Jakarta, April 9, 2025 – In a significant move for the healthcare sector in Indonesia, InterSystems, a provider of innovative data technology committed to helping customers tackle critical challenges related to scalability, interoperability, and speed, has announced a strategic partnership with ICS Compute, an IT consulting and services company providing Cloud, GenAI, and Cybersecurity solutions in Indonesia.This collaboration aims to address the crucial interoperability challenges of health data that are essential for improving patient care quality and operational efficiency with InterSystems IRIS for Health™ platform and InterSystems Supply Chain Orchestrator. This collaboration marks a significant step in accelerating the digital transformation of healthcare services in Indonesia, focusing on the development of a more comprehensive health ecosystem.
Digital transformation in the healthcare sector demands the ability of data from various systems to interconnect and be utilized collaboratively through data interoperability. Unfortunately, studies indicate that 74% of healthcare organizations in Indonesia still struggle with data interoperability, particularly given the geographical challenges and uneven distribution of healthcare facilities. Although Minister of Health Regulation No. 24 of 2022 has emphasized the importance of interoperability, gaps in the ability to share and effectively utilize data remain evident.
To address this, ICS Computewill provide data interoperabilitysolutions tailored to Indonesia's needs, including Clinical Data Repository, fast on boarding toSATUSEHAT and Analytics/BI dashboards with standardized FHIR(Fast Healthcare Interoperability Resources) data for healthcare providers andreal-time data/order tracking, optimized fulfilment for pharmaceutical organizations, based on InterSystems IRIS for Health™ platform and InterSystems Supply Chain Orchestrator, to enhance actionable Insight to improve whole health ecosystem efficiency and customed care based on whole patient data view.
Digital transformation also requires human resource readiness. Therefore, ICS Compute and InterSystems will provide training and technical support on IRIS for Health to healthcare professionals and IT experts to optimally leverage digital technology in healthcare services.
As the foundation of an integrated health system, ICS Compute and InterSystems will promote the adoption of data interoperability standards, such as HL7® FHIR®, to facilitate data exchange, avoid data silos, and support better data-driven decision-making.
“This collaboration demonstrates the commitment of ICS Compute and InterSystems to be strategic partners for the government and healthcare organizations in realizing digital health transformation in Indonesia. By combining the expertise and resources of both companies, we hope to create innovations and solutions that can enhance the quality of healthcare services for all Indonesians,” concluded Budhi Wibawa, CEO and Founder of ICS Compute.
Addressing Healthcare Challenges in Indonesia
Electronic Medical Record Systems (SimRS) have become the backbone of modern healthcare services. However, the ability of SimRS to share information effectively is often hindered by data interoperability challenges. Isolated data within different systems obstructs collaboration within one hospital group and across the health and care ecosystem, including hospitals, clinics, pharmacies, Insurance companies, medical device companies and Laboratories etc., complicates comprehensive data analysis, and ultimately can affect the quality of patient care.
Data interoperability refers to the connection between various systems and applications to communicate and exchange data seamlessly and securely. Imagine information systems in hospitals, clinics, laboratories, and pharmacies as separate islands. Data interoperability acts as a bridge connecting these islands, allowing patient data to flow easily and securely between them.
Data interoperability is crucial because isolated data can hinder the efficiency and quality of healthcare services. With interoperability, doctors and healthcare professionals can access complete patient medical records for more accurate decision-making, enhance efficiency by eliminating data duplication, and enable comprehensive data analysis to support strategic decisions. With interoperability, pharmacies can take deep dive into clinical research and monitor the whole supply chain procedure for quicker and correct delivery to the patient side. Furthermore, interoperability fosters innovation in healthcare, such as the development of mobile applications, chronic disease management, telemedicine, and remote patient monitoring systems, which can improve access and quality of services, particularly in remote areas.
IRIS for Health: A Comprehensive Data Platform for Interoperability
To address these challenges, a comprehensive data platform is essential. IRIS for Health™ is a revolutionary platform that facilitates seamless data sharing and integration, playing a vital role in driving digital transformation in the global healthcare sector. Additionally, InterSystems has introduced an extension to the IRIS for Health platform in 2023, with FHIR repository provided by IRIS could enable Indonesian health organizations to connect with SATUSEHAT, BPJS and other healthcare systems, whether you are a hospital, clinic, pharmacy, laboratory or blood bank, to create a more connected healthcare ecosystem. To accelerate IRIS for Health adoption in Indonesia, InterSystems has partnered with ICS Compute starting from 2025, which serves as an enabler, facilitating implementation and adding value for healthcare organizations.
“The IRIS for Health platform will empower Indonesian healthcare providers and pharmacies to unlock real-time insights, enhance clinical decision-making, and drive operational efficiency by integrating medical devices, Electronic Medical Records (EMR), and advanced AI analytics,” stated Budhi Wibawa, CEO and Founder of ICS Compute.
Luciano Brustia, Regional Managing Director for Asia Pacific at InterSystems, expressed his enthusiasm about the partnership: “This collaboration is a crucial step in our mission to enhance healthcare delivery in Indonesia. By combining our strengths with ICS Compute, we aim to create a more connected healthcare ecosystem that benefits both patients and providers.”
He further explained that, with the extension of InterSystems IRIS for Health serves in Indonesia's healthcare sector, healthcare providers could comply with requirements of insurance companies requesting similar APIs, and also compare internal data with large databases in SATUSEHAT and analyze it and improve patient outcomes (e.g., in research and diseases), and reduce costs by improving efficiencies.
InterSystems IRIS for Health can enhance the efficiency and quality of healthcare services through superior data interoperability. With support for standards such as HL7 V2, HL7 FHIR, CDA, DICOM, and IHE, this platform enables cross-system data integration, such as SimRS, laboratories, and radiology, eliminating information silos and providing a holistic view of patients.
IRIS for Health provides an integrated platform for large-scale data management and analysis, empowering patients with secure access to their health data and minimizing human error through data process automation. Additionally, advanced analytics features and AI/machine learning support enable healthcare organizations to leverage data for innovations such as personalized medicine and disease risk prediction.
Furthermore, InterSystems Supply Chain Orchestrator provides a connective tissue to integrate disparate data sources, sense disruptions, and provide actionable, predictive, and prescriptive insights in real-time to support various applications and scenarios. It is ideal for systems integrators and application software developers to deliver highly customized intelligent, connected supply chain applications to meet the varied needs of their customers.
“With InterSystems Supply Chain Orchestrator, health organizations can gain end-to-end data visibility and respond more quickly to the needs of the whole care journey across systems.” Luciano emphasised.
Moreover, Data security is a top priority during data interoperability, the both products are equipped with comprehensive security features such as multi-factor authentication, role-based access control, data encryption, audit trails, and compliance with Indonesian regulations, ensuring optimal data protection.
Throughend-to-end services, from data integration and dashboard development to ongoing support, ICS Compute ensures the smooth adoption of IRIS for Health and Supply Chain Orchestrator. This enables organizations to quickly experience the benefits of data interoperability to enhance healthcare services. With a systematic and a team of certified experts, the partnership between InterSystems and ICS compute will provide a solid foundation to address the complex challenges of health data management, support digital transformation, and drive innovation, ultimately shaping The Future of Healthcare in Indonesia
The Future of Healthcare in Indonesia
As the partnership progresses, both InterSystems and ICS Compute are optimistic about the future of healthcare in Indonesia. They envision a healthcare ecosystem where data flows seamlessly across IT systems and organizations, enabling a holistic view of patient care. This vision aligns with global trends in the healthcare ecosystem, where data-driven decision-making is becoming increasingly important.
By addressing the challenges of data sharing and integration, this collaboration has the potential to transform the healthcare landscape, ultimately leading to better patient care and operational efficiency.
About ICS Compute
We provide Implementation, Managed Services, and Consulting for multinational and local companies, as well as startups. We offer the most effective and cost-efficient solutions for all our clients. Our team of experts possesses a wide range of skills and specializations to address the most complex cloud challenges. We help companies reshape how they operate, maximize the strategic benefits of the cloud, and drive long-term business value. Visit the website
www.icscompute.com to learn more about ICS Compute solutions and services.