TrakCare Backgrounder

About TrakCare

InterSystems TrakCare™ is the world’s leading Web-based healthcare information system. It enables authorized healthcare professionals to look at a complete patient record from anywhere they have access to the Web.

TrakCare provides a full range of clinical, administrative, laboratory and community care capabilities, unified by a single data repository. Which means patient information can be shared securely and seamlessly across all major departments and care settings.

With an Electronic Patient Record (EPR) at its core, this is advanced technology that brings exponential improvements to the care of every patient, and to the productivity of every healthcare professional at every point of care – including acute, community, and polyclinic settings.

Today, in leading healthcare organizations in 25 countries, TrakCare is enabling the vision of connected healthcare to become a reality. It is making the delivery of healthcare more effective and efficient – by improving safety and outcomes, keeping costs under control by eliminating duplicate tests and other redundancies, expediting billing, and maximizing bed utilization.

What sets TrakCare apart from other healthcare information systems:

Web-based architecture
Because it was natively designed for the Web, TrakCare provides very fast response times over the Internet and requires little in the way of computing bandwidth or power.   TrakCare offers the hardware cost-benefits of a thin client while minimizing the IT and administrative overhead associated with software upgrades in a traditional client/server environment.

Unified by a single data repository
Much of the power of TrakCare derives from the fact that all of its capabilities share the same data model, and a single high-performance, high-scalability database platform, InterSystems Caché®.  TrakCare requires just one login for users, and data entered once is immediately available throughout the system, which means patient information can be shared securely and seamlessly across all major departments and care settings.  At the core of TrakCare sits an advanced Electronic Patient Record, which captures the continuum of clinical and administrative information about patients and is configurable to fit organizational and individual clinician/administrator preferences.  

Interoperability with other systems
With InterSystems Ensemble® rapid integration technology, TrakCare can connect easily with existing applications and data.  Therefore, TrakCare’s EPR can be readily extended to include information from third-party systems while preserving technology investments.

Embedded business intelligence
Embedded in TrakCare is InterSystems DeepSee™, business intelligence software that facilitates business process analysis and optimisation using current live operational data.  TrakCare offers a library of over 100 pre-configured dashboards, enabling more efficient operations, timely decision-making, risk identification and tracking of metrics against key performance indicators.

Flexible workflow
The rigidity of most healthcare information systems requires healthcare professionals to either modify their work processes to conform with the system, or endure a lengthy and costly custom implementation project with software that is frustratingly difficult to modify.

TrakCare was built by a development team that included clinicians who understood the importance of flexibility.  TrakCare’s unparalleled flexibility enables users to be up and running quickly, armed with powerful tools to readily tailor the solution for local languages, preferred workflow, and user preferences.  With its flexible workflow capability, TrakCare provides a future-proof solution that can rapidly address changes in technology, administration, and healthcare policies without expensive and lengthy custom development.

Improving care by empowering healthcare professionals at leading healthcare organizations around the world:

NHS National Service Scotland Selects TrakCare as New National Patient Management System for Scotland
TrakCare will enable a national framework in line with Scotland’s eHealth Strategy that will provide any Health Board access to the system and associated modules over the next four years.

The new system will help to speed and improve the effectiveness of patient care in Scotland by ensuring patient information will only need to be entered once to make it immediately accessible by authorized staff in other care settings. The TrakCare patient management system includes hospital and mental health patient administration, order communications, results reporting and clinical support tools. A number of optional modules are available for: accident and emergency; hospital electronic prescribing and medicines administration; pharmacy management; maternity; neonatal; and theatres.

Initially the five purchasing Consortium NHS Boards involved (Ayrshire & Arran, Borders, Grampian, Greater Glasgow & Clyde, and Lanarkshire) will take advantage of this national framework agreement. Together with NHS Lothian, an existing TrakCare customer, these five Boards provide care for 70% of the Scottish population. The total value of the initial contract is in excess of £44M. 

Brazilian Federal District Government of Brasilia Quickly Reaps Benefits from TrakCare Implementation
Brasilia, the federal district of Brazil, is modernizing the delivery and administration of healthcare for its population of more than 2.5 million citizens by deploying TrakCare. They have implemented the TrakCare Lab, Clinicals, and Patient Administration modules, and are now realizing significant benefits, including those that come from having a state-of-the-art EPR system.

When complete, the GDF (Governo do Distrito Federal) healthcare delivery network will connect 17 hospitals with 4,400 beds, plus 61 health centers, polyclinics, diagnostic laboratories, and pharmacies. It will also interface with national programs run by Brazil’s Department of Health. Each of the Federal District’s 2.5 million residents will be issued a “Citizen’s Health Card” that grants instant, secure access to all of their personal medical files.

GDF predicts that when the integrated GDF healthcare system is completely operational, total savings will reach R$100 million per year.

State Government of Victoria, Australia Rolls Out TrakCare to Improve Community Healthcare
In the Australian state of Victoria an A$360 million project called HealthSMART is under way to refresh and replace existing information and communication technology across the Victorian health system. The goal is to create an integrated state-wide information system that will improve healthcare quality, efficiency, and outcomes for a population of over five million.

The Victorian Department of Human Services selected TrakCare, in its community configuration, to be implemented by 22 community health agencies throughout the state. The decision to use TrakCare came after it was evaluated by a panel of over 150 healthcare professionals.

With all 22 community health agencies now “live,” the TrakCare solution is providing community healthcare professionals with fingertip access to client information that supports improved coordination between agencies, more efficient delivery of services, and better health outcomes for the residents of Victoria. For the first time hundreds of community health staff in each of the 22 agencies are able to manage their clients through a central case management system that removes duplication, enhances efficiency and removes the need for both staff and clients to repeatedly enter and supply demographic information and past clinical history.