2021: The Year of the CMS Interoperability and Patient Access Final Rule

In my many years practicing as an emergency room nurse, I faced questions of how to get patient records from...

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How to Manage Change in a Dynamic Healthcare Environment

What do all large-scale healthcare technology implementations, from electronic medical record systems to enterprise resource planning software, have in common?...

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History, never repeats. Or does it?

History never repeats I tell myself before I go to sleep Don’t say the words you might regret I lost...

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Standardizing a Health System that No Longer Exists

When I was 8 years old, I recall riding through rural Kentucky with my great-uncle Dr. C. C. Howard. He...

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An Unprecedented Challenge: Serving Our Customers Through Passion and Commitment

In the past 15 years, the healthcare IT industry has made the promise of care connectivity a reality for many...

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Virtual Care Visits and the Importance of Electronic Data Access

Reposted with the approval of CommonWell Health Alliance. Original post can be found here. Three generations of my family are...

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