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Advisory: Deprecation of InterSystems System Alerting and Monitoring (SAM)

InterSystems has decided to stop further development of InterSystems System Alerting & Monitoring (SAM) and label it as deprecated as of Nov. 13th, 2023. InterSystems will continue to support existing customers using the technology, but it is no longer recommended for new deployments.

We’ve found that most customers who are interested in the type of observability provided by SAM have chosen to connect IRIS’s metrics API & structured logs to their organization’s existing observability platform in order to have a more complete view of their operational platform.

Additional information is available in this Developer Community post.

Customers with questions on their current or planned use of SAM should reach out to their account team or the Worldwide Response Center.