A reimagined EHR for care teams, administrators, and patients
InterSystems IntelliCare's built-in GenAI empowers clinicians, enhances patient experiences, elevates business operations, and minimizes resource utilization.
InterSystems IntelliCare:
A Next Generation EHR
with AI at its Center
A Next Generation EHR
with AI at its Center
With InterSystems IntelliCare:
- Patients and providers are able to interact with each other—instead of with the computer—during encounters.
- Documentation and interaction with EHR is automated by ambient audio recording.
- Clinician workload is significantly decreased, and organizations are more productive.
Reduce clinical team documentation burden
Unconstrained by the technical limitations of the past, InterSystems IntelliCare's GenAI delivers a personalized and intuitive user experience that streamlines workflows, documentation and EHR navigation. Clinicians can finish their day on time.
Elevate the provider and patient experience
InterSystems IntelliCare puts the focus back on clinical care and the patient’s health and wellness. It lets you look at your patient rather than the computer during consultations yet still delivers the capabilities you need from a comprehensive, modern EHR.
Improve operational and financial performance
InterSystems IntelliCare puts AI at the center of provider and HIM team workflows, and:
- optimizes efficiency and data capture for coding and clinical safety
- minimizes resource usage across the enterprise
- improves user and stakeholder satisfaction
InterSystems IntelliCare is built on the foundation of InterSystems TrakCare, a highly regarded international EHR, and InterSystems IRIS for Health
What makes InterSystems IntelliCare work?
InterSystems IntelliCare is much more than a traditional EHR system.
It's a fully integrated, intelligent solution that includes a comprehensive set of unified clinical, administrative, revenue cycle management, and departmental products with built-in AI functionality.
It's a fully integrated, intelligent solution that includes a comprehensive set of unified clinical, administrative, revenue cycle management, and departmental products with built-in AI functionality.
Built on InterSystems IRIS for Health
InterSystems IntelliCare is built on
InterSystems IRIS for Health, a comprehensive, cloud-first digital health platform that serves as the engine behind the world's most widely deployed healthcare technologies.
Learn more about InterSystems IRIS for Health
Learn more about InterSystems IRIS for Health
InterSystems IntelliCare Foundation
Built around an AI-enhanced core patient record, the InterSystems IntelliCare Foundation includes baseline capabilities used in every setting, including:
- AI Assistant
- Clinical Documentation & Care Planning
- Analytics
- Connectivity
- Government Standards
Departments and Settings
InterSystems IntelliCare's comprehensive healthcare management capabilities support the care settings and departments relevant to your organization, such as:
- Critical Care/High Acuity
- In/Outpatient
- Maternity
- Medical Imaging
- Medical Records Management
- Medication Management
- Mental Health Administration
- Oncology
- Operating Theater
- Pharmacy Coding
- Pharmacy Stock
Other Available Options
InterSystems IntelliCare Revenue Cycle Management
Unified end-to-end healthcare business performance solution with tools like AI-assisted coding to:
InterSystems Personal Community
Digital front door platform including configurable portal solution for personalized communications and healthcare journeys, that meet your patient engagement goals
TrakCare Lab Enterprise
Browser-based, modern enterprise laboratory and business management system
Unified end-to-end healthcare business performance solution with tools like AI-assisted coding to:
- streamline billing, payer and revenue processes
- increase department efficiency
- reduce errors, and
- optimize financial returns
InterSystems Personal Community
Digital front door platform including configurable portal solution for personalized communications and healthcare journeys, that meet your patient engagement goals
TrakCare Lab Enterprise
Browser-based, modern enterprise laboratory and business management system
Advanced AI
InterSystems IntelliCare workflows incorporate native GenAI capabilities throughout.
- Multi-lingual
- Mobile app for ambient listening and media capture
- AI-enabled coding
- Actions and documentation for streamlined clinician follow-up
How It's Built
Built on InterSystems IRIS for Health
InterSystems IntelliCare is built on
InterSystems IRIS for Health, a comprehensive, cloud-first digital health platform that serves as the engine behind the world's most widely deployed healthcare technologies.
Learn More About InterSystems IRIS for Health
Learn More About InterSystems IRIS for Health
InterSystems IntelliCare Foundation
Built around an AI-enhanced core patient record, the InterSystems IntelliCare Foundation includes baseline capabilities used in every setting, including:
- AI Assistant
- Clinical Documentation & Care Planning
- Analytics
- Connectivity
- Government Standards
Departments and Settings
InterSystems IntelliCare's comprehensive healthcare management capabilities support the care settings and departments relevant to your organization, such as:
- Critical Care/High Acuity
- In/Outpatient
- Maternity
- Medical Imaging
- Medical Records Management
- Medication Management
- Mental Health Administration
- Oncology
- Operating Theater
- Pharmacy Coding
- Pharmacy Stock
Other Available Options
InterSystems IntelliCare Revenue Cycle Management
Unified end-to-end healthcare business performance solution with tools like AI-assisted coding to:
InterSystems Personal Community
Digital front door platform including configurable portal solution for personalized communications and healthcare journeys, that meet your patient engagement goals
TrakCare Lab Enterprise
Browser-based, modern enterprise laboratory and business management system
Unified end-to-end healthcare business performance solution with tools like AI-assisted coding to:
- streamline billing, payer and revenue processes
- increase department efficiency
- reduce errors, and
- optimize financial returns
InterSystems Personal Community
Digital front door platform including configurable portal solution for personalized communications and healthcare journeys, that meet your patient engagement goals
TrakCare Lab Enterprise
Browser-based, modern enterprise laboratory and business management system
Advanced AI
InterSystems IntelliCare workflows incorporate native GenAI capabilities throughout.
- Multi-lingual
- Mobile app for ambient listening and media capture
- AI-enabled coding
- Actions and documentation for streamlined clinician follow-up
The InterSystems Difference
AI Native
InterSystems IntelliCare’s built-in AI services reduce administrative burden and the need for 3rd party agreements.
Easy to Learn, Easy to Use
Proactive guidance, predictive modeling, and personalized workflows simplify the user experience.
Built on a modern healthcare informatics platform
InterSystems IntelliCare is a unified system with products that seamlessly share a single user interface, a single code base and a single high-performance data platform to store and share all patient records.
Inherent Interoperability
InterSystems IntelliCare's native and open interoperability capabilities, healthcare standard fluency, and flexibility allow organizations to adapt, innovate and scale as new systems and partners are introduced.
Managed, Regional Deployment
Managed Services and multiple cloud-based deployment options cater to needs of any enterprise. Expert global teams support local editions, language, and regional requirements for rapid time to value.
Powering the world's healthcare
InterSystems is the engine behind the world's most widely deployed healthcare technologies.
InterSystems EHR Numbers to Know
We incorporate global best practices into our EHRs and deliver them pre-configured to meet local market requirements. This reduces complexity and risk so you can focus on what matters most–excellent patient care.
100M+
Serving a patient population of 100M+
29 / 5
Deployed in 29 countries across 5 continents
600+
Used in more than 600 hospitals
“With its advanced AI functionality and decades of proven reliability, InterSystems IntelliCare was the obvious choice to provide our hospitals with the most advanced solution available.”
Jusup Halimi, President Director of EMC Healthcare
Frequently Asked Questions
In what countries is InterSystems IntelliCare available?
InterSystems IntelliCare is currently available in Australia, Chile, Indonesia, Kingdom of Saudia Arabia, New Zealand, Thailand, and the United Arab Emirates. Global availability is pending.
What is InterSystems general position regarding the use of artificial intelligence?
InterSystems has developed a set of principles to guide incorporation of artificial intelligence into our products, in order to drive innovation with AI systems and illuminate its purpose as an advisor, an assistant, and an enabler. To learn more, visit our
AI Ethics policy.
What is InterSystems position regarding the use of artificial intelligence in healthcare?
InterSystems has developed a set of principles to guide incorporation of artificial intelligence into our products, in order to drive innovation with AI systems and illuminate its purpose as an advisor, an assistant, and an enabler. To learn more, visit our
AI Ethics policy.
Does InterSystems IntelliCare include Revenue Cycle Management functionality?
Yes, the InterSystems IntelliCare
Revenue Cycle Management product optimizes operations and financial performance across the patient journey – from registration to reimbursement. The built-in AI-assisted coding automatically drafts diagnosis and procedure codes for review by physicians and HIM professionals.
Is InterSystems TrakCare still available?
Yes, TrakCare is still available to current customers and in countries where InterSystems IntelliCare is not yet available.
If my organization uses TrakCare now, how can we get the benefits of InterSystems IntelliCare?
Please work with local InterSystems account teams to discuss licensing options available to you.
Does InterSystems IntelliCare work with third-party vendors?
Yes, you can easily extend InterSystems IntelliCare and TrakCare via partner and InterSystems solutions to address specific needs in your organization. For example: enhance clinical decision support with Wolters Kluwer’s UpToDate, or improve security, clinician productivity, and job satisfaction with Imprivata Confirm ID.
Visit the InterSystems Partner Portal to learn more.
Visit the InterSystems Partner Portal to learn more.
Related Resources
Aug 26, 2025
Asian Hospital & Healthcare Management
Dr. Emeline Ramos, Physician Executive at InterSystems, and Dr. Bella Desra Andae, Unit Head Medical Informatics at EMC Healthcare, who led a pilot of the new AI-powered InterSystems IntelliCare™ EMR system at the EMC Group of hospitals in Indonesia.
Jul 23, 2025
Frost & Sullivan
With its strong overall performance, InterSystems earns Frost & Sullivan’s 2025 Middle East Enabling Technology Leadership Recognition in the EHR of the future industry.
Apr 09, 2025
IDC Market Note
Download the IDC Market Note
Mar 05, 2025
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Dec 14, 2023
IDC MarketScape
InterSystems is positioned in the Leaders category in the IDC MarketScape for Europe Electronic Healthcare Record 2023-2024.
Jan 15, 2025
IDC MarketScape
InterSystems is positioned in the Leaders category in the IDC MarketScape for Asia/Pacific Electronic Health Record 2024 Vendor Assessment
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RIYADH, Saudi Arabia (15 March 2020) – King Khaled Eye Specialist Hospital (KKESH) has announced that it has renewed its Stage 7 on the Healthcare Information and Management Systems Society’s (HIMSS) Electronic Medical Record Adoption Model (EMRAM).
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Next-Generation, AI-Powered, Electronic Health Record System
Streamline workflows, transform user experiences, and boost productivity with InterSystems IntelliCare™ - a unified, intelligent healthcare information system connects care teams across the healthcare ecosystem, making it easy to share information across facilities and organisations, improving safety, compliance, and patient satisfaction. Much more than just an Electronic Health Record (EHR) system, the fully integrated, intelligent solution includes a comprehensive set of unified clinical, administrative, revenue cycle management, and departmental products with built-in AI functionality.
May 09, 2025
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Dr. Alfredo Almerares, clinical executive manager at InterSystems, says the company's generative AI tools that summarize patient visits are helping Latin American clinicians to relieve burnout and build patient relationships.
Any AI Tool or AI functionality provided by InterSystems® is subject to regulatory and clinical safety requirements and is not made fully available to all global markets. Please consult our AI Ethics webpage for more information on InterSystems approach to Responsible AI and your InterSystems representative for any specific details on jurisdictional availability.
Product pending EU & UK Medical Device CE marking. Not approved for sale or clinical use in EU/ UKI. Any demonstrations, discussions or descriptions are for informational purposes only. No claims of safety or efficacy are made. Availability or use subject to regulatory approval (expected May 2026). Any AI features provided by InterSystems® are also subject to applicable AI regulatory requirements and may not be available in all global markets. Please consult your InterSystems representative for any specific details on jurisdictional availability.
InterSystems Corporation: One Congress Street, Boston, MA 02114-2010, USA. SRN: DE-AR-000005430