Skip to content
Telusuri untuk mempelajari tentang produk dan solusi InterSystems, peluang karier, dan banyak lagi.

Advisory: Users Unable to Log in After Upgrade Due to Missing Index

This problem affects the following products:

  • HealthShare Unified Care Record:  2021.2, 2022.1, 2022.2, 2023.1

In version 2021.2 of Unified Care Record, a new property was added to the user/clinician registry. After upgrading to an affected version, users may be unable to log into the system post-upgrade due to a missing index on the new property. A manual re-indexing step was added to the upgrade instructions for those versions after-the-fact.

The defect has been corrected in version 2023.2, and the relevant indices are now automatically rebuilt as part of the upgrade process.

For customers upgrading to an affected version of HealthShare, the workaround is to manually rebuild the indices after the Registry upgrade is complete by running the following command in terminal in the Registry namespace:

set status=##class(HS.Registry.Person.UserLoginID).%BuildIndices()

write status

There is no ad hoc patch associated with this advisory.

If you have any questions regarding this issue, please contact InterSystems Worldwide Response Center (WRC) for assistance and reference HSIEO-6028.

RELATED TOPICS

Latest Alerts & Advisories

03 September, 2025
Risk Category & Score Explicit Requirements DP-442440 InterSystems IRIS ® data platform 2025.1.1.308.0 InterSystems IRIS for Health HealthShare® Health Connect Operational:
24 Juli, 2025
InterSystems IRIS 2025.2 introduces the IRISSECURITY database, the new home for security data. Unlike IRISSYS, the previous home for security data, IRISSECURITY can be encrypted, which secures your sensitive data at rest. In a future version, IRISSECURITY will be mirrorable.
24 Juli, 2025
InterSystems is pleased to announce the General Availability (GA) of the 2025.2 release of InterSystems IRIS® data platform. This is a Continuous Delivery (CD) release. Please note that the GA versions of InterSystems IRIS for Health™ and HealthShare® Health Connect™ 2025.2 are currently withheld due to mirroring limitations introduced by security updates (details below).
11 Juni, 2025
Advisory ID Product & Versions Affected Risk Category & Score Explicit Requirements DP-439649 Products:
21 Mei, 2025
This issue affects all versions of HealthShare®:
21 Mei, 2025
This problem affects the following products: