Create, customize, and manage your digital front door solution
InterSystems Personal Community’s broad functionality empowers
your team to foster meaningful engagement
your team to foster meaningful engagement
Improve patient experiences
Patients want an open-door experience from their healthcare providers. InterSystems Personal Community lets your organization deliver exactly that with options to encourage patients to take an active role in their care, like personalized education resources and anytime access to their health records.
Increase patient loyalty
Draw patients to your organization and keep them engaged with an array of tools to manage outreach, scheduling and billing.
Reach patients in their own language
Personal Community facilitates communication by allowing patients and providers to connect meaningfully in their preferred language.
A digital front door platform for any healthcare organization
Personal Community enables health systems, independent providers, health plans, HIEs, governments and software developers to create the digital front door needed to engage in today’s modern healthcare marketplace.
Engage and Empower Patients with Personal Community's Features
On-Demand Medical Record Access
Streamlined Electronic Communications
Care Planning and Collaboration
Patient Instructions and Questionnaires
Billing and Payments
Proxy Access
Online Appointment and Virtual Care Scheduling
Unified Alerts and Notifications
Intuitive, Device-Independent User Interface
Customized Learning Resources
Patient Preference and Language Choices
White Label and Branding Options
The InterSystems Difference
EHR Neutral
Personal Community is an EHR agnostic solution, compatible with InterSystems EHRs as well as specialty and other 3rd-party EHRs.
Unified Portal
Organizations can unify multiple patient portals and applications into a single digital front door to optimize patient interactions. (e.g., connecting systems and networks after mergers)
Secure and accessible
Personal Community is a versatile platform that can be extended to include all your data sources and make them accessible on any device, anytime, anywhere.
Global Leader in Health Data Management
The world’s largest health systems trust our technology to deliver reliable, real-time patient data — supporting more than 1 billion health records.
Additional Product Information
Apr 02, 2025
A Digital Front Door Solution
A Digital Front Door Solution Successful healthcare organizations (HCOs) understand that patient engagement is fundamental. Patients who are well-informed about their conditions and treatment options make better decisions. By empowering patients to take an active role in their healthcare, HCOs can improve patient outcomes, satisfaction, and loyalty.
Dec 13, 2023
IDC MarketScape
InterSystems is positioned in the Leaders category in the IDC MarketScape for Europe Electronic Healthcare Record 2023-2024.
Mar 27, 2025
Baystate Health
Baystate Health improves patient care, reduces risk, and boosts staff productivity by enabling contact center AI agents for time-sensitive patient communications.
Mar 04, 2025
Eliminate Best-of-Breed EHR Inefficiencies and Shortcomings
Unified EHR and health information platforms like InterSystems IntelliCare™ simplify clinician workflows, improve patient safety and satisfaction, increase business agility and insights, and eliminate the inherent cost and complexity of best-of-breed EHR solutions.
Jan 14, 2025
IDC MarketScape
InterSystems is positioned in the Leaders category in the IDC MarketScape for Asia/Pacific Electronic Health Record 2024 Vendor Assessment
Feb 01, 2024
Improving outcomes with a team-based approach to patient care.
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Disclaimer: Any AI Tool or AI Functionality provided by InterSystems is subject to regulatory and clinical safety requirements and is not made fully available to all global markets. Product pending CE marking. Not approved for sale or clinical use in EU/UKI. Any demonstrations, discussions or descriptions are for informational purposes only. No claims of safety or efficacy are made. Availability or use subject to regulatory approval (expected May 2026).
Please consult our AI ethics for more information on InterSystems approach to responsible AI and/or your InterSystems representative for any specific details on jurisdictional availability.