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Make Virtual Care Authentic Care

Physical, mental, and social care, wherever and however it’s delivered, works best when the provider knows all there is to know about the patient and her needs. InterSystems technology is focused on the fast and reliable delivery of comprehensive care information from across the care continuum.


patient using tablet for a virtual doctor visit

Our goal is to support quality care and agile care delivery in any setting, at any time, through:

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Remote monitoring, telemetry, and smart devices   seamlessly connected to electronic medical records, with real time analytics to detect when a care professional needs to intervene.
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Electronic medical records accessible on any device, in any setting, whether at a hospital bedside, in a remote ICU, during a telephone consult, or from the provider’s home.
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Longitudinal, communitywide health records connected to regional and national networks, giving telehealth services access to the patient’s full health history, even with no prior relationship.

Best Foundation for Telehealth & Virtual Care

Right now, with the help of connected devices, information systems, and data powered by InterSystems, healthcare organizations are laying the foundation for mainstream telehealth and virtual care.

Harnessing Social Media to Enhance the Care Experience

Innovative private healthcare delivery organizations in China are redesigning their approach to care to align with consumer demands. They leverage InterSystems TrakCare healthcare information system and the widely used WeChat messaging, social media, and payment application for online scheduling, bill paying, and communications for medical encounters. Together they form the foundation for an online-to-offline integrated healthcare services experience.

Creating Connected Health Applications for Care Redesign

Rhodes Group develops software for clinical laboratories worldwide. Its e-MyLabCollect application, built on InterSystems IRIS for Health, provides complete patient information and workflow tracking for technicians collecting specimens at any location. e-MyLabCollect prints instrument-ready specimen labels at the point of collection, increasing efficiency, eliminating the need to relabel at the lab, and reducing errors. InterSystems IRIS for Health interoperability services enables e-MyLabCollect to share data with electronic medical records and other systems.

Informing Care in the Home

Thornberry’s NDoc electronic medical record and business management solution for home health and hospice care has received top ranking from KLAS Research for 7 years in a row. NDoc relies on InterSystems HealthShare for technology that enables faster, less costly, and better-informed transitions of care. This includes giving NDoc users comprehensive patient data drawn from sources across the healthcare continuum, such as health information exchanges, accountable care organizations, and other providers.

Why Trust InterSystems?

  • More than a billion health records around the world are managed using InterSystems technology
  • Health information networks powered by InterSystems connect health records for virtually every American citizen.
  • InterSystems TrakCare EMR is deployed across 27 nations
  • Companies like 3M, Roche Diagnostics, and Epic build their solutions on InterSystems data platforms

Additional Virtual Care Resources

Personalized Digital Nurse
Older adults overwhelmingly say they prefer to remain in their homes even as they face increasingly complex healthcare needs. And with good reason. They can retain their independence, remain socially engaged with their communities and, overall, have a higher quality of life, which contributes to improved physical health.
Inpatient-level of Care at Home
A private hospital group in the Middle East is bringing the hospital to patients at home. The care team uses in-home devices to monitor patients and a phone app to deliver device and patient-generated data to its EMR. The physicians and nurses making virtual house calls have all the information they need, using familiar software, for optimal, personalized care.
eConsult is improving the delivery and efficiency of primary, emergency, and outpatient care at the UK NHS with InterSystems IRIS for Health.
Economist Impact webinar
A webinar presented by Economist Impact, part of the Economist Group.
To say the pandemic lit a match under the healthcare sector’s digital transformation agenda, is an understatement. Overnight, anything not directly related to covid-19 treatment shifted online. As remote care ballooned, the metrics tell an impressive story of innovation. This trend should be heralded as largely positive - after all, the advantages of digital health are numerous. If done properly, it boasts improved patient outcomes that benefit the bottom line. Today’s plugged-in society is more primed than ever before for this monumental shift in the care paradigm. In 2021 the home - the least intensive setting – has become the hospital. Data and new technologies have single handedly underpinned this transition. That said, in order for remote health-care to be a cornerstone of the post-corona paradigm, we need to mobilize a frustratingly fragmented stakeholder spectrum. The imperative is clear, but the window to do so without patients falling through the cracks is shrinking.
Thirty-one years into the World Wide Web revolution, we take for granted online interactions for financial services, travel, shopping, and other needs. We’ve learned to trust real-time analytics protecting us from fraud, and the intelligence of machine learning to guide us toward products that best meet our needs. But over that same time period healthcare interactions have remained largely in person and face-to-face.
North Rhine-Westphalia (NRW), a state located in the west of Germany, has been one of the areas in the country hardest hit by the pandemic. With close to 18 million people living in a mix of metropolitan and rural regions – and with roughly 340 hospitals – it is the most populated state in the country.

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