InterSystems Corporation Privacy Statement

• InterSystems Corporation Privacy Statement
• How Your Information is Collected
• How Your Information is Used
• Recipients, Transfer, and Disclosure of Your Information
• Controlling Your Information
• Use of Cookies
• Your Data Protection Rights
• Transmitting Information to Us
• Terms of Use
• Our Data Protection, Privacy and Security Policy
• California Consumer Privacy Rights
• Contact Us
• Contacting Your Regional Data Protection Authority
• Changes to Our Privacy Statement

InterSystems Corporation is a global company with employees, customers, business partners, job applicants, and website visitors interacting with us online, in person, as well as through phone and email. This Privacy Statement (this “Statement”) will explain how we use your personal information regardless of what your relationship is with us and how it is received; please note, in our efforts to keep this user-friendly, depending on the context, other privacy materials may supplement this Statement. For example, additional details relevant to job applicants may be found on our career pages. No matter what the scenario, however, InterSystems respects and values your privacy and will not sell your personal information. If you have questions after reading this Statement, please contact us at: Compliance@InterSystems.com.

In short, no matter where you are, where you live, or what your citizenship, InterSystems provides the same high standard of privacy and data protection to all our users and customers around the world.
 

You directly provide InterSystems with most of the information we collect and maintain. We collect and process information when you:

• Provide your business card to us at an exhibition or conference.
• Email us at one of the addresses provided on our website.
• Fill out and submit one of our online contact forms.
• Submit a job application to us.
• Use or view our website via your browser’s cookies.
• Submit your name, email, and company affiliation through our certification portal.
• Interact with us on behalf of (or are otherwise identified in connection with) your organization, such as a vendor, customer, supplier, or other business partner.

If you are a job applicant or engaging with our recruitment process, we encourage you to review our dedicated InterSystems Candidate Privacy Statement, which offers comprehensive details on how we manage your personal data in these specific contexts and complements the broader privacy practices described in this Statement.
 

We only use the information you give us directly for the purpose(s) for which it was provided, unless you agree otherwise. InterSystems collects and processes your data so we can:

• Administer your job application for a specific role; however, if you agree, we may use that information to consider you for other roles.
• Process your information in the contexts and purpose of Developer Connection, if you are a member or are a customer representative.
• Respond to your online “Contact Us” inquiry and/or email. If you agree, InterSystems will also use your information to provide you news and/or announcements, such as product updates, maintenance releases, services, and upcoming corporate events.
• Facilitate our business relationship with your organization, including entering into, managing, or fulfilling a contract, or responding to related communications.
• Verify and maintain organizational certifications through our certification portal.
• Understand which parts of our website you visit and how frequently.
• Improve usability, troubleshoot issues, and maintain the site.
  

Additionally, information we receive may be shared among our internal departments, offices, and affiliates, but only when there is a need to do so and always in accordance with applicable law. Third-party agents may be employed to help distribute communications and analyze information.

InterSystems may also receive your information indirectly. This may include business contact information such as your name, work email address, job title, and professional affiliation, depending on the nature of the interaction or business relationship. These sources include:

• Customer applications, contracts, and related business communications.
• Logged data from third parties for services such as conversion tracking.
• Posts and submissions made by community users and developer forums, e.g., Developer Connection.

We process your information for different reasons depending on the situation. These include: when you’ve given us your consent; when we need to carry out a contract with you or your organization; when we’re required by law; or when it supports our legitimate business interests, like improving our services or communicating with you professionally.

Where we offer AI-powered features through an InterSystems account, we may process account information, prompts, questions, saved chats, submitted content, feedback, and related outputs for the purposes described above. For these same purposes, information collected or generated through one InterSystems account-based service may be made available to other InterSystems account-based services you access, only as needed to enable integrated functionality and personalization. Separate marketing or promotional communications are governed by the contact permissions you choose to provide. They are not implied solely by your use of these features. We do not disclose such information to outside third parties for their own independent analytics, marketing, or product development purposes. Where third-party service providers assist us in operating or supporting these services, they do so on our behalf and subject to appropriate contractual, confidentiality, and data protection obligations.

We keep your information only for as long as needed to meet the purposes for which it was collected and used, including to provide and maintain your account and related features, preserve saved chats where applicable, improve and secure our services, comply with legal or contractual obligations, resolve disputes, enforce our terms, and honor applicable rights requests, unless you’ve agreed to a longer period or applicable law requires otherwise. Retention periods may vary depending on the service, the nature of the information, and the functionality involved. Where information is made available across multiple InterSystems account-based services, copies of that information may exist in more than one service, and the retention period may be applied separately by each service based on its functionality, operational needs, and applicable legal or contractual obligations, subject to applicable law and rights requests.

InterSystems does not sell your personal information (including for monetary or other valuable consideration) and does not share it with third parties for cross-context behavioral advertising. We disclose your information within InterSystems (including among InterSystems services you access through your account, as described above) and with its subsidiaries, business partners, services vendors, authorized third-party agents, or contractors. InterSystems, headquartered in Massachusetts, United States, is the data controller processing your information. If, however, the data controller processing your information is located in the European Economic Area (EEA), the following applies:

• We may transfer your information to third parties located in countries outside the EEA, including countries which have different data protection standards than those that apply in the EEA. Our worldwide locations can be found at Worldwide Office Locations.
• If those partners or offices located outside the EEA are deemed adequate by the European Commission, we rely on the Commission’s decision to protect your information.
• If those partners or offices located outside the EEA do not have an adequacy decision, we use the European Commission’s Standard Contractual Clauses ( SCCs Controller-to-Controller and SCCs Processor-to-Processor) and/or the UK Information Commissioner’s Office International Data Transfer Agreement ( IDTA Controller-to-Controller) to protect your information.
• When required, InterSystems may disclose your information to law enforcement bodies or regulatory authorities, in order to comply with any legal obligations. For more information about the purposes for which we would collect your information, please see our GDPR Statement.
  

You are in control of the information you directly provide us. You may also restrict the information gathered from third-party services which may be limited or prevented through browser configuration (examples include “Do Not Track” mode in certain browsers) and managing your privacy preferences on the third-party sites (such as disabling “Promoted content”).

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and improve our services. These include third-party services such as Google Analytics, Google Ads, and Google Tag Manager, which may collect and process data about your interactions with our site. To learn more about how Google handles personal information, please review Google’s Privacy Policy.

For a complete list of cookies used on our website and to manage your preferences, please visit our InterSystems Corporation Website Cookies.

Subject to the laws of your country, you have the right to access, correct, delete, or transfer your information which we hold, including your profile and preferences. You also have the right to object to certain processing and, where we have asked for your consent to process your information, to withdraw this consent. You also have the right to object in situations where we process your information based on a legitimate interest; however, this right may be limited in certain circumstances such as when we have a legal obligation to process your information.

For more information about how to exercise your choices and a summary of your legal rights, please visit our Exercising Your Privacy Rights page.

All information received through our website, community websites, or other forums owned or operated by InterSystems, will be treated as non-confidential, which includes, but is not limited to, business plans, inventions, and commercial information. Submitting such information shall not create an obligation of any kind by InterSystems, and InterSystems shall be free to reproduce, use, disclose, and distribute information to others. This Statement does not define or modify InterSystems’ responsibilities and obligations with respect to protected health information, any information transmitted in the furtherance of an existing contractual relationship between InterSystems and you or another party, or any statutory obligation and such transmission is subject to the Information Sharing Terms.

This Statement is subject to our Terms and Conditions of Use. Sending information via InterSystems.com will act as the sender’s consent to the following: (i) the use of such information as described by this Privacy Statement, (ii) agreement to resolve any dispute according to the laws of the Commonwealth of Massachusetts and the United States of America, and (iii) exclusively limiting dispute resolution to arbitration in the Commonwealth of Massachusetts.

Please note: Our AI-powered tools, including those available through the InterSystems Learning Experience, may occasionally provide incomplete or inaccurate information. For more details on the limitations and responsibilities associated with using these tools, refer to the AI-Powered Tools Disclaimer in our Terms of Service for InterSystems Learning Experience.

For more information about our global approach to privacy, how we secure personal information, and about the purposes for which we would collect personal information, please see our Data Protection, Privacy and Security Policy..

If you are a California resident, the information below applies to you and supplements the information provided above.

InterSystems Corporation does not share or sell your personal information with third parties in a manner that may constitute “selling” or “sharing” under the California privacy law. For any cookies and/or browser plug-ins, however, you may exercise your options for communicating opt-out preference signals by means of a global privacy control or our Privacy Preference Center which you can access under InterSystems Corporation Website Cookies. This site is not directed at children under the age of 16, nor do we have actual knowledge that we “sell” or “share” the personal information of children under the age of 16. If you have knowledge that a child under the age of 16 has submitted personal information to us, we request that you contact us via one of the methods listed above so that we may delete the information.

If you have any questions regarding this Statement, please contact us using any of the contact methods provided below.

Name: Ken Mortensen, Data Protection Officer
Email:   dpo@intersystems.com
Phone: +1 (617) 621-0600
Post: 1 Congress St., Suite 3400, Boston, MA 02114 USA
Message: Contact Us Form
(Select “Data Protection Inquiry” from the Topic dropdown menu)

Should you wish to report a complaint or if you feel that InterSystems has not addressed your concern in a satisfactory manner, you may contact your applicable regional authority. For more information on how to contact your regional authority, please visit our Exercising Your Privacy Rights page.

InterSystems keeps its Privacy Statement under regular review and places any updates on this website. This Statement was last updated on May 14, 2026.