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TrakCare Revenue Cycle Management

Optimize performance and the experience from first encounter to final payment

Diagram of revenue cycle management process
Focus on the Revenue Cycle Management processes that matter most to you.

Revenue Cycle Management (RCM) in TrakCare is tightly linked with clinical, administrative and billing workflows. This provides a unified solution where payor details, informed financial disclosure and consent, coded charge capture, patient billing, and claims management are all available in a single solution that can be integrated to related systems as necessary.

With TrakCare, from a patient's initial encounter with a health system to their final payment of balance for the services provided, revenue can be tracked and managed to provide patients with the best possible experience and the organization with the highest efficiency.

TrakCare RCM Features

  • Patient Registration
  • Payor Verification and Policy Coverage
  • Accurate Charge Capture
  • Payor Approval Workflows
  • Patient Billing and Claims Processing
  • Payor Plans, Contracts, and Payment Agreements
  • Cashiers Workbench
  • Invoicing, Deposits, Refunds, & Receipting
  • Debtor Management
  • Integration to 3rd party approval, payment, and financial systems
female doctor working on laptop

TrakCare RCM benefits include:

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Seamless integration across the continuum of care to reduce complexity and cost of ownership
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Accurate capture and tracking of all patient charges and claims for optimized reimbursement and cost control 
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Timely revenue collection for maintaining cash flow
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A single access point to all patient account information for ease of use and transparency
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Easily identify causes of revenue loss with analytics dashboards and reporting to track payments and payment trends
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Real time, on-line delivery of all available information for paperless operation

Additional Product Information

Aug 15, 2019
Doctor talking to patient in office
North Tees and Hartlepool NHS Foundation Trust, which employs over 5,600 staff and has a 570-bed capacity, was the first English NHS trust to deploy the InterSystems’ TrakCare electronic patient record, in 2015. Since then, the trust has been using TrakCare to help it achieve its digital health ambitions.
Oct 23, 2019
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Northern Territory
The Northern Territory Government in Australia has selected InterSystems TrakCare to unify health and care information across the vast expanse of land and a very dispersed population.
Oct 07, 2020
Black businesswoman using cell phone on sofa in office
CAMBRIDGE, Mass. and ETON, United Kingdom, October 6, 2020 — InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, today announced that UK customers of its InterSystems TrakCare® unified healthcare information system can offer their patients Health Records on iPhone. The feature brings together hospitals, clinics, and the existing Apple Health app to make it easy for patients to see their available medical data from multiple providers whenever they choose.
Mar 03, 2019
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Bumrungrad International Hospital
Bumrungrad International Hospital in Thailand is recognized as one of the world’s leading and most technologically advanced hospitals. Hear about its digital transformation journey, which is enabling it to innovate faster, deliver better outcomes, and enhance the patient experience.
Jul 29, 2020
Doctor pointing at laptop by nurse in hospital
CAMBRIDGE, Mass., July 29, 2020 – Throughout the COVID-19 pandemic, InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, has been both implementing and enhancing its InterSystems TrakCare® unified healthcare information system to help its customers in the fight against the global pandemic. Responding quickly to customer needs InterSystems has brought new systems, equipment – and even hospitals – online.
Mar 25, 2020
Developing programmer Team Development Website design and coding technologies working in software company office
RIYADH, Saudi Arabia (15 March 2020) – King Khaled Eye Specialist Hospital (KKESH) has announced that it has renewed its Stage 7 on the Healthcare Information and Management Systems Society’s (HIMSS) Electronic Medical Record Adoption Model (EMRAM).

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