Skip to content
Search to learn about InterSystems products and solutions, career opportunities, and more. Results include content from our developer community, product documentation and education websites in addition to InterSystems.com.
Business team collaborates on a financial report on a Microsoft Surface Pro
Business 360 for Financial Services Firms
An accurate and current 360-degree view of the customer is essential for financial organizations to compete and win.

Overview of Business 360

Financial services organizations have long recognized that maintaining a complete, accurate, and current view of their distributed enterprise data can transform the way business units within the organization collaborate, compete, serve clients, and make decisions. Becoming a data-led organization, however, is often far more complicated than business leaders expect, and delivering the right data to support critical business needs is becoming increasingly challenging.

InterSystems® makes the shift to a digital, data-driven approach possible by enabling business leaders and their teams to take full advantage of a 360-degree view of enterprise data, delivering a wide range of benefits, including:

  • improved decision support
  • better compliance
  • stronger risk management
  • increased revenue generation
  • enhanced operational resilience
  • accelerated innovation

The Challenge

Financial services organizations are struggling to obtain a complete, accurate, and current view of the data they need to run their businesses. More data is being generated than ever before as a greater number of products, services, and business processes are delivered digitally on a global scale.

Siloed systems across multiple departments often lead to data that is inconsistent, disparate, and difficult to interpret. These issues are being compounded as organizations continue to add more applications and data sources, and as demand from users to support new use cases grows.

Many organizations have amassed overly complex data infrastructures that rely on a disjointed set of technologies for data management, semantic layers, data pipelines, data integration, and analytics, making it difficult to obtain information and insights in a timely manner and in a way that is easy to interpret and share.

All of this is making it challenging for organizations to adapt to changing market conditions, capitalize on crucial business opportunities, comply with changing industry regulations, and gain an accurate understanding of risk and decisions related to financial data.

The Solution

InterSystems Business 360 for Financial Services Firms
 

InterSystems Business 360 provides financial services firms of all sizes with a better, faster, and easier way to unlock information from disparate data silos, drive collaboration, and provide line-of-business managers with access to better insights from across the organization.

The solution uses a new, innovative architectural approach, the smart data fabric, which provides an overarching and nondisruptive layer that connects and accesses information from source systems on demand. The solution is ideal for complex data environments and eliminates delays which lead to errors, missed opportunities, and decisions based on stale or incomplete data.

The solution accesses and harmonizes data from existing systems and silos inside and outside the organization on demand, ensuring that the information is both current and accurate.

It incorporates real-time event and transactional data along with historical data; provides business users with self-service analytics capabilities, enabling business leaders to make “in the moment” decisions; and addresses limitations of previous approaches, such as data lakes, data warehouses, static reports, and dashboards.

InterSystems Business 360 provides line-of-business users and data stewards with access to data required for analytics and insights by focusing on data across domains and functions in an enterprise. This makes it a truly comprehensive tool for 360-degree views of multiple areas, including trading activity, customers, regions, risk, capital, and assets under management.

In contrast with static dashboards, self-service analytics capabilities enable business users to freely explore the data, ask ad hoc questions, and drill down via additional queries based on initial findings. Firms can choose to incorporate advanced analytics and machine learning into interactive dashboards and reporting screens to gain further insights.

Key Benefits of Business 360 for Financial Services Firms

Informed Decisioning That Leverages Live Data
Incorporates real-time transactional data and eliminates delays in accessing data stored in production applications and data silos, enabling business leaders to make decisions based on accurate and current data, not data that is weeks old, eliminating errors and missed business opportunities.
Business User Self-Service
Compared with just static dashboards, provides dynamic self-service data exploration capabilities that enable business users to explore the data, ask ad hoc questions, and drill down via additional queries based on initial findings in an interactive and iterative manner, minimizing the reliance on IT.
More Diverse Data, for Better Insights
Incorporates more data from more sources, providing a more complete and comprehensive view of the business and more insightful analytics.
Advanced Analytics, Including Machine Learning
Enables advanced analytics, including machine learning, business intelligence, natural language processing, business rules, and predictive models, to be incorporated into real-time processes flows, dashboards, and reporting, providing the business with better insights to guide decision-making to understand what happened, why it happened, and what is likely to happen.

InterSystems IRIS® is the next-generation data management software powering our Business 360 solution for a wide range of financial services customers

Related Use Cases

Feb 19, 2022
Happy young man and woman sitting on a couch looking at their finances on a laptop and paper
Use Case
An accurate and current 360-degree view of the customer is essential for financial organizations to compete and win.
Feb 18, 2022
Business colleagues in discussion on office stairs
Use Case
InterSystems Institutional Client 360 provides the critical insights required to retain, support, and grow your institutional client base
Feb 18, 2022
Man sitting at a desk with his hands on his head laughing at his laptop
Use Case
InterSystems provides a real-time, bidirectional gateway between cloud-based fintech applications and customers’ applications and data assets

Take The Next Step

We’d love to talk. Fill in some details and we’ll be in touch.
*Required Fields
Highlighted fields are required
*Required Fields
Highlighted fields are required
** By selecting yes, you give consent to be contacted for news, updates and other marketing purposes related to existing and future InterSystems products and events. In addition, you consent to your business contact information being entered into our CRM solution that is hosted in the United States, but maintained consistent with applicable data protection laws.