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Europe Electronic Healthcare Record 2023-2024 Vendor Assessment

IDC MarketScape

Download the IDC MarketScape Excerpt

InterSystems is positioned in the Leaders category in the IDC MarketScape for Europe Electronic Healthcare Record 2023-2024

According to the IDC MarketScape report:
"Consider InterSystems if you're a healthcare provider seeking a unified, flexible, and cost-effective EHR solution offering a broad range of capabilities that can be configured to specific needs. For organisations aiming to establish a solid foundation for harnessing AI-powered solutions, InterSystems is a compelling choice. The architecture underpinning its solutions offers a robust framework that effectively ensures data usability and, most importantly, enables integration of insights back into the workflow."

IDC MarketScape: Europe Electronic Healthcare Record, 2023-2024
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.

IDC's Advice for Technology Buyers

The European EHR market offers a range of challenges and opportunities for technology buyers aiming to advance their healthcare organisations. Regional health systems, hospitals, and other healthcare provider facilities in Europe are trying to rapidly transition toward digital-first worlds to future-proof their organisations.

This IDC MarketScape supports healthcare providers in evaluating EHR solutions and go-to-market strategies of IT vendors that serve healthcare organisations in Europe. It analyses vendors addressing healthcare-specific needs and requirements and outlines the criteria by which they were evaluated. Each organisation should assess its individual requirements, taking into account factors such as technological readiness, capabilities, care service delivery settings, and conditions. This IDC MarketScape can serve as a valuable guide to help organisations make informed decisions in choosing the most suitable solution provider.

IDC recommends that healthcare organisations to consider the following:

Establish a robust and comprehensive EHR architecture and infrastructure.
To effectively implement EHR systems and maximise their strategic value, it is crucial to establish robust and comprehensive underlying IT infrastructure and architecture strategies. Providers should focus on creating modern hybrid environments that can efficiently scale data platforms and intelligence capabilities. Agile architectures are essential for seamless integration of diverse data sources, given the complex nature of healthcare data integration. Recognising that data plays a pivotal role in enhancing quality care and operational efficiency, healthcare organisations should consider partnering with vendors able to support and enable this platform strategy.
Consider the EHR system investment within a broader enterprise data platform strategy to increase efficiency and patient value as well as to support new care models.
The rapid acceleration of digital healthcare solutions has prompted EHR vendors to enhance their core applications by incorporating additional complementary capabilities. For example, this includes providing access to digital apps from within the EHR workflow and creating more integration points with other key enterprise solutions as HRM, ERP, supply chain, and logistic systems, fostering a cohesive IT system. The result is a unified platform that streamlines administrative and clinical workflows, supported by a modern system architecture. This, in turn, enable the provision of accurate and comprehensive patient records, secure data exchange, as well as greater coordination of clinical and operational processes.
Involve healthcare professionals to determine the most valuable aspects for them.
Gathering direct input from clinicians and healthcare professionals regarding the EHR features they value most is essential. This input will support the prioritisation of what should be addressed first in an EHR system investment. Start with surveys and focus groups, then proceed to quick pilots to validate findings and determine which functionalities should be scaled up to production. It is also crucial to provide training and ongoing support for clinicians to learn to use valuable EHR functionalities that are tailored to their specific workflows and processes. This approach is strategic not only to enhance EHR utilisation levels and workflows efficiency, but also to contribute to a more positive workforce experience.

Address regulatory and security concerns.
When selecting an EHR system, it is crucial to prioritise cybersecurity and regulatory compliance. EHR systems need to be compliant with European data privacy, data residency, and security regulation and frameworks. Vendors should be evaluated based on their ability to provide robust security measures and their capability to fit within the broader cybersecurity strategy of the organisation. In addition, they should be able to demonstrate compliance with regulatory frameworks through certifications and audits.
Forge strategic partnerships.
In the dynamic evolution of the European healthcare ecosystem, ensuring success in EHR projects requires partnering with vendors open to strategic alliances and have the capability to seamlessly integrate their solutions into the intricate fabric of the national healthcare system.

Assess market trends and vendor long-term strategies.
Staying abreast of the latest market trends is crucial when selecting an EHR vendor. Referencing industry surveys and reports is one way to achieve this. Additionally, it is vital to evaluate vendors based on their commitment to research and development, customer-centric innovation, and strategic incorporation of next-generation EHR features. This approach ensures technology buyers select vendors committed to staying at the forefront of innovation and providing cutting-edge technology solutions.

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