Skip to content
Search to learn about InterSystems products and solutions, career opportunities, and more. Results include content from our developer community, product documentation and education websites in addition to InterSystems.com.
TrakCare

Built for a Changing Healthcare World

Graphic image depicting how TrakCare adapts to customer needs

The Power to Change

Rapidly changing consumer preferences, business priorities, government regulations, provider loyalties, competition, and technology ensure that today’s pressing problems will differ from tomorrow’s.

There will always be pressure to transform care delivery.

TrakCare is a flexible and powerful healthcare information system for delivering, managing, and transforming care. It keeps all participants engaged, connects systems and processes seamlessly, and enables change without adversely impacting critical clinical, administrative, and business operations.

Young, asian, female doctor sitting down using a tablet
Built to drive clinical and business outcomes
TrakCare supports new users, new models of care, and successful adoption of the new system with:
Intelligent workflows
A personalised user experience
Flexible decision support using trusted data
Availability anywhere

Built to Keep You Connected and Your Data Flowing

with World Class Interoperability

    TrakCare delivers the rock-solid performance required for sharing health information within and between facilities and organisations, and multiple ways to do it with minimal fuss. It supports all leading health information interoperability standards and profiles including HL7 FHIR, and SMART on FHIR.

    Built to Enable Innovation and Responsiveness

    TrakCare application programming interfaces (APIs) and connectivity options give you the freedom to innovate using data from TrakCare’s unified patient record and other sources. No partner lock-in, only openness to serving up data and contributing to the larger health data ecosystem.
    Telehealth Functionalities in TrakCare
    TrakCare Telehealth integration with Microsoft Teams, Google Meet, and Attend Anywhere facilitates patient and provider convenience and makes it easier to implement an effective “digital front door” patient engagement strategy.
    Introducing COVID-19 Vaccination Management in InterSystems TrakCare
    Don Woodlock, head of healthcare solutions at InterSystems, presents the new FHIR enabled, Apple Healthkit integrated COVID-19 vaccination management solution for TrakCare users. The solution enables patient cohort identification, vaccine scheduling, and vaccination data management. It includes schedule self-management for patients, as well.

    TrakCare Numbers to Know

    We incorporate our global best practices into TrakCare and deliver it to you preconfigured to meet local market requirements. This reduces complexity and risk so you can concentrate on what matters most – excellent patient care.
    28 / 5
    TrakCare is deployed in 28 countries across 5 continents
    400M+
    Patient records managed using Trakare
    99.86%
    Percentage of TrakCare customers that are completely satisfied.
    Male nurse talking with patient lying in examination room seen through MRI Scanner
    An Ecosystem of Products to Extend TrakCare
    You can extend TrakCare via partner and InterSystems solutions to address specific needs of your organisation. For example:
    Enhance clinical decision support with Wolters Kluwer’s UpToDate
    Increase efficiency and patient safety via integration of Capsule patient monitoring solutions
    Improve security, clinician productivity, and job satisfaction with Imprivata Confirm ID
    Improve user experience and integrated management of clinical workflows at the point of care with the Ascom Myco 3 Smartphone
    Extend the reach of TrakCare with InterSystems HealthShare for interagency and community-wide information sharing
    Leverage TrakCare data and increase application development speed and capabilities with InterSystems IRIS for Health and its support for FHIR

    More Reasons to Choose TrakCare

    Proven
    Deployed in 28 countries in national, regional, and single facility organisations. Recognised by leading analyst firms.
    Easy to Own
    Flexible managed services and deployment models, and a unified solution with fewer moving parts and no apps to manage saves time and money.
    Success
    Over 40 years focused on healthcare plus market leading technology and solution offerings ensure we know what it takes to succeed.
    A Faster Path to Innovation
    Start with TrakCare’s healthy data for easy sharing and reduced complexity. Access the data as HL7 FHIR through our innovation toolkit.
    Patient Centric & User Focused
    For every patient there is only one record. For every user, there’s only one login, on any device, and a personalised user experience.
    Always Ready, Always Up to Date
    Fully Web-based and mobile first. TrakCare is available whenever, wherever, and however it’s needed.
    Continuous Improvement
    Analytics and open data access help you understand performance and progress on quality measures. InterSystems programmes can help you maximize ROI and benefits from TrakCare.
    World Class Technology and Support
    99.86% of TrakCare customers are completely satisfied. TrakCare is backed by a world-class, worldwide support organisation. You set the priority of support requests. You approve closure. You get results, quickly.

    Frequently Asked Questions

    Can my organisation access and use data in TrakCare without having to rely on services from InterSystems?
    TrakCare won’t lock away the data you collect to care for patients and operate efficiently. In fact, TrakCare makes accessing, sharing and using that data easier. Our Innovation Toolkit for accessing data as FHIR, our many API’s, and support for direct query mean the door is open for innovation.
    If we can’t replace all of our legacy systems is it still worth implementing TrakCare?
    Many organisations have diverse information ecosystems and replacing those investments may not be practical or desirable. TrakCare’s native interoperability supports both standards based messaging and custom interfaces making deep integration between TrakCare and your legacy systems possible so that streamlined workflows and single sharable patient record is still achievable.
    Our service is expanding and we need a new lab system however we don’t need an EHR. Can we just buy TrakCare Lab Enterprise?
    Yes, TrakCare Lab Enterprise can be purchased as standalone solution to serve the needs of large or decentralised referral labs as well as healthcare facility based laboratories. It can interface to any EHR but is fully integrated with TrakCare.

    What Our Customers Are Saying

    Chris Hosking, Deputy Chief Executive
    Marco Elefanti, General Manager
    John Daniels, Global Vice President
    Khalid Hanish, MD
    Mandy Skilcorn
    Dr. Jay Vasani, Consultant Physician, North Tees and Hartlepool NHS Foundation Trust

    Additional Product Information

    Aug 15, 2019
    Doctor talking to patient in office
    North Tees and Hartlepool NHS Foundation Trust, which employs over 5,600 staff and has a 570-bed capacity, was the first English NHS trust to deploy the InterSystems’ TrakCare electronic patient record, in 2015. Since then, the trust has been using TrakCare to help it achieve its digital health ambitions.
    Oct 23, 2019
    Professional Developer programmer cooperation meeting and brainstorming and programming in website working a software outsourcing and coding technology, writing codes and database
    Northern Territory
    The Northern Territory Government in Australia has selected InterSystems TrakCare to unify health and care information across the vast expanse of land and a very dispersed population.
    Oct 07, 2020
    Black businesswoman using cell phone on sofa in office
    CAMBRIDGE, Mass. and ETON, United Kingdom, October 6, 2020 — InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, today announced that UK customers of its InterSystems TrakCare® unified healthcare information system can offer their patients Health Records on iPhone. The feature brings together hospitals, clinics, and the existing Apple Health app to make it easy for patients to see their available medical data from multiple providers whenever they choose.
    Mar 03, 2019
    Doctor man using tablet computer for network research or virtual disease treatment, hands close-up. Perfect medical service in clinic. Modern medicine, medic data and healthcare concepts. Toned picture
    Bumrungrad International Hospital
    Bumrungrad International Hospital in Thailand is recognized as one of the world’s leading and most technologically advanced hospitals. Hear about its digital transformation journey, which is enabling it to innovate faster, deliver better outcomes, and enhance the patient experience.
    Jul 29, 2020
    Doctor pointing at laptop by nurse in hospital
    CAMBRIDGE, Mass., July 29, 2020 – Throughout the COVID-19 pandemic, InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, has been both implementing and enhancing its InterSystems TrakCare® unified healthcare information system to help its customers in the fight against the global pandemic. Responding quickly to customer needs InterSystems has brought new systems, equipment – and even hospitals – online.
    Mar 25, 2020
    Developing programmer Team Development Website design and coding technologies working in software company office
    RIYADH, Saudi Arabia (15 March 2020) – King Khaled Eye Specialist Hospital (KKESH) has announced that it has renewed its Stage 7 on the Healthcare Information and Management Systems Society’s (HIMSS) Electronic Medical Record Adoption Model (EMRAM).

    Take The Next Step

    We’d love to talk. Fill in some details and we’ll be in touch.
    *Required Fields
    Highlighted fields are required
    *Required Fields
    Highlighted fields are required
    ** By selecting yes, you give consent to be contacted for news, updates and other marketing purposes related to existing and future InterSystems products and events. In addition, you consent to your business contact information being entered into our CRM solution that is hosted in the United States, but maintained consistent with applicable data protection laws.