Reflections on Global Summit: A Japanese Perspective

The night before my departure, an email arrived indicating the brown leather shoes that I ordered have arrived. The next...

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Engagement without Commitment: The Healthcare Dilemma

My colleague and friend, Lynn, has been engaged eleven times — but still longs for a real connection. “What is...

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Not Lovin’ an Elevator: On Waiting, Transitions, and Value-Based Care

They’ve been upgrading the elevators in our building for most of this year. In theory, this means the whole system...

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Northwell Health: Unifying Patient Records as Our Organization Expands

In healthcare, it’s been said that the electronic medical record (EMR) should be optimized for reliability, well-defined processes, uptime and...

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Bottled Up: How Better Information Flow Can Empower Pharmacies and Patients

In today’s complicated world of healthcare technology, the expectations are piling high on electronic medical record (EMR) providers. Health systems...

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Sowing the Seeds for EMR Satisfaction

I visited Bangkok not long ago to tour several of the city’s leading private hospitals. I was deeply impressed by...

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