hospital, Deaconess-Glover Hospital and Deaconess-Nashoba Hospital.

How To Write with an Accent: Press and hold CTRL, apostrophe, SHIFT and the “E” key to put the accent on Caché.

Trademark Notes: Caché is a trademark of InterSystems Corporation. Other trademarks belong to their respective owners.

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