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Cambridge, Mass.—February 23, 2004—InterSystems Corporation today spotlighted clinics in two Canadian provinces that have reached the twin goals of quality care delivery and cost reduction with practice management software built on the post- relational CACHÉ database. The Dorval Family Health Network and the Brandon Clinic are achieving their medical and business objectives with Asystar Medical Record Solutions, an InterSystems application partner. The successful implementations were part of a round of announcements made by InterSystems at the HIMSS 2004 conference in Orlando, FL.

InterSystems, which develops and markets the CACHÉ database, is the leading provider of database technology in healthcare. All of the top 10 hospitals in America, as rated by U.S. News and World Report , are running CACHÉ-based systems. Asystar Medical Record Solutions specializes in providing medical practice management software with computerized medical records for clients across Canada and the United States.

RAD Platform Plus Sophisticated Querying Help Recover Revenue

Located in Oakville, Ontario, the Dorval Family Health Network was the first Family Health Network (FHN) in Ontario. Under the FHN model, physicians work with other healthcare professionals to provide primary care and advice on a 24 x 7 basis. “The emphasis here is on prevention and comprehensive care,” explains Dr. George Southey, lead physician of the Dorval Family Health Network. CACHÉ rapid application development capabilities played a major role when the physician group transitioned from fee – for – service to the FHN model, according to Southey.

“The CACHÉ platform enabled rapid, easy development of new functions. As a result, Asystar was able to build additional features, including the capability to create and maintain a patient roster, the ability to update demographics from government reports and the ability to make the changes needed to meet standards that are rewarded with the new payment system,” Southey says. “For example, Asystar built a customized routine that made it possible to synchronize our patient registration data with the registration information of the government of Ontario in just six hours. That includes creating and fully testing the functionality so it could be rolled into production.”

Asystar also built a sophisticated querying capability on the CACHÉ platform that generates automatic reminders of required preventive procedures when a patient’s record is displayed. The FHN model includes specific preventive and immunization targets, including: providing flu immunizations for 80 percent of the patient population over the age of 65; pap smears for 80 percent of the target population; mammograms for 75 percent of women ages 50-70; and complete childhood immunizations for 95 percent of the target group.

Using CACHÉ-based Asystar functions such as the automatic reminders, each of the six physicians within the Dorval Family Health Network will achieve the stated maximum thresholds by the annual deadline, according to Southey. “We’ve more than doubled our achievement rate,” he says. “The services prompted by the reminders mean improved care delivery, and they are also a direct source of increased revenue under the FHN system.”

Performance, Reliability is Critical to Practice Success

CACHÉ -based Asystar has had a similarly positive impact on the bottom line of the Brandon Clinic , a 33-physician facility with a full lab and X-ray, in Brandon, Manitoba . “We make extensive use of the Asystar online laboratory and consultation modules , which quickly eliminated paper shuffling throughout the organization, ” says Andy Brown, administrator at the clinic . ” By cutting paperwork, physicians are able to see more patients, and that means an increased revenue stream.

“The reliability of the CACHÉ database and the Asystar application is very impressive,” Brown continues. “Additionally, CACHÉ delivers performance at the speed physicians expect and require.” Overall satisfaction with the system rose even more when users began accessing the application via the Web. “Physicians are now able to work securely from their homes, and installation cost and time have been significantly decreased,” Brown says. “Overall, CACHÉ and Asystar have proven to be extremely cost-effective.”

Expansion in the Canadian market is a part of InterSystems’ growth strategy, according to InterSystems Vice President of Strategic Planning Paul Grabscheid. “We’re extremely pleased by the increase in market share that Canada-based application partners like Asystar are beginning to see,” he says. “We are committed to supporting these firms and their customers with ongoing R&D initiatives to ensure they can leverage technology breakthroughs as rapidly as possible.”

About InterSystems

Headquartered in Cambridge, Massachusetts, InterSystems Corporation ( has served the needs of IT organizations and independent software vendors for more than two decades. InterSystems’ showcase products, the CACHÉ post-relational database and the Ensemble integration platform, enable the rapid creation and fast integration of high-performance applications. Over four million people use mission-critical applications based on InterSystems’ software. Twenty regional offices serve application developers and integrators around the world, and 24 x 7 support is provided for all InterSystems products.

InterSystems is the leading database provider in healthcare, with CACHÉ in use at the majority of major hospitals and labs around the world, including America’s 10 best hospitals as rated by U.S. News and World Report.

About Asystar Medical Record Solutions

Asystar, a fifteen-year-old company with head office in Winnipeg, Manitoba, Canada, develops and markets medical practice management software for a customer base throughout North America. The company’s mission is to provide doctors’ offices and clinics with a qualified source to help them achieve the most efficient and automated medical office possible by providing superior products, exceptional service and outstanding support. For additional information, please contact

Trademark Notes:  Caché is a trademark of InterSystems Corporation.  Other trademarks belong to their respective owners.

Editorial Contacts

Sabrina Kidwai
Shoor & Company
(803) 699-0710

Maureen Flaherty
(617) 621-0600