Reflections on Global Summit: A Japanese Perspective

The night before my departure, an email arrived indicating the brown leather shoes that I ordered have arrived. The next...

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Engagement without Commitment: The Healthcare Dilemma

My colleague and friend, Lynn, has been engaged eleven times — but still longs for a real connection. “What is...

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Not Lovin’ an Elevator: On Waiting, Transitions, and Value-Based Care

They’ve been upgrading the elevators in our building for most of this year. In theory, this means the whole system...

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Northwell Health: Unifying Patient Records as Our Organization Expands

In healthcare, it’s been said that the electronic medical record (EMR) should be optimized for reliability, well-defined processes, uptime and...

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Innovating Our Way to High-Resolution Healthcare

My husband is an inveterate TV channel-surfer. The moment a commercial appears, he starts clicking through the stations. When I...

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Is Your Healthcare Organization Prepared for the Data Tsunami?

Today’s smart devices have changed our daily lives, increasing our expectations of information accessibility. It is easy to fall into...

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