TrakCare Backgrounder
About TrakCare
InterSystems TrakCare™ is a connected healthcare information system that is installed in leading healthcare organizations in 25 countries. It is a Web-based solution with unified clinical, administrative and departmental modules that are interoperable with legacy and future applications.
TrakCare is one of the few healthcare information systems flexible enough to meet the needs of multiple care settings. TrakCare offers configurations and advanced functionality for settings beyond acute care, including community care, emergency departments, and multi-disciplinary polyclinic practices.
What sets TrakCare apart from other healthcare information systems
Unified information environment, connectable with other systems
Much of the power of TrakCare derives from the fact that its modules share the same data model, and a single high-performance database platform, InterSystems Caché. TrakCare’s modules require just one login for users, and data entered once is immediately available throughout the system. The InterSystems Ensemble rapid integration platform embedded in TrakCare ensures interoperability of TrakCare’s modules with legacy and future applications.
Early EPR benefits
The benefits of an Electronic Patient Record (EPR) occur early in a TrakCare deployment. At the core of TrakCare sits an advanced EPR, which captures the continuum of clinical and administrative information about a patient and is fully configurable to fit organizational and individual clinician/administrator preferences. From the moment one or more TrakCare modules are deployed, customers start to enjoy the benefits of an EPR. This is a breakthrough when compared to alternative “rip and replace” healthcare information systems that can take years to enable an EPR.
Flexibility
The rigidity of most healthcare information systems requires healthcare professionals to either modify their work processes to mirror the system, or endure a lengthy and costly custom implementation project with software that is frustratingly difficult to modify.
TrakCare was built for the international market by a development team that included clinicians who understood the importance of flexibility. TrakCare’s unparalleled flexibility enables users to be up and running quickly, armed with powerful tools to readily tailor the solution for local languages, preferred workflow, and user preferences. TrakCare provides a future-proof solution that can rapidly address changes in technology, administration, and healthcare policies without expensive, lengthy recoding.
Real-time embedded business and clinical intelligence
TrakCare Business Intelligence (BI) enables better operational and clinical decisions at every level of a healthcare organization by providing real-time access to management information through reports, graphs and dashboards. Based on InterSystems DeepSee’s business intelligence technology, TrakCare BI provides users with predefined data models and key performance indicators for clinical and administrative data throughout the TrakCare system.
Current TrakCare modules include:
- TrakCare Foundation CIS (Clinical Information System) – provides workbenches and tools for healthcare providers to assist with the safe and efficient delivery and documentation of patient care while seamlessly building patient-centric information.
- TrakCare Foundation PAS (Patient Administration System) – provides the full suite of patient-focused care functions for managing patient demographic and administrative information in community care, inpatient, and outpatient settings.
- TrakCare Departmental and Add-Ons – provide a full range of departmental and specialist modules. TrakCare LAB, for example, integrates all clinical laboratory functions, including biochemistry, immunology, serology, hematology, blood transfusion, cellular pathology, and microbiology, from common phlebotomy through EPR-reported results.
Improving care by empowering healthcare professionals at leading healthcare organizations around the world:
NHS National Service Scotland Signed Framework Contract with InterSystems to Implement TrakCare as New National Patient Management System for Scotland
The contract is a national framework in line with Scotland’s eHealth Strategy that will enable any Health Board access to the system and associated modules over the next four years.
The new system will help to speed and improve the effectiveness of patient care in Scotland by ensuring patient information will only need to be entered once to make it immediately accessible by authorized staff in other care settings. The TrakCare patient management system includes hospital and mental health patient administration, order communications, results reporting and clinical support tools. A number of optional modules are available for: accident and emergency; hospital electronic prescribing and medicines administration; pharmacy management; maternity; neonatal; and theatres.
Initially the five purchasing Consortium NHS Boards involved (Ayrshire & Arran, Borders, Grampian, Greater Glasgow & Clyde, and Lanarkshire) will take advantage of this national framework agreement. Together with NHS Lothian, an existing TrakCare customer, these five Boards provide care for 70% of the Scottish population. The total value of the initial contract will be in excess of £44M.
Brazilian Federal District Government of Brasilia Quickly Reaps Benefits from TrakCare Implementation
Brasilia, the federal district of Brazil, is modernizing the delivery and administration of healthcare for its population of more than 2.5 million citizens by deploying TrakCare. They have implemented the TrakCare LAB, Clinicals, and Patient Administration modules, and are now realizing significant benefits, including the benefits that come from having a state-of-the-art EPR system.
When complete, the GDF (Governo do Distrito Federal) healthcare delivery network will connect 17 hospitals with 4,400 beds, plus 61 health centers, polyclinics, diagnostic laboratories, and pharmacies. It will also interface with national programs run by Brazil’s Department of Health. Each of the Federal District’s 2.5 million residents will be issued a “Citizen’s Health Card” that grants instant, secure access to all of their personal medical files.
GDF predicts that when the integrated GDF healthcare system is completely operational, total savings will reach R$100 million per year.
State Government of Victoria, Australia Rolls Out TrakCare to Improve Community Healthcare
In the Australian state of Victoria an A$360 million project called HealthSMART is under way to refresh and replace existing information and communication technology across the Victorian health system. The goal is to create an integrated statewide information system that will improve healthcare quality, efficiency, and outcomes for a population of over five million.
The Victorian Department of Human Services selected TrakCare, in its community configuration, to be implemented by 22 community health agencies throughout the state. The decision to use TrakCare came after it was evaluated by a panel of over 150 healthcare professionals.
With all 22 community health agencies now “live,” the TrakCare solution is providing community healthcare professionals with fingertip access to client information that supports improved coordination between agencies, more efficient delivery of services, and better health outcomes for the residents of Victoria. For the first time hundreds of community health staff in each of the 22 agencies are able to manage their clients through a central case management system that removes duplication, enhances efficiency and removes the need for both staff and clients to repeatedly enter and supply their demographic information and past clinical history.

