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Leading patient education technology provider leverages InterSystems health informatics platform to deliver personalized clinical data and videos on any mobile device – enhancing the patient experience

PORTLAND, OR – (January 6, 2014) – WelVU, a global innovator in mobile and Web-based patient engagement technology, is among the first educational platforms to combine the power of multimedia patient education with individual patient data from an electronic health record (EHR) or health information exchange (HIE). With strategic interoperability enabled through the InterSystems HealthShare® health informatics platform, WelVU uniquely provides healthcare providers and educators with access to patient diagnostic reference images, discrete clinical data, and clinical reports, using any mobile or Web-enabled device, to inform the patient about a condition, treatment plan, or upcoming procedure.

“Patients’ understanding of their healthcare situation is one of the most important factors driving successful clinical outcomes and treatment compliance,” says Mark Friess, Founder and CEO of WelVU. “Sadly, about 80% of what patients hear from their providers is forgotten after they leave their visit. Tapping the power of mobile and Web-based devices, we’ve found we can improve the patients’ understanding and retention of important health information by using vivid medical illustrations, the trusted words of their providers, and their own personal clinical data.”

The WelVU platform allows personalized, on-demand videos to be created at the time an educational conversation is held between a healthcare professional and the patient – be it at bed side, in the exam room, or remotely, in an online consult. WelVU encapsulates the conversation into a recording that is securely shared with patients, anywhere, on any browser-equipped device, so patients can review the audio and visual elements of the conversation as many times as they wish and share it with family and friends involved in their care.

“WelVU is terrific for physicians and ancillary staff alike because of its ease of use and great range of features, including the ability to add personalized content,” says Baber Ghauri, MD, MBA, FHM, FACP, Chief Medical Information Officer at St. Mary Medical Center. “The ability to record an encounter is also a wonderful option to create a highly engaged patient or family member.”

WelVU leverages HealthShare for interoperability with EHRs, which greatly extends the visual elements available to the provider while educating a patient. For instance, instead of just using an anatomical illustration of a heart to explain potential problems, the provider can insert images from the patient’s latest echocardiogram or chest X-ray. Instead of discussing general implications of high blood pressure, the patient and provider can review the trend-line of the patient’s own blood pressure readings over time.

Using InterSystems HealthShare, WelVU connects its mobile and Web-based applications to the clinical data platforms at hospitals, health systems, and other clinical technology partners. Bidirectional data exchange securely transmits patient information into the WelVU platform. The resulting patient educational videos are submitted back to the EHR for documentation in the patient’s official record, for the provider and care team to access. The educational videos are also inserted into the organization’s patient portal for the patient’s ongoing reference.

“We are excited that our HealthShare platform has enabled the development of WelVU’s breakthrough application for patient engagement,” says Paul Grabscheid, Vice President of Strategic Planning, InterSystems. “WelVU is a prime example of how providing easy access to aggregated real-time clinical data can improve the patient experience. We are pleased that WelVU chose to become an InterSystems Application Partner.”

About WelVU
WelVU is an innovation leader in patient engagement technology. Its cloud-based patient engagement software platform gives healthcare providers digital tools to create personalized educational content aimed to improve patient satisfaction, outcomes, and costs. WelVU is the first patient engagement platform to use medical illustrations, a patient’s personal medical data, and a provider’s verbal conversation to create a multimedia care videos. The platform includes three powerful applications for ambulatory, acute care, and care management organizations. The unique visualization approach created by WelVU enables culturally sensitive and native language specific education to be delivered to patients so that they are equipped to make better health decisions. Learn more about WelVU at Download the free WelVU app on the App Store.

About InterSystems
InterSystems is a global leader in software for connected care, with headquarters in Cambridge, Massachusetts, and offices in 25 countries. InterSystems HealthShare® is a health informatics platform that enables strategic interoperability and analytics for action across a hospital network, community, region or nation. InterSystems CACHÉ® is the world’s most widely used database system in clinical applications. InterSystems Ensemble® is a platform for rapid integration and the development of connectable applications. InterSystems’ products are used by thousands of hospitals and laboratories worldwide, including all of the top 15 hospitals on the Honor Roll of America’s Best Hospitals as rated by U.S. News and World Report. For more information, visit


Media Inquiries:

Terry Douglas, WelVU

Catherine Marenghi, InterSystems
(617) 225-3179