Managing Cloud Services: Complexity, Risk, and Constant Change
Operating cloud-based services has become a cornerstone of modern IT strategy, but it’s far from straightforward, especially for organizations with strained IT staff, and more so when IT services are not their core differentiator. Organizations face a constant balancing act between ensuring availability, maintaining security, optimizing performance, and controlling costs. Cloud environments are dynamic by nature—frequent updates, shifting workloads, and evolving compliance requirements make it increasingly difficult for teams to stay ahead. Managing these services in-house requires specialized skills, 24/7 vigilance, and robust automation—resources that many teams lack. That’s why more organizations are turning to purpose-built software services like ours: to simplify operations, reduce risk, and accelerate outcomes.
InterSystems IRIS Managed Service
InterSystems IRIS and IRIS for Health Managed Service assists customers that want to focus on their core business and innovate faster, and have InterSystems manage all of the provisioning, operation, and maintenance of our InterSystems IRIS software and the supporting cloud infrastructure.
Developers can build on this platform to rapidly create and deploy data-intensive applications, harnessing the built-in tools and features to eliminate the need to implement and integrate multiple technologies.
It has the qualities you need to build fast, zero-downtime, resilient, secure, well-managed enterprise-wide solutions in the cloud.
InterSystems Handles the Operations
We take care of setup , monitoring, high availability, disaster recovery, data security... as well as updates for InterSystems software, the OS and other required operational software for the cloud. If you are juggling too many client deployments, or just too many different technologies, InterSystems can give you a helping hand.
Easy to Use
Simply log in to the InterSystems Cloud Services Portal, subscribe to InterSystems IRIS Managed Service, and create your deployment. It deploys in minutes, and your teams are productive faster.
Deployed as a Cloud Solution
InterSystems IRIS Managed Service is deployed as a fully managed service – we remove the burden of managing the implementation, hosting, and ongoing management. Customers can focus on day to day activities with confidence, knowing they have the backing of the certified operational excellence of InterSystems cloud services.
Provisioning
- Cloud Infrastructure Provisioning
Ongoing Operations
- Scheduled and Monitored Backups
- DB Integrity Checks and Remediation Assistance
- Capacity & Performance Monitoring and Response
Reporting
- Continuous monitoring of customer environment
- Operational and Security Best Practices Insights
- Capacity Planning, Trends and Analysis
High Availability
- High-Availability Mirroring
Data Security
- Database Encryption and SSL/TLS Comms
- Secure Architecture for Access Control
- Vulnerability Scanning
Configuration Management
- Cloud Resource Provisioning and Data Retention
- CI/CD Pipeline and Source Control
Support
- InterSystems service 24/7/365
- Incident Management and Reporting
- 99.9% availability SLA
Customer Support
Like any service delivered by InterSystems, we provide you more than technology - you also get our acclaimed
customer support. Our best people are on the front lines 24x7. Every one of our customers gets help from someone who really cares, immediately, without having to go through layers of people or process.