Critical care sits at the centre of some of the most complex, fast-moving and information-intensive workflows in healthcare. Clinicians need rapid access to reliable information, a clear view of changing patient status and effective coordination across specialties, departments and services.
When intensive care is supported by standalone systems, information can remain isolated from the wider patient record. This creates duplication, increases administrative effort and makes it harder for teams to work from a shared, up-to-date view of the patient.
InterSystems EHR Intensive Care changes that
As part of the InterSystems TrakCare® and InterSystems IntelliCare™ platforms, critical care information is captured once, shared in real time and available throughout the patient journey - from emergency care and theatres to wards, diagnostics, pharmacy and hospital management.
The result is stronger clinical visibility, safer handovers, better multidisciplinary working and improved operational insight across the organisation.
Download the brochure to see how InterSystems Intensive Care connects critical care to the wider hospital.
Why critical care needs to be connected
Intensive care teams face growing pressure from clinical complexity, workforce constraints, capacity challenges and increasing documentation demands. When information is fragmented across systems, these pressures become harder to manage.
Common challenges include:
Common challenges include:
- Information spread across multiple systems
- Duplicate documentation and administrative effort
- Fragmented handovers between ICU and other departments
- Limited visibility of ICU capacity and hospital-wide impact
- Growing pressure on critical care teams and resources
How TrakCare and IntelliCare Intensive Care helps
TrakCare and IntelliCare Intensive Care brings ICU information into the wider electronic patient record, helping clinical and operational teams work from the same connected view of the patient and the service.
Complete Clinical Visibility
Patient information remains connected throughout the care journey, helping clinicians access relevant information without switching systems or searching for records.
Connected Multidisciplinary Working
ICU teams, ward staff, theatre teams, pharmacists, diagnostic services and specialists work from the same shared record.
Consistent Digital Documentation
Structured workflows support safer, more standardised documentation and reduce reliance on paper processes.
Improved Operational Oversight
Real-time visibility of occupancy, patient status and activity helps organisations manage capacity more effectively.
Better Informed Decision-Making
Access to information in context supports faster, more informed clinical decisions.
Future-Ready Digital Foundations
A connected EPR provides the foundation for analytics, automation and future AI-enabled innovation.
Improving visibility of critical care flow
Critical care capacity affects the entire hospital. Delays in admission, transfer or discharge can have an impact on emergency departments, operating theatres, wards and elective activity.
Because Intensive Care is part of the wider EPR, organisations gain visibility beyond ICU itself. Clinical and operational teams can work from shared information to support better patient movement, capacity planning and service delivery.
Benefits
Because Intensive Care is part of the wider EPR, organisations gain visibility beyond ICU itself. Clinical and operational teams can work from shared information to support better patient movement, capacity planning and service delivery.
Benefits
- Improved visibility of ICU capacity
- Better coordination between departments
- Faster and more informed transfer decisions
- Reduced operational bottlenecks
- Stronger support for hospital-wide patient flow
A foundation for future innovation
Today’s critical care teams need timely access to information.
Tomorrow’s teams will need help navigating ever-growing volumes of clinical, operational and organisational data.
The connected foundation provided by TrakCare Intensive Care creates a platform for future innovation through InterSystems IntelliCare, helping organisations prepare for AI-enabled capabilities that can support information retrieval, workflow optimisation and clinical decision support.
Tomorrow’s teams will need help navigating ever-growing volumes of clinical, operational and organisational data.
The connected foundation provided by TrakCare Intensive Care creates a platform for future innovation through InterSystems IntelliCare, helping organisations prepare for AI-enabled capabilities that can support information retrieval, workflow optimisation and clinical decision support.
Benefits for Healthcare Organisations
Supporting Safer Care
- Complete visibility of patient information
- Improved handovers and continuity of care
- Reduced duplication and transcription risks
- Consistent documentation practices
Supporting Clinical Teams
- Faster access to relevant information
- Reduced administrative burden
- Improved multidisciplinary collaboration
- Better visibility of patient status
Supporting Operational Performance
- Improved capacity management
- Better understanding of patient flow
- Enhanced visibility across departments
- More informed operational decision-making
Supporting Governance
- Role-based security
- Comprehensive audit trails
- Standardised workflows
- Improved accountability and oversight
One patient. One record. One connected care journey.
Standalone critical care systems can optimise ICU workflows, but they can also limit visibility beyond the unit.
By bringing intensive care into TrakCare or IntelliCare, healthcare organisations can connect critical care to the wider patient journey, improve coordination across departments and create a stronger foundation for future digital innovation.
By bringing intensive care into TrakCare or IntelliCare, healthcare organisations can connect critical care to the wider patient journey, improve coordination across departments and create a stronger foundation for future digital innovation.
Frequently Asked Questions
Why integrate Intensive Care into the wider EPR?
Critically ill patients are rarely cared for by ICU teams alone. Connecting intensive care to the wider EPR helps emergency departments, theatres, wards, diagnostics, pharmacy and specialist teams work from a shared understanding of the patient.
How does this improve patient safety?
TrakCare Intensive Care helps reduce information gaps, supports safer handovers and gives clinicians access to relevant information without relying on separate systems, paper notes or manual communication.
How does this help with ICU capacity pressures?
By making ICU information visible within the wider TrakCare record, organisations can gain better insight into admissions, transfers, discharges and occupancy, supporting more informed operational decision-making.
Does TrakCare replace specialist critical care workflows?
No. TrakCare Intensive Care is designed to support critical care documentation, visibility and coordination within the wider EPR, while ensuring ICU information becomes part of the connected patient record.
What role could AI play in the future?
The connected foundation provided by TrakCare Intensive Care creates a platform for future innovation through InterSystems IntelliCare, including AI-enabled capabilities that can support information retrieval, workflow optimisation and clinical decision support.
