Enhancing Customer Engagement with Vector Search - Building a Customer Facing Chatbot

Explore how InterSystems IRIS vector search boosts chatbot capabilities by delivering fast, relevant, and context-aware responses. In this session, we’ll walk through the key benefits and best practices for using vector search to power customer-facing chatbots. You’ll also get an exclusive look at our new chatbot, available on our documentation and learning sites—designed to help users quickly find answers and navigate content with ease. Whether you're building AI-driven support or optimizing existing solutions, you’ll leave with actionable insights to enhance customer engagement and improve self-service experiences.