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InterSystems Customer Success Hub
The InterSystems customer success team is here to help you maximize the value of your integration investment, at every stage of your journey with us.

We're committed to helping you tackle your biggest challenges—and make use of the healthy data you need to thrive.
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How we help you succeed

We can help you maximize the value you get out of our technology by:
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Enhancing your understanding of InterSystems solutions, increasing user engagement, and gathering feedback on feature requests
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Keeping you informed about product capabilities, patches, and new releases
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Ensuring you receive essential InterSystems alerts related to security, privacy, compliance, and risk
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Offering guidance on Learning Services courses tailored to your needs, whether you are new to InterSystems, want to explore a new feature, or need a refresher
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Sharing strategies that other customers are using to address similar challenges
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Receiving valuable insights for planning and executing successful upgrades

Explore Resources and Tools

Documentation
Learn when, where, and at the pace that's most convenient for you with a variety of resources, including live, instructor-led courses, online training, private courses, and more.
Getting Started
Access comprehensive documentation for InterSystems products and technologies, covering user guides, reference materials, technical docs, product features, installation, configuration, and development.
Product Guide
Every customer has access to immediate help from a highly qualified support specialist 24 hours a day, every day via our Worldwide Response Center (WRC).
Certification badges represent the highest level of achievement that you can earn at InterSystems. All certification badges are verifiable and ready to share online.

Flexible, responsive, engaged
Let’s talk your way

We're ready to connect how, and when, you choose.
If you're ready to talk to someone, we're here to support you. Book a time that works best for you. Our calendars are open.
If you prefer to send us a question, complete this short form, and we'll follow up with you as soon as possible.
You're also free to send an email to a dedicated customer success team address. A member of the team will respond within a business day.

Meet Our Customer Success Team

Our customer success team serves as a strategic partner, enabling you to maximize the value of your investment in InterSystems technology. Whether you’re looking to strengthen product adoption, learn best practices from industry peers, or explore what’s next, we're here to help.
Head of Customer Success
Customer Success Manager
Customer Success Manager
Patient Record Matching
How healthcare organizations like yours partner with us to drive success
Healthcare organizations rely on InterSystems integration technology to:
  • Drive innovation and performance
  • Modernize and consolidate their integration engines for scalability, simplicity and ease of support
  • Seamlessly share disparate healthcare data from diverse systems and source
Streamlining interoperability
MedAllies leverages InterSystems technoloyg to accelerate the pace of innovation, avoid upfront capital equipment outlays, and tightly align ongoing expenses with evolving business demands.
Moving to the cloud
North West London ICS relies on InterSystems to integrate disparate hospital trusts to achieve a comprehensive electronic health record
FHIR Integration
The private hospital group uses InterSystems integration technology to deliver "Hospital at Home" care, receiving data from in-house devices that monitor patients.
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InterSystems READY 2025

June 22-25, 2025 - Orlando, Florida
InterSystems READY 2025 is a friendly and informative gathering for the InterSystems community to meet, interact, and exchange knowledge. The event sessions are a great opportunity to learn how to leverage the latest features in InterSystems products with 10+ specifically geared toward interoperability and two different FHIR workshops.

Join us at the event and invite your colleagues! We have a limited time Buy One Get One (BOGO) offer.

Request a BOGO Code

The Latest Product Releases

2025.1 includes updates and enhancements to healthcare interoperability (including FHIR and Bulk FHIR), analytics & AI, SQL and data management, and performance and security.
Feb 03, 2025
Health Connect Cloud combines the proven performance, reliability, and security of our integration engine with the agility, economics, and operational simplicity of the cloud.
2025.1 includes updates to Bulk FHIR ingestion & scheduling, enhanced FHIR search, vector search speed boost, and more.

We’re Here to Help

Contact us with your questions
or to request a consultation.
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