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Retail and Consumer Products

Streamlining Operations and Improving the Customer Experience

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InterSystems Data Platform Enables Digital Transformation in Retail

InterSystems IRIS Data Platform™ provides all that you need for any retail data management challenge, whether you are building a web of interconnected data for online shopping, leveraging customer information from multiple sources, or coordinating supply chain and logistics partners and processes.

InterSystems IRIS Data Platform
 

 

Accelerate Digital Transformation

Empowering IT

  • Full support for expanding responsibilities of IT
  • Powerful integration, application development, and data analytics
  • Modern, open, standards-based development environment
  • Low cost of ownership: fewer software and staffing requirements
  • Minimal training requirements
  • Easy to install, use, and maintain

360-Degree View of Customer Data

  • Deliver a comprehensive view of your customers
  • Create real-time, personalised interactions with customers across all touch points

Unified Retail Product Data Management

  • Provide access to product information, availability, order status, and shipment status in real time
  • Seamless business processes with real-time, event-driven analytics
  • Integration with IoT technologies, including beacons and RFID tags
  • Ability to monitor, alert, and report on activities, process flows, and key performance indicators in real time
ANTHONY GILLAIZEAU, IT MANAGER
XAVIER DEMEUSE, IT DEPARTMENT MANAGER
GERD KARNITSCHNIG, SLOVENIA MANAGING DIRECTOR

Related Information You May Enjoy

Success Story
Salzburg-based SPAR Austria, a member of SPAR, the world’s largest food retailer consortium, is a €4 billion company with more than 800 outlets and 600 SPAR merchants in Austria. It wanted an end-to-end enterprise resource planning (ERP) and point-of-sale (POS) system to help managers of local stores control their inventory. After carefully researching the options, SPAR Austria decided to implement IMAge (Integrated Management Application for Grocery Enterprises), a solution based on the InterSystems data platform.
White Paper
Executive Summary Thanks to digital leaders like Amazon and Apple, retail customers have become more technologically savvy than ever before. Customers expect seamless, personalised, and enjoyable digital experiences spanning all touch points of the customer journey — and their expectations are rising every day. Senior management and the line of business now rely on IT to become a strategic partner to help identify and prioritise innovative new services that create new sales channels, increase revenue, increase customer retention and loyalty, and create defensible competitive differentiation — and to implement these services with agility and speed to market.
Solution Brief
Improving Your Customers’ Experience Matters. Current Challenges in Retail IT Thanks to the efforts of digital leaders like Amazon and Apple, retail customers are more technologically savvy than ever before. Customers demand seamless, personalised, and enjoyable experiences spanning all touchpoints — whether they are shopping online, on their phones, or in stores — and their expectations are increasing every day.

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