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3M 360 Encompass System

Breakthrough Application Addresses Complex Reimbursement Challenges

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CUSTOMER: 3M Health Information Systems

CHALLENGE: Integrate multiple coding, clinical documentation improvement, and performance monitoring processes on a single platform.

OUTCOME: New system using InterSystems integration engine results in substantial productivity improvements for inpatient and outpatient coding.

There’s nothing complex about healthcare, right? It’s just you and your doctor. But behind that very simple and human encounter lies a beast of complexity. Every aspect of the encounter has to be documented. And it has to be coded – each diagnosis and procedure has a corresponding number – for reimbursement and other purposes.

With the use of a much more detailed coding standard (ICD-10), 3M Health Information Systems took aim at the complexity by integrating multiple coding, clinical documentation improvement, and performance monitoring processes on a single platform using InterSystems technology.

The resulting product, 3M™ 360 Encompass™ System, increases process automation, simplifies the use of ICD-10, and reduces the inefficiencies of multiple coding and documentation processes and the added costs of unconnected systems.

“The 3M 360 Encompass System enables substantial productivity improvements for both inpatient and outpatient coding – the result of deep integration, advanced natural language processing technology, and greater workflow efficiency,” says Michael Bee, Business Director for 3M 360 Encompass.

Michael Bee
Business Director for 3M 360 Encompass, 3M

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À Baystate Health, dans l’ouest du Massachusetts, nous avons une expression pour désigner les cas où l’innovation agit en coulisse en faveur des patients : « Les choses se produisent de façon magique ».