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New Study Highlights State of Artificial Intelligence in the Healthcare Industry 

Multi-national research finds healthcare AI maturing, despite staffing and data challenges

CAMBRIDGE, Mass., December 2, 2020 –Healthcare organizations seeking to implement and extend their artificial intelligence (AI) capabilities struggle with finding skilled personnel and sufficient, high-quality data, according to a new IDC White Paper, sponsored by InterSystems, AI In Healthcare: Early Stage with Steady March to Maturity.

The study amassed insights from more than 200 hospitals in the U.S., UK, and Germany. The survey explores the delay in AI adoption in the healthcare industry compared to other industries, the breadth of use cases of interest to healthcare providers, as well as the role data quality plays as a primary barrier for adoption.

Key findings from the study include:

  • Half (50%) of respondents have an AI framework in place; the remaining respondents will be online within 24 months.
  • 46 percent of respondents reported that data volume and confidence in the data are critical success factors in AI adoption.
  • Applying AI to improve data quality is among the top three reasons 35 percent of organizations plan to adopt it.
  • Only 21 percent of organizations intend to build AI algorithms in-house in 2020; declining to 18 percent by 2023.
  • AI deemed more important to healthcare providers: 38 percent of healthcare organizations indicated that AI is a corporate priority, compared to 33 percent of respondents in a global, multisector survey.

“With a heightened focus on quality data and models that can be used by both developers and data scientists, healthcare organizations can accelerate and leverage the true power of AI,” said Cynthia Burghard, IDC Research Director for Value-based Healthcare IT Transformation Strategies. “Healthcare leaders must invest now in their data quality and push for clean, harmonized data in order to implement and get the most out of their AI tools.”

Current use cases in the healthcare industry range from improving data quality (35 percent), reading images to assist in diagnosis (30 percent), and early identification of hospital acquired infections (30 percent).

Review the IDC White Paper findings at

About the Methodology The AI in Healthcare Survey was fielded in May 2020. A total of 210 hospitals were surveyed across three countries: United States (105 respondents, Germany (54 respondents), and the United Kingdom (51 respondents) in the United Kingdom.

About InterSystems Established in 1978, InterSystems is the leading provider of technology for extremely critical data in the healthcare, finance, and manufacturing and supply chain sectors. Its cloud-first data platforms solve interoperability, speed, and scalability problems for large organizations around the globe. InterSystems also develops and supports unique managed services for hospital EMRs, unified care records for communities and nations, and laboratory information management systems. InterSystems is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit


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