
TrakCare: An EHR built for evolving healthcare
With InterSystems TrakCare, you're already ready for a rapidly changing healthcare environment with a powerful, flexible and comprehensive EHR.
Recognized for Excellence Worldwide
Jan 15, 2025
IDC MarketScape
InterSystems is positioned in the Leaders category in the IDC MarketScape for Asia/Pacific Electronic Health Record 2024 Vendor Assessment
Mar 03, 2025
Top ranking for HealthShare Unified Care Record and TrakCare EHR in the 2025 Best in KLAS Awards - Global Software Report
Dec 14, 2023
IDC MarketScape
InterSystems is positioned in the Leaders category in the IDC MarketScape for Europe Electronic Healthcare Record 2023-2024.
TrakCare Assistant
InterSystems TrakCare Assistant transforms clinician experience with new, search-based functionality for surfacing relevant patient data and taking action in the EMR.
Built to Keep You Connected and Your Data Flowing with World Class Interoperability
Built to Keep You Connected and Your Data Flowing with World Class Interoperability
TrakCare delivers the rock-solid performance required for sharing health information within—and between—facilities and organizations. It supports all leading health information interoperability standards and profiles including HL7® FHIR®, and SMART on FHIR. And as a truly open EHR, all TrakCare data is available via API.
Built to Enable Innovation and Responsiveness
TrakCare APIs and connectivity options give you the freedom to innovate using data from TrakCare’s unified patient record and other sources. This allows you to choose the partners you work with and lets you easily share data with the larger health ecosystem.

Telehealth and Virtual Care Flexibility
TrakCare can seamlessly integrate with your video conferencing tool of choice (e.g., Microsoft Teams, Google Meet, Attend Anywhere) to facilitate patient and provider convenience and make it easier to implement an effective “digital front door” patient engagement strategy.
InterSystems EHR Numbers to Know
We incorporate global best practices into our EHRs and deliver them pre-configured to meet local market requirements. This reduces complexity and risk so you can focus on what matters most–excellent patient care.
400M+
400M+ patient records managed
29 / 5
Deployed in 29 countries across 5 continents
500+
Used in more than 500 hospitals
More Reasons to Choose TrakCare
Proven
Deployed in 29 countries in national, regional, and single facility organizations. Recognized by leading analyst firms.
A Faster Path to Innovation
Start with TrakCare’s healthy data for easy sharing and reduced complexity. Access the data as HL7 FHIR through our innovation toolkit.
Always Ready, Always Up to Date
Fully web-based and mobile first. TrakCare is available whenever, wherever, and however it’s needed.
Built on a modern healthcare informatics platform
TrakCare is a unified system with products that seamlessly share a single user interface, a single code base and a single high-performance data platform to store and share all patient records.
Inherent Interoperability
TrakCare's native and open interoperability capabilities, healthcare standard fluency, and flexibility allow organizations to adapt, innovate, and scale as new systems and partners are introduced.
Industry-Leading Support
We're focused on making our customers successful and ready for any challenge, which is demonstrated by some of the highest customer satisfaction ratings in the industry.
Frequently Asked Questions
Where is TrakCare available?
TrakCare is available outside of the United States.
Can my organization access and use data in TrakCare without having to rely on services from InterSystems?
Yes, TrakCare makes the data you collect readily available to care for patients and operate efficiently. In fact, TrakCare makes it possible to access, share and use data easily.
Does InterSystems TrakCare include AI?
No, but the
InterSystems IntelliCare EHR has GenAI built-in, providing numerous AI workflows for clinicians and coders, and an AI-enhanced patient record at the core of the product.
Due to the regulatory environment, InterSystems IntelliCare may not yet be available in all countries, however TrakCare offers a straightforward path to IntelliCare once timing is right.
Due to the regulatory environment, InterSystems IntelliCare may not yet be available in all countries, however TrakCare offers a straightforward path to IntelliCare once timing is right.
Does InterSystems offer a Revenue Cycle Management (RCM) product?
Yes, InterSystems RCM optimizes and unifies operations and financial performance across the patient journey – from registration through reimbursement.
The InterSystems RCM solution replaces traditional siloed healthcare accounting systems and practices, providing a single source of truth for all data and a consistent user experience for all workflows. RCM works with both TrakCare and IntelliCare, and other third-party applications, when needed.
The InterSystems RCM solution replaces traditional siloed healthcare accounting systems and practices, providing a single source of truth for all data and a consistent user experience for all workflows. RCM works with both TrakCare and IntelliCare, and other third-party applications, when needed.
How can TrakCare customers facilitate patient engagement?
InterSystems Personal Community delivers broad functionality with features to create a digital front door that supports your organization’s patient engagement strategies.
Traditional EHRs rely on menu and clicks that can be frustrating for users. How is TrakCare different?
InterSystems TrakCare natively includes
TrakCare Assistant, which reimagines clinician workflow – by reducing clicks, improving navigation and user satisfaction. TrakCare Assistant provides personalized and text-based interactions and search that reduce manual interactions with the EHR.
How does TrakCare use InterSystems IRIS for Health?
TrakCare is built on the foundation of
InterSystems IRIS for Health™, a comprehensive, cloud-first digital health data platform that provides a single patient-centric record and data source for unifying patient information, as well as for sharing with 3rd-party systems when needed.
Organizations that want to build applications and innovate beyond TrakCare may extend their InterSystems IRIS for Health license.
Organizations that want to build applications and innovate beyond TrakCare may extend their InterSystems IRIS for Health license.
What Our Customers Are Saying
“TrakCare has given our clinicians a streamlined and flexible process for managing all aspects of patient consultations in our busy outpatient departments. It saves us time, ensures we meet stringent local requirements for clinical documentation, and importantly allows our patients to leave appointments with a complete record of everything that transpired and was decided during their visit. It all amounts to better patient care and a better experience for our staff.”
Giovanni Arcuri, Chief Technology Officer
(UOC Tecnologie Sanitarie)
(UOC Tecnologie Sanitarie)
“Maintaining HIMSS EMRAM Stage 7 proves that KKESH has become one of the pioneering hospitals for the use of advanced IT in the healthcare field, which reflects the vision and commitment of the hospital management to adopt the latest technology to provide world-class healthcare to the patients in the Kingdom. Achieving and renewing HIMSS Stage 7 places KKESH among the elite hospitals that have successfully deployed this advanced level of health informatics.”
Eman AlRajeabh
Health Information System Manager
King Khaled Eye Specialist Hospital
Health Information System Manager
King Khaled Eye Specialist Hospital
“Since TrakCare has been introduced we have been able to see the whole hospital at a glance. And, before electronic prescribing and administration there were lots of problems getting hold of needed data.”
Mandy Skilcorn, Ward Matron
North Tees and Hartlepool NHS Foundation Trust
North Tees and Hartlepool NHS Foundation Trust
“TrakCare is beneficial to patients because I don’t get distracted and can concentrate on them. I can finish documentation of the whole anesthetic record in 2-3 minutes. This has given me more time and the ability to provide a high quality of care to my patients.”
Khalid Hanish, MD
Mediclinic Middle East
Mediclinic Middle East
“TrakCare provides Gemelli with a state-of-the-art solution for managing the complex clinical and administrative processes that are typical of a big organization such as the Policlinico.”
Marco Elefanti, General Manager
“You can contact a doctor directly from the ward wherever they may be. They can use TrakCare to review records and check medications. It’s a significant benefit clinically.”
Dr. Jay Vasani, Consultant Physician
North Tees and Hartlepool NHS Foundation Trust
North Tees and Hartlepool NHS Foundation Trust
“We are excited to collaborate with InterSystems and T-Systems to improve the quality of our services and reduce wait times. TrakCare is a globally proven EMR that supports seamless data flow to deliver the highest standards of care and enable data-driven innovation. This demonstrates our commitment to innovation and digitalization for a high-quality patient experience.”
Dr. Dewi Fankhuningdyah Fitriana, MPH
Main Director of PT Pertamedika Bali Hospital
Main Director of PT Pertamedika Bali Hospital
"We've streamlined data entry into TrakCare and will leverage it fully, avoiding unnecessary add-ons. We're looking forward to expanding closed-loop medication management, which we've successfully piloted, as well as diving into data analytics. We're also integrating mobile devices, allowing for even greater accessibility for our doctors."
[100% paperless]
[100% paperless]
Dr. Apichai Chaiyaroj, Assistant Hospital Director
BNH Hospital
BNH Hospital
"We were able to easily implement our project because TrakCare already had customizable modules and a library of validated tools.
TrakCare supports the multidisciplinary team by integrating various resources within a single system. It facilitates clinical observations, nursing assessments, and allied health assessments throughout a patient's hospital stay and discharge into the community.”
TrakCare supports the multidisciplinary team by integrating various resources within a single system. It facilitates clinical observations, nursing assessments, and allied health assessments throughout a patient's hospital stay and discharge into the community.”
Elena Gibaviciene, Clinical applications Specialist, RN
Mercy Hospital Dunedin
Mercy Hospital Dunedin