resources

March 11, 2020 – Advisory: Updated the Clinical Viewer so that silent encounters do not display

InterSystems has corrected a defect affecting silent encounters in the Clinical Viewer.

This problem exists for:

  • HealthShare Information Exchange 2018.1
  • HealthShare Unified Care Record 2019.1

The Unified Care Record creates a silent encounter when incoming data is not associated with an encounter.  The defect is that these silent encounters were displaying within the Clinical Viewer, when they should not. This has been corrected as of 2019.1.2. Customers using 2018.1 and 2019.1 can request an ad hoc with the dev keys below.

If customers have not upgraded to HealthShare Information Exchange 2018.1 or Unified Care Record 2019.1, this defect is not present. The Unified Care Record 2019.1.2 release has fixed this defect.

The correction for this defect is identified as dev keys WRS1027, WRS1052 and WRS1067, which will be included in all future product releases. It is also available via Ad hoc change file (patch) or full kit distribution by contacting the Worldwide Response Center (WRC).

If you have any questions regarding this advisory, please contact the WRC.