Skip to content
Search to learn about InterSystems products and solutions, career opportunities, and more.

InterSystems Change Control: Tier 1 Basics

Use InterSystems Change Control Record (CCR) to progress code changes and debug problems

3-Day Course

Upcoming Public Sessions
  • Oct 22, 2024 - Oct 24, 2024 9AM - 5PM ET Virtual

Course Pricing

This course is offered at no cost for qualified customers and partners.

Request Private Training


This course – consisting of 3 days – teaches Change Control Record (CCR) application users how to safely and efficiently progress code changes as well as changes made to interoperability components such as productions and data transformations. By the end of training, learners will be able to leverage the workflow and documentation tools, use CCR Transport to move changes, follow best practices to prevent crises, and debug common errors.

This course is applicable to all Tier 1 users of the CCR application and will not cover Tier 2 for InterSystems TrakCare® users.


You are required to have the following knowledge/experience prior to attending this course:

  • Basic understanding of change control
  • General knowledge of CCR terminology
  • General knowledge of InterSystems products

See the Achieving Prerequisites section below if you do not fulfill these requirements.

Achieving Prerequisites

If you do not have previous experience to fulfill the prerequisites, complete the following online courses:

Preparing for Class

Online courses that will help provide context for the types of changes made to InterSystems products but are not required include:

Course Agenda

Workflow and Documentation
  • Basic Workflow and documentation (Tier 0)
  • Additional workflow options
  • Peer review options
CCR Transport (moving changes)
  • Introduction to CCR Transport
  • Items and ItemSets
  • Best practices and basic debugging
    Making and Progressing Tier 1 Changes
    • Changes made in an IDE
    • Changes made in the Management Portal to interoperability components, including:

      • Productions
      • Data Lookup Tables
      • Business Processes
      • Data Transformations
      • Business Rules
      • Record Maps
      • Complex Record Maps
      • HL7 v2 Custom Schemas (InterSystems IRIS v2019.1+)
    • HealthShare considerations

      Cancellation Policy

      InterSystems reserves the right to cancel or reschedule a class at least 10 business days prior to the announced start date. We will usually cancel a class if there are fewer than five registrants. In the event of cancellation by InterSystems, we will refund any payment made for the canceled course.

      Tuition is fully refundable if a registrant notifies InterSystems at least 10 business days prior to the announced start date. For cancellation received afterward, we will provide a credit toward a future class.