TrakCare
Built for a Changing Healthcare World
The Power to Change
Rapidly changing consumer preferences, business priorities, government regulations, provider loyalties, competition, and technology ensure that today’s pressing problems will differ from tomorrow’s.
There will always be pressure to transform care delivery.
TrakCare is a flexible and powerful healthcare information system for delivering, managing, and transforming care. It keeps all participants engaged, connects systems and processes seamlessly, and enables change without adversely impacting critical clinical, administrative, and business operations.
Built to Keep You Connected and Your Data Flowing
with World Class Interoperability
Built to Keep You Connected and Your Data Flowing
with World Class Interoperability
TrakCare delivers the rock-solid performance required for sharing health information within and between facilities and organisations, and multiple ways to do it with minimal fuss. It supports all leading health information interoperability standards and profiles including HL7 FHIR, and SMART on FHIR.
Built to Enable Innovation and Responsiveness
TrakCare application programming interfaces (APIs) and connectivity options give you the freedom to innovate using data from TrakCare’s unified patient record and other sources. No partner lock-in, only openness to serving up data and contributing to the larger health data ecosystem.
Telehealth Functionalities in TrakCare
TrakCare Telehealth integration with Microsoft Teams, Google Meet, and Attend Anywhere facilitates patient and provider convenience and makes it easier to implement an effective “digital front door” patient engagement strategy.
Introducing COVID-19 Vaccination Management in InterSystems TrakCare
Don Woodlock, head of healthcare solutions at InterSystems, presents the new FHIR enabled, Apple Healthkit integrated COVID-19 vaccination management solution for TrakCare users. The solution enables patient cohort identification, vaccine scheduling, and vaccination data management. It includes schedule self-management for patients, as well.
TrakCare Numbers to Know
We incorporate our global best practices into TrakCare and deliver it to you preconfigured to meet local market requirements. This reduces complexity and risk so you can concentrate on what matters most – excellent patient care.
29 / 5
TrakCare is deployed in 29 countries across 5 continents
400M+
Patient records managed using TrakCare
99.86%
Percentage of TrakCare customers that are completely satisfied.
More Reasons to Choose TrakCare
Proven
Deployed in 29 countries in national, regional, and single facility organisations. Recognised by leading analyst firms.
Easy to Own
Flexible managed services and deployment models, and a unified solution with fewer moving parts and no apps to manage saves time and money.
Success
Over 40 years focused on healthcare plus market leading technology and solution offerings ensure we know what it takes to succeed.
A Faster Path to Innovation
Start with TrakCare’s healthy data for easy sharing and reduced complexity. Access the data as HL7 FHIR through our innovation toolkit.
Patient Centric & User Focused
For every patient there is only one record. For every user, there’s only one login, on any device, and a personalised user experience.
Always Ready, Always Up to Date
Fully Web-based and mobile first. TrakCare is available whenever, wherever, and however it’s needed.
Continuous Improvement
Analytics and open data access help you understand performance and progress on quality measures. InterSystems programmes can help you maximize ROI and benefits from TrakCare.
World Class Technology and Support
TrakCare is backed by a world-class, worldwide support organisation. You set the priority of support requests. You approve closure. You get results, quickly.
Frequently Asked Questions
Can my organisation access and use data in TrakCare without having to rely on services from InterSystems?
TrakCare won’t lock away the data you collect to care for patients and operate efficiently. In fact, TrakCare makes accessing, sharing and using that data easier. Our Innovation Toolkit for accessing data as FHIR, our many API’s, and support for direct query mean the door is open for innovation.
If we can’t replace all of our legacy systems is it still worth implementing TrakCare?
Many organisations have diverse information ecosystems and replacing those investments may not be practical or desirable. TrakCare’s native interoperability supports both standards based messaging and custom interfaces making deep integration between TrakCare and your legacy systems possible so that streamlined workflows and single sharable patient record is still achievable.
Our service is expanding and we need a new lab system however we don’t need an EHR. Can we just buy TrakCare Lab Enterprise?
Yes, TrakCare Lab Enterprise can be purchased as standalone solution to serve the needs of large or decentralised referral labs as well as healthcare facility based laboratories. It can interface to any EHR but is fully integrated with TrakCare.
What Our Customers Are Saying
“TrakCare has given our clinicians a streamlined and flexible process for managing all aspects of patient consultations in our busy outpatient departments. It saves us time, ensures we meet stringent local requirements for clinical documentation, and importantly allows our patients to leave appointments with a complete record of everything that transpired and was decided during their visit. It all amounts to better patient care and a better experience for our staff.”
Giovanni Arcuri, Chief Technology Officer (UOC Tecnologie Sanitarie)
“Is it a traditional EMR? No…. You can go and find one of those in a big urban hospital somewhere. This is very different, this is a single digital tool for our clinicians right across the jurisdiction, and right across every element of clinical care.”
Chris Hosking, Deputy Chief Executive
“TrakCare provides Gemelli with a state-of-the-art solution for managing the complex clinical and administrative processes that are typical of a big organisation such as the Policlinico.”
Marco Elefanti, General Manager
“King Khaled Eye Specialist Hospital is one of the most paperless hospitals I have visited around the world. TrakCare’s advanced clinical functionality enabled King Khaled Eye Specialist Hospital to achieve HIMSS EMRAM Stage 6 just five months after deployment and Stage 7 in less than two years”
John Daniels, Global Vice President
“TrakCare is beneficial to patients because I don’t get distracted and can concentrate on them. I can finish documentation of the whole anesthetic record in 2-3 minutes. This has given me more time and the ability to provide a high quality of care to my patients.”
Khalid Hanish, MD
“Since TrakCare has been introduced we have been able to see the whole hospital at a glance. And, before electronic prescribing and administration there were lots of problems getting hold of needed data.”
Mandy Skilcorn
“You can contact a doctor directly from the ward wherever they may be. They can use TrakCare to review records and check medications. It’s a significant benefit clinically.”
Dr. Jay Vasani, Consultant Physician, North Tees and Hartlepool NHS Foundation Trust
Additional Product Information
Executive Guide
Eliminate Best-of-Breed EHR Inefficiencies and Shortcomings
EHR Built for a Changing Healthcare World
InterSystems TrakCare® connects care teams across the healthcare ecosystem, making it easy to share information across facilities and organisations, improving safety, compliance, and patient satisfaction. Much more than just an Electronic Health Record (EHR) system, the fully integrated solution includes a comprehensive set of unified clinical, administrative, revenue cycle management, and departmental products.
Whole New Way to Care
When was the last time your clinician users gave a standing ovation after seeing an EHR demo? And asked for implementation and training ASAP?
Accelerate Revenue and Boost Staff Productivity
Optimise financial performance and transform business services with the industry’s only end-to-end revenue cycle management solution.
North Tees and Hartlepool NHS Foundation Trust, which employs over 5,600 staff and has a 570-bed capacity, was the first English NHS trust to deploy the InterSystems’ TrakCare electronic patient record, in 2015. Since then, the trust has been using TrakCare to help it achieve its digital health ambitions.
Northern Territory
The Northern Territory Government in Australia has selected InterSystems TrakCare to unify health and care information across the vast expanse of land and a very dispersed population.
Bumrungrad International Hospital
Bumrungrad International Hospital in Thailand is recognized as one of the world’s leading and most technologically advanced hospitals. Hear about its digital transformation journey, which is enabling it to innovate faster, deliver better outcomes, and enhance the patient experience.
CAMBRIDGE, Mass., July 29, 2020 – Throughout the COVID-19 pandemic, InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, has been both implementing and enhancing its InterSystems TrakCare® unified healthcare information system to help its customers in the fight against the global pandemic. Responding quickly to customer needs InterSystems has brought new systems, equipment – and even hospitals – online.
RIYADH, Saudi Arabia (15 March 2020) – King Khaled Eye Specialist Hospital (KKESH) has announced that it has renewed its Stage 7 on the Healthcare Information and Management Systems Society’s (HIMSS) Electronic Medical Record Adoption Model (EMRAM).