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InterSystems among top performers in a new KLAS Global EMR market share report

InterSystems named as a top leader in EMR market share in Italy and the Middle East


Dubai, UAE and Milan, ITALY, May 25, 2021 -- InterSystems, an innovative data technology provider dedicated to helping customers solve the most critical information challenges, has been named as a top leader in Electronic Medical Records (EMR) market share in Italy and the Middle East, according to a new KLAS report Global (Non-US) EMR Market Share 2021.

KLAS is a global research firm whose mission is to improve the world’s healthcare through collaboration, insights, and transparency.

According to KLAS, despite the COVID-19 pandemic, 2020 was a strong year for EMR purchasing. KLAS validated 158 contracts (135 net new and 23 migrations) impacting 426 hospitals and over 86,000 beds.

The report has indicated that 2020 was the most successful year for InterSystems since 2016. One region in Italy selected InterSystems TrakCare® unified healthcare information system to cover six of its nine organizations, comprising 29 hospitals and 7,000 beds. This is in addition to the winning of 6 new hospitals in the Middle East region.

InterSystems TrakCare is a unified healthcare information system that integrates both clinical and revenue cycle management capabilities and rapidly delivers the benefits of an electronic patient record. Because healthcare customer needs vary widely by country, InterSystems TrakCare is configured to meet country-specific requirements, while offering a unified design driven by global best practices and innovation. TrakCare is a multi-language, multi-currency system that comes pre-configured to meet these local needs, thereby reducing implementation risk and expediting deployment.

“Despite COVID-19, 2020 marked a strong year for the EMR demand in Italy, the Middle East, and other markets, as the pandemic reinforced the need for integrated clinical healthcare systems,” said Jon Christensen, Director, Analysis—International Markets. “While charge capture has long been a driving factor for these systems, other market dynamics are helping drive EMR growth. These range from the need for big data to fuel research and improve clinical outcomes to the need for technology platforms that serve as the foundation for engaging with patients in new ways whether online through a portal, via an app, or by video visit.”

“As our hospital customers in Italy and the Middle East continue their digital transformation journeys, InterSystems is working closely with them to enable coordinated care across hospital departments, hospital chains and regions,” said Michel Amous, Regional Managing Director at InterSystems. “With the fast pace of digitalization of the healthcare sector in Italy and the Middle East, we expect to gain more market adoption of our EMR solution.”

For more information on the KLAS report: Global (Non-US) EMR Market Share 2021, visit KLAS online at The report is available to healthcare providers and vendors. Providers receive a significant discount off the standard retail price or can receive a complimentary summary report in exchange for a survey about their current vendors.

About InterSystems

Established in 1978, InterSystems is the leading provider of data technology for extremely critical data in the healthcare, finance, and logistics sectors. Its cloud-first data platforms solve interoperability, speed, and scalability problems for large organizations around the globe. InterSystems also develops and supports unique managed services for hospital EMRs, unified care records for communities and nations, and laboratory information management systems. InterSystems is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit


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