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National Rehabilitation Hospital goes live with InterSystems TrakCare

Dublin facility becomes first in Ireland to implement the hosted ground-breaking patient information system

DUBLIN, IRELAND, 1 August 2023InterSystems, an innovative data technology provider dedicated to helping customers solve the most critical data and information challenges, has announced that Dublin’s National Rehabilitation Hospital (NRH) in Dun Laoghaire has become the first healthcare provider in the Republic of Ireland to go live with the hosted unified healthcare information system, InterSystems TrakCare®. NRH is initially implementing the Patient Administration System (PAS) module within TrakCare, and will be rolling out others in due course.

Its decision to implement TrakCare follows on from the signing of a Single Party Framework agreement between InterSystems and the Health Service Executive (HSE) in 2022 for Clinical Management System (CMS) for specialised care services within the Irish Health Service.

Implementing TrakCare will allow healthcare professionals at the NRH to benefit from better access to joined-up information on the patients in their care. Improved information sharing through TrakCare will enable the hospital to make faster, more accurate clinical decisions leading to enhanced patient outcomes, while at the same time better managing care costs and quality.

Access to a comprehensive and unified patient record will bring around a host of benefits, such as the delivery of safer, more efficient, and better coordinated care. The need to repeatedly ask patients and service users for the same information will be removed as data entered once, in any part of TrakCare, will be immediately available to all authorised users. Improved efficiencies including quicker access to patient information and a reduction in duplication will release time for staff to provide patient care.

In addition to this, InterSystems will be hosting, delivering, and operating TrakCare as a Service for NRH, making NRH the first Irish customer to go live from InterSystems new private cloud locations in Dublin. This will provide NRH with a cloud service with guaranteed levels of data availability, response times, and enhanced security, all of which are essential in healthcare. It will also help to eliminate the need for the hospital to itself manage software, hardware, or the underlying infrastructure.

John Maher, Head of Information Management and Technology (IM&T) at the at National Rehabilitation Hospital, said: “We are delighted to be building our partnership with InterSystems further. The use of TrakCare will not only bring about many operational efficiencies for us but will also allow us to provide an even better level of care to our patients. We’ve really valued the support of InterSystems so far and look forward to working with the team to roll this out further.”

Chris Norton, Managing Director UK and Ireland, InterSystems said: “We are really glad we are able to support National Rehabilitation Hospital on its mission to provide high quality care and treatment of patients. NRH is going to benefit from a solution that will enable it to provide a great service to those that require specialist rehabilitation services and help improve their quality of life. This integration has been a true team effort from NRH and InterSystems, and we look forward to seeing how this relationship evolves in the future."

About the National Rehabilitation Hospital

The National Rehabilitation Hospital (NRH) provides Complex Specialist Rehabilitation services to patients who, as a result of an accident, illness or Injury, have acquired a physical or cognitive disability and require a specialist programme of rehabilitation. Backed by over 60 years’ experience, clinical expertise and a solid reputation for excellence, the NRH provides patients with every opportunity to meet their rehabilitation goals through personalised treatment plans delivered by its Consultant-led Interdisciplinary Teams. For more information, please visit

About InterSystems

Established in 1978, InterSystems is the leading provider of next-generation solutions for enterprise digital transformations in the healthcare, finance, manufacturing, and supply chain sectors. Its cloud-first data platforms solve interoperability, speed, and scalability problems for large organizations around the globe. InterSystems is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 36 offices in 25 countries worldwide. For more information, please visit

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