Roche Diagnostics’ Caché-based Applications Process 15,000 Tests A Day At Galdakao Hospital’s Laboratory

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Roche Diagnostics, the world’s leading provider of IT solutions for hospital-based diagnostic testing, chose Caché as the foundation for a new generation of applications and services supported by a new architecture. Scalability and flexibility of the database technology were the primary considerations, with uptime and ease of maintenance being priorities as well.

Galdakao Hospital, part of Vasco Health Services – Osakidetza, is a public hospital located in Galdakao, Spain. It’s an acute-care facility with 400 beds and is the primary hospital for an area with a population of 300,000 people. The hospital’s Clinical Analysis Service lab uses Caché-based applications from Roche Diagnostics to control the process of biological sample handling and to  manage information capture, analysis, and reporting on approximately 15,000 tests per day. These applications include OMEGA2000, Process Systems Manager (PSM), and Infomega.

“The challenge is to make it easy for the patient and doctor to request tests and get results while doing the work quickly, accurately, securely, and without losing sight of the clinical context of the patient and tests,” says Antonio López-Urrutia, head of the Clinical Analysis Service lab.

Once in the laboratory, PSM software controls the flow of 6,000 samples a day and the activity of more than 30 analytic devices. The laboratory’s specialists use OMEGA2000 and PSM, which warn of possible errors and present validation guidelines, to validate test results and request repeat tests or new ones as needed, and to add comments and recommendations to results reports. Final reports are sent electronically to the originating clinic.

The lab’s Infomega system is a Caché-based data warehouse application that provides epidemiologic, scientific, and management information to hospital staff, and supports the hospital’s ISO 9001:2000 quality certification.

“The Caché technology behind the Roche Diagnostics applications gives these systems the speed, reliability, scalability, flexibility that are essential for the success of our lab operation.”

-- Antonio López-Urrutia
Clinical Analysis Service Department Head
Roche Diagnostics

“We needed a system capable of rapid processing with the ability to easily handle a large volume of requests,” said López-Urrutia. “The Caché technology behind the Roche Diagnostics applications gives these systems the speed, reliability, scalability, and flexibility that are essential for the success of our lab operation.”