Breakthrough Applications

BagDrop Changes the Baggage Handling Game with InterSystems’ Technologies

Everyone who travels by plane is all too familiar with the frustrations and delays that go along with baggage check-in at the airport. BagDrop Systems BV has delivered a game-changing solution that leverages InterSystems CACHÉ® and InterSystems DeepSee™ to automate the check-in process and deliver benefits to everyone involved including passengers, airlines and airport operators. Already running in multiple airports in Europe, the BagDrop self-service baggage check-in approach:

• Eliminates long lines—Passengers place luggage in the BagDrop unit which scans the boarding pass, generates a label that the passenger attaches to the luggage, performs checks for weight, dimension, shape and label presence, and photographs the item. All relevant information is stored in the CACHÉ high-performance database.
• Reduces operational costs while generating revenue—BagDrop automatically generates upgrade proposals and manages purchase of access to airline lounges, increasing both employee productivity and revenue streams.
• Provides critical information in real time—InterSystems DeepSee is used to drill down and create informational dashboards and reports in real time. Due to these active analytics, airlines and airport operators have immediate insight into processing and baggage-handling information such as the number of passengers and pieces of luggage, destinations and payment transactions.

BagDrop won an InterSystems 2011 Breakthrough Application Award, highlighting the success of its innovative approach to improving the traveling environment for everyone.