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OnTrak News Flash No.6

November 6, 2020

From the Desk of Dimitri Fane

Welcome to the 6th issue of the InterSystems OnTrak News Flash. We started these newsletters in April as part of our overall response to COVID-19. There was an urgent need to share information about new functionality related to COVID-19, and we also recognized that our position working with roughly 30 countries across the globe gave us a unique perspective on healthcare amid a global pandemic. We resolved to take advantage of this perspective by sharing information and stories from some regions to benefit others. We hope you’ve found these communications helpful, and we especially hope that the product functionality we’ve delivered has helped your organization in responding to these unprecedented times.

While we were doing all of this, something interesting happened. Without necessarily meaning to, we got into the habit of communicating frequently and found that we have a lot to share beyond the strict focus on COVID-19. The pace of our work directly driven by COVID-19 has stabilized. At the same time, we’ve moved into a continuous release process, whereby we’re able to offer new functionality as soon as it’s ready, in both the T2019 and T2020 releases. This means more functionality available to you in your production release, without having to wait for a major platform upgrade. It also means there will be a lot more to talk about on a regular basis in terms of new product functionality.

So, with this in mind, we’re pleased to announce that we will broaden the scope of these newsletters beyond the strict focus on COVID-19 to include regular updates about new features that will interest you, new stories about customer successes, and messages from partners that  may aid our customers. We aim to release a newsletter every two or three months.

Some of you may have read in the press about Apple’s announcement recently that they have made iPhone health record download available in the UK, joining the US and Canada as regions where this is available. We have been working behind the scenes with Apple and with a select few clients in the UK for some time now and I’m excited that we can now share this news with you. Using TrakCare and InterSystems IRIS FHIR platform and Apple Health’s capabilities we can now support direct patient access to their data, securely and privately, at scale in the UK. You can read more about this below.

Finally, many of you are aware that each year InterSystems hosts a Global Summit in the U.S. This is a large event where we have a chance to get together with our clients, share updates and announcements, and host focus sessions to dive deeper into specific topics. Given that Global Summit is virtual this year, we’re including a full stream of TrakCare content. The event content is available online and free of charge. No cost—and no jet lag! We hope that this will allow many more TrakCare  clients to attend than in previous years. You’re invited to access content here: https://www.intersystems.com/virtual-summit-2020/. We look forward to having you as our guest.

In This Newsletter:

Sumber Daya Terkait

09 August, 2025
EMC Healthcare
Mr Jusup Halimi, CEO, and Dr Bella Desra Andae, Medical Informatics Specialist, at EMC Healthcare describe their EHR journey with InterSystems – implementing a unified EHR across eight hospitals in 18 months to moving to an AI-powered EHR system.
06 August, 2025
HIMSS Market Insights Infographic
One Patient, One Record Healthcare organizations rely on a wide range of systems to deliver care — from EHRs and pharmacy software to scheduling tools and billing platforms. But when each system stores patient data separately, inconsistencies, duplicate records and identity challenges can disrupt care and limit AI implementation, workflow optimization and data exchange. Recent HIMSS Market Insights research confirms that healthcare leaders recognize the strategic importance of accurate patient identity data, yet persistent issues continue to undermine progress.
26 July, 2025
KLAS Research - Healthcare IT Insights
Successful HIE Deployments Outside the US
23 July, 2025
Frost & Sullivan
With its strong overall performance, InterSystems earns Frost & Sullivan’s 2025 Middle East Enabling Technology Leadership Recognition in the EHR of the future industry.
23 July, 2025
IDC Market Perspective
In this IDC Market Perspective report, IDC emphasizes that AI is no longer an optional feature but a foundational component of healthcare technology, deeply embedded in InterSystems products and strategy.
03 July, 2025
Healthcare Supply Chain
Supply chain visibility is crucial for improved patient care and purchasing decisions. InterSystems Supply Chain Orchestrator provides an AI-enabled supply chain decision intelligence platform to predict disruptions before they occur and optimally handle them when they do. It empowers you to improve patient care with an optimized end-to-end healthcare supply chain.
28 June, 2025
UC Christus, Chile
Dr. Sabastian Valderrama, Medical Director for Innovation and Expansion at UC Christus, Chile describes the clinician experience and reduced clinical burden with InterSystems IntelliCare.
28 June, 2025
Mediclinic Middle East
Augustine Amusu, Chief Information Officer, Mediclinic Middle East, United Arab Emirates discusses the promise of generative and ambient AI, and the benefit to for strengthened clinician and patient relationship.
14 June, 2025
InterSystems IRIS for Health™ as an Independent Data Repository
A clinical data repository (CDR) enables the processing of healthcare data outside of the electronic medical record (EMR) system. Download the white paper to learn more.
29 May, 2025
HIMSS Market Insights Study
A recent HIMSS Market Insights study reveals that healthcare leaders understand the strategic need for patient identity matching, but struggles remain, particularly with data interoperability, duplicate records and inconsistent or missing data. They acknowledge that challenges must be overcome if they are to accomplish broader initiatives, especially around artificial intelligence (AI) implementation, workflow optimization and data exchange.

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