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Answers below to the most commonly asked questions.
What is your COVID policy?
In partnership with The Vox Venue, InterSystems adhere to all official government legislation, as well as any venue or location-specific regulations. The safety of our attendees and staff are our highest priority. Safety measures listed below are in accordance with government guidelines. It is important to consider your own personal situation and the risk to you, other attendees, and staff before participating.

The venue will continue to implement enhanced venue sanitisation, with all communal areas cleaned frequently alongside high contact surfaces throughout event days. To minimise contact points, contactless options have been provided; visitors can pre-pay parking online, use cashless options for payment at all food and drink outlets or pre-order food via an app. The venue will optimise their ventilation system to provide increased air recirculation which will provide comfortable conditions for all event spaces. All changes to COVID-19 regulations are being monitored and protocols will be adjusted in line with increased risk.

In accordance with current regulations and guidance, attendees will no longer be required to wear facial coverings. We will not require proof of vaccination; however, we encourage attendees who are not fully vaccinated or are immunocompromised to consider wearing a mask and exercise safe social interactions. InterSystems does not take responsibility for any individual electing to attend the event and reiterates the importance for individuals to take due care when considering their health and safety, particularly in terms of mitigating their exposure to COVID-19.
I need to talk to someone about attending
You can email us at or call 01753 855450. If you think there is an important questions missing, let us know, so we can add it in and try to help as many people as possible.
Do I need to pay to attend?
The InterSystems UK&I Summit is free of charge to attend.
Do I need to be an InterSystems customer to attend?
No, the event is open to all to attend and we look forward to seeing you there!
I’m a member of the press or an analyst, can I attend?
Yes, we encourage you to attend to hear the latest news from InterSystems and our customers. If you would like to arrange specific briefings please contact
If I can’t now attend, what should I do?
Please email us at or call 01753 855450.
I have a dietary requirement and forgot to add it to my registration
Please email your dietary needs at and we will do our best to accommodate these during the event.
Will the event be recorded?
Many of the event sessions will be audio or video recorded and made available on our website to watch and listen to again.

Please be aware that by attending our events you may be visible in the audience in photos or in the video of the event, and if you ask any questions these are likely to featured.

Various portions of the event may be recorded (in video, audio, photography, or other media) for training, remote viewing, advertising, marketing, social media, promotion of the event, or other purposes. Therefore, if you appear in any such film, photo, and/or audio recording or other medium, you hereby grant to InterSystems an irrevocable right and permission to use, in any manner, throughout the world, in perpetuity, your name, voice, portrait, likeness, testimonials, and statements (either alone or accompanied by other material, such as recorded in any media and formats whether now known or later developed) for any purpose relating to InterSystems.
Can I take photographs during the event?
You are welcome to take photos at the event but please do not use flash photography as it is very off-putting for the speaker and disruptive for other members of the audience. If you take a good one why not tweet it using the event's Twitter hashtag?
Is there an event app?
We are using Whova as our event app platform, you can download it here.

The event invitation code is only being shared to registered attendees.
Where can I store my bags/coat?
There will be a cloakroom available to store coats and small items of luggage managed by the VOX venue team.
Is there parking?
Car parking complimentary for event delegates. This will be on East 5 (signposted E5/The Vox/Bear Grylls). Please take a ticket from the barrier upon arrival and then validate it for free parking in the Vox conference space.
How do I get to the Vox?
The short answer is easily, thanks to our handy central location... Head to our Your visit page for all the finer details.
I have an access requirement, who should I get in touch with about attending the event?
The VOX is fully accessible and user-friendly for guests with accessibility requirements. An infrared induction loop audio system is operated through the venue for visitors with hearing impairments. Wheelchair access is available throughout the Vox, as well as Resorts World as a whole. Lifts up to the second floor can be found on the ground floor next to Las Iguanas. Unisex, wheelchair-accessible toilets are also available throughout the Vox and Resorts World.

The AccessAble website gives you the accessibility information you need to work out if a place is going to be accessible for you. To view their guide to the Vox please click here.
Can I smoke at the event?
Sorry, smoking is not permitted within Resorts World Birmingham, as required under the Health and Safety Act, unless it’s in the designated areas. This also includes vaping and e-cigarettes.
I would like to propose a speaker, what do I do?
We are always happy to consider suggestions, although we are not always able to accommodate them all. Please email your proposal to
I would like to exhibit, is there the opportunity?
As part of the community zone, there will be the chance to meet with partners from across the InterSystems community. If you would like to be considered to participate, please email your details to or call 01753 855450.
I have a query which you haven’t answered above, who can I contact?
You can email us at or call 01753 855450. If you think there is an important questions missing, let us know, so we can add it in and try to help as many people as possible.