Skip to content
Search to learn about InterSystems products and solutions, career opportunities, and more.

Optimising Fulfillment to Accelerate Time to Value

Supply Chain

four panels showing the steps in a supply chain

InterSystems technology enables your organisation to achieve near-perfect 99.999% fulfillment in weeks, even during significant global supply chain disruptions

InterSystems Supply Chain Orchestrator™ is a differentiated data platform that will improve time to value. Organisations benefit from not only vastly improved fulfillment rates, but also from increased workforce productivity and revenues, all while reducing operational costs.

You can achieve 99.999% OTIF (on time in full) fulfillment within five months, outperforming standard benchmarks. Most commercial-off-the-shelf applications can optimise inventory fulfillment but often only cover 70% or 80% of requirements. Our technology integrates all your supply chain systems, employing artificial intelligence technology (AI) and machine learning (ML) to optimise fulfillment in real time. And we deliver these major gains without changes to your current processes.

The Challenge

Accurately fulfilling thousands of orders for millions of items is extremely challenging. Many large organisations have multiple systems for order, warehouse, or transportation management that are barely integrated – frequently not at all. An organisation with tens of thousands of different products may have to move them across many modes of transportation, IT systems, and third-party logistics partners, all adding to complexity, as well as loss of visibility and control.

Sudden and significant changes in demand, especially in consumer markets, stack up more challenges, requiring order revision and reallocation. If your systems are disjointed and you lack the ability to analyse masses of data in real time, you will struggle to deliver on time, in full and your reputation and revenue will be negatively impacted.

Key Benefits

Typical order optimisation benefits are:

Revenue

Increased revenue through vastly improved OTIF – in a large enterprise even a small percentage increase equates to millions of dollars

Cost

Streamlined processes and increased automation deliver lower operational and labor costs

Quality

Significantly fewer issues with product or raw material defects from vibration, heat, light, or temperature at any point in the end-to-end material or product journey

People

A more productive labor force, with faster time-to-decision

The Solution

Supply Chain Orchestrator is a data platform that provides a connective tissue, ensuring real-time accurate data flows along all supply chain systems to transform order fulfillment rates. It provides four embedded technologies as a single capability: consistent trusted data that is harmonised and normalised from disparate sources; real-time data and analytics for on-demand, real-time analysis; intelligent processes for seamless interoperability; and business intelligence with actionable predictive and prescriptive insights, leveraging our ML and AI.

Actionable insights drive significant efficiencies in every area, increasing automation and significantly boosting productivity. Supply Chain Orchestrator provides the infrastructure needed to optimise raw materials handling from point-of-supply to end consumption. Organisations can integrate transportation, warehouse management systems, and advanced robotics.

By increasing automation through Supply Chain Orchestrator, organisations accelerate decision-making, offer self-service access to analytics, and remove human errors. Organisations are ready to implement AI and ML-driven prediction and productivity gains. They achieve rapid adaptation to any changes in demand, logistics disruptions, or business priorities, leading to increased customer satisfaction and higher revenue.

A Proven Partner: PALTAC

PALTAC is Japan’s largest wholesaler of over-the-counter drugs, cosmetics, and daily necessities. It has used the power of InterSystems IRIS to achieve landmark 99.999% OTIF, delivering 3.5 billion products annually.

Using InterSystems technology as a platform for digital transformation, PALTAC has improved its workforce efficiency as it routinely optimises fulfillment of orders for 50,000 items from 1,000 manufacturers in response to demand from 400 retailers operating 50,000 stores.

The platform supports an application which uses AI to automate allocation of personnel for in-store activities, increasing productivity, and on-shelf availability. Real-time data flows and advanced interoperability have driven more advanced use of robotics. The company is more agile and benefits from streamlined processes, higher revenue, and greater customer satisfaction.

Other Resources You Might Like

Oct 07, 2025
HIMSS Market Insights
HIMSS Market Insights conducted this research, sponsored by InterSystems, in April and May 2025 among leaders in MedTech organisations to understand their perspective on integration solutions and efforts. We looked at:
Oct 07, 2025
Inventory Optimisation
InterSystems Supply Chain Orchestrator unifies data from thousands of sources to help you anticipate disruptions, forecast smarter with AI, and make the right decisions in real time. With GenAI-enabled Copilot guidance, you’ll minimise overstocks and stockouts while keeping customers satisfied. For over 45 years, InterSystems has helped businesses unlock value from their data—quickly, safely, and at scale.
Oct 06, 2025
IDC MarketScape
InterSystems is positioned as a Leader in the IDC MarketScape for EMEA. Healthcare Data Platform for Providers 2025 Vendor Assessment
Oct 03, 2025
Industry Insights
GenAI, Large Language Models, and Natural Language Processing are Fundamentally Transforming Healthcare
Oct 02, 2025
Fulfillment
InterSystems Supply Chain Orchestrator unifies data from thousands of disparate sources, giving you real-time visibility and prescriptive insights across your entire supply chain. With GenAI-powered decision intelligence, you can optimize replenishment, adapt to live conditions, and deliver near-perfect OTIF performance. For over 45 years, InterSystems has helped businesses unlock value from data—quickly, safely, and at scale.
Sep 29, 2025
ISG Research
This Ventana Research Buyers Guide: Data Platforms is an assessment of how well software providers’ offerings address enterprises’ requirements for data platforms software, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on expertise and research.
Sep 08, 2025
Supply Chain
Gain Intelligent Supply Chain Visibility
Aug 12, 2025
Fundamentals
Discover 11 types of databases in our comprehensive guide. Learn their functionalities and use cases, and see how InterSystems IRIS supports many of them for superior performance.
Aug 08, 2025
EMC Healthcare
Mr Jusup Halimi, CEO, and Dr Bella Desra Andae, Medical Informatics Specialist, at EMC Healthcare describe their EHR journey with InterSystems – implementing a unified EHR across eight hospitals in 18 months to moving to an AI-powered EHR system.
Aug 08, 2025
HIMSS Market Insights Infographic
One Patient, One Record Healthcare organisations rely on a wide range of systems to deliver care — from EHRs and pharmacy software to scheduling tools and billing platforms. But when each system stores patient data separately, inconsistencies, duplicate records and identity challenges can disrupt care and limit AI implementation, workflow optimisation and data exchange. Recent HIMSS Market Insights research confirms that healthcare leaders recognise the strategic importance of accurate patient identity data, yet persistent issues continue to undermine progress.

Take The Next Step

We’d love to talk. Fill in some details and we’ll be in touch.
*Required Fields
Highlighted fields are required
*Required Fields
Highlighted fields are required
** By selecting yes, you give consent to be contacted for news, updates and other marketing purposes related to existing and future InterSystems products and events. In addition, you consent to your business contact information being entered into our CRM solution that is hosted in the United States, but maintained consistent with applicable data protection laws.