Improve patient experiences
Patients want an open-door experience from their healthcare providers. InterSystems Personal Community lets your organisation deliver exactly that with options to encourage patients to take an active role in their care, like personalised education resources and anytime access to their health records.
Increase patient loyalty
Draw patients to your organisation and keep them engaged with an array of tools to manage outreach, scheduling and billing.
Reach patients in their own language
Personal Community facilitates communication by allowing patients and providers to connect meaningfully in their preferred language.
A digital front door platform for any healthcare organisation
Personal Community enables health systems, independent providers, health plans, HIEs, governments and software developers to create the digital front door needed to engage in today’s modern healthcare marketplace.
Engage and Empower Patients with Personal Community's Features
On-Demand Medical Record Access
Streamlined Electronic Communications
Care Planning and Collaboration
Patient Instructions and Questionnaires
Billing and Payments
Proxy Access
Online Appointment and Virtual Care Scheduling
Unified Alerts and Notifications
Intuitive, Device-Independent User Interface
Customised Learning Resources
Patient Preference and Language Choices
White Label and Branding Options
The InterSystems Difference
EHR Neutral
Personal Community is an EHR agnostic solution, compatible with InterSystems EHRs as well as specialty and other 3rd-party EHRs.
Unified Portal
Organisations can unify multiple patient portals and applications into a single digital front door to optimise patient interactions. (e.g., connecting systems and networks after mergers)
Secure and accessible
Personal Community is a versatile platform that can be extended to include all your data sources and make them accessible on any device, anytime, anywhere.
Global Leader in Health Data Management
The world’s largest health systems trust our technology to deliver reliable, real-time patient data — supporting more than 1 billion health records.
Additional Product Information
07 April 2025
A Digital Front Door Solution
A Digital Front Door Solution Successful healthcare organisations (HCOs) understand that patient engagement is fundamental. Patients who are well-informed about their conditions and treatment options make better decisions. By empowering patients to take an active role in their healthcare, HCOs can improve patient outcomes, satisfaction, and loyalty.
28 December 2023
IDC MarketScape
InterSystems is positioned in the Leaders category in the IDC MarketScape for Europe Electronic Healthcare Record 2023-2024.
04 March 2025
Eliminate Best-of-Breed EHR Inefficiencies and Shortcomings
Unified EHR and health information platforms like InterSystems IntelliCare™ simplify clinician workflows, improve patient safety and satisfaction, increase business agility and insights, and eliminate the inherent cost and complexity of best-of-breed EHR solutions.
14 January 2025
IDC MarketScape
InterSystems is positioned in the Leaders category in the IDC MarketScape for Asia/Pacific Electronic Health Record 2024 Vendor Assessment
08 February 2024
Improving outcomes with a team-based approach to patient care.
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05 March 2025
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InterSystems Proprietary Information. Products and services are subject to InterSystems terms and conditions. Information is provided for general informational purposes, may change without notice, and is provided without warranty. Product availability, functionality, and regulatory status may vary by offering, jurisdiction, and intended use.
For information regarding specific offerings, including availability and regulatory status, please contact your InterSystems Representative. For information regarding InterSystems approach to AI, visit InterSystems AI Guidelines.
