Rapid Deployment of TrakCare
Yields Immediate
Benefits for
United Family Hospitals and Clinics
United Family Hospitals and Clinics, China
United Family Hospitals and Clinics (UFH), based in Beijing, China, is the operator of 12 hospitals and clinics. With plans for expanding its network of healthcare facilities throughout China, UFH needed more from a healthcare information system (HIS) than its current solution could provide. Daniel Fulton, vice president of Information Technology Services for UFH, notes that UFH was looking for a world-class HIS solution from a vendor with the experience of international best practices, and a strong local implementation and support team in China. UFH chose Web-based InterSystems TrakCare™ for its match with these requirements and its ease of configuration, enabling InterSystems to supply a solution without extensive customization.
- Flexibility
- Rapid integration
- Cost management
Working with InterSystems, UFH completed its first TrakCare implementation in less than four months at its Guangzhou United Clinic. “The fit was in the 70-80% range,” says Fulton, “the rest came down to configuration.”
TrakCare is supporting UFH’s rapid growth by providing advanced clinical and administrative functionality, and a shared Electronic Patient Record, within a single unified healthcare information platform. UFH is already seeing benefits at the Guangzhou United clinic. “On the billing side TrakCare is doing everything we wanted to do,” says Fulton. “We are very happy with the support for the insurance plans and with the multi-currency and multi-language support.”
TrakCare also is providing easy interoperability with other information systems through its embedded InterSystems Ensemble® integration technology. This integration capability was important for UFH to create a complete healthcare information infrastructure.
“TrakCare gives us a solid
platform across our network to
support us in our growth plan.”
Chindex International
TrakCare has been integrated with Disclinc’s Alphalinc supply chain system, and CMPMedica’s MIMS online drug database. “CMPMedica provides a good local pharmaceutical dataset, which is key to preventing adverse drug reactions, and takes us to a new level in providing support systems for our clinicians,” says Fulton.
Alphalinc ensures efficient handling of medicines and other materials, which can account for up to 40 percent of a provider’s total expenses, from suppliers to pharmacists, nursing stations, emergency rooms, patient wards, and operating theaters. UFH also is integrating TrakCare with its Oracle Financials accounting system.
Roberta Lipson, CEO of Chindex International, which owns and operates UFH, notes, “We have aggressive plans for expansion of the UFH network in China and, while our previous information platform was excellent, it could not meet our increasing requirements. TrakCare gives us a solid platform across our network to support us in our growth plan.”
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