InterSystems is positioned in the Leaders category in the IDC MarketScape for Europe Electronic Healthcare Record 2023-2024
According to the IDC MarketScape report: "Consider InterSystems if you're a healthcare provider seeking a unified, flexible, and cost-effective EHR solution offering a broad range of capabilities that can be configured to specific needs. For organisations aiming to establish a solid foundation for harnessing AI-powered solutions, InterSystems is a compelling choice. The architecture underpinning its solutions offers a robust framework that effectively ensures data usability and, most importantly, enables integration of insights back into the workflow."
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.
IDC's Advice for Technology Buyers
The European EHR market offers a range of challenges and opportunities for technology buyers aiming to advance their healthcare organisations. Regional health systems, hospitals, and other healthcare provider facilities in Europe are trying to rapidly transition toward digital-first worlds to future-proof their organisations.
This IDC MarketScape supports healthcare providers in evaluating EHR solutions and go-to-market strategies of IT vendors that serve healthcare organisations in Europe. It analyses vendors addressing healthcare-specific needs and requirements and outlines the criteria by which they were evaluated. Each organisation should assess its individual requirements, taking into account factors such as technological readiness, capabilities, care service delivery settings, and conditions. This IDC MarketScape can serve as a valuable guide to help organisations make informed decisions in choosing the most suitable solution provider.
IDC recommends that healthcare organisations to consider the following:
To effectively implement EHR systems and maximise their strategic value, it is crucial to establish robust and comprehensive underlying IT infrastructure and architecture strategies. Providers should focus on creating modern hybrid environments that can efficiently scale data platforms and intelligence capabilities. Agile architectures are essential for seamless integration of diverse data sources, given the complex nature of healthcare data integration. Recognising that data plays a pivotal role in enhancing quality care and operational efficiency, healthcare organisations should consider partnering with vendors able to support and enable this platform strategy.
The rapid acceleration of digital healthcare solutions has prompted EHR vendors to enhance their core applications by incorporating additional complementary capabilities. For example, this includes providing access to digital apps from within the EHR workflow and creating more integration points with other key enterprise solutions as HRM, ERP, supply chain, and logistic systems, fostering a cohesive IT system. The result is a unified platform that streamlines administrative and clinical workflows, supported by a modern system architecture. This, in turn, enable the provision of accurate and comprehensive patient records, secure data exchange, as well as greater coordination of clinical and operational processes.
Gathering direct input from clinicians and healthcare professionals regarding the EHR features they value most is essential. This input will support the prioritisation of what should be addressed first in an EHR system investment. Start with surveys and focus groups, then proceed to quick pilots to validate findings and determine which functionalities should be scaled up to production. It is also crucial to provide training and ongoing support for clinicians to learn to use valuable EHR functionalities that are tailored to their specific workflows and processes. This approach is strategic not only to enhance EHR utilisation levels and workflows efficiency, but also to contribute to a more positive workforce experience.
When selecting an EHR system, it is crucial to prioritise cybersecurity and regulatory compliance. EHR systems need to be compliant with European data privacy, data residency, and security regulation and frameworks. Vendors should be evaluated based on their ability to provide robust security measures and their capability to fit within the broader cybersecurity strategy of the organisation. In addition, they should be able to demonstrate compliance with regulatory frameworks through certifications and audits.
In the dynamic evolution of the European healthcare ecosystem, ensuring success in EHR projects requires partnering with vendors open to strategic alliances and have the capability to seamlessly integrate their solutions into the intricate fabric of the national healthcare system.
Staying abreast of the latest market trends is crucial when selecting an EHR vendor. Referencing industry surveys and reports is one way to achieve this. Additionally, it is vital to evaluate vendors based on their commitment to research and development, customer-centric innovation, and strategic incorporation of next-generation EHR features. This approach ensures technology buyers select vendors committed to staying at the forefront of innovation and providing cutting-edge technology solutions.
Developing solutions that deliver the promise of Internet of Healthcare Things (IoHT) can be difficult. To be successful, developers must capture vast amounts of medical device data in real time.
Next-Generation Enterprise Master Person Index for Identity Management Seamless patient, member, and beneficiary identification is essential for efficient operations across healthcare organisations and government agencies. Yet, fragmented systems, inconsistent identifiers, and data gaps continue to disrupt workflows, increase costs, and compromise care quality and service delivery. 35% of denied medical claims stem from inaccurate patient identification¹, while mergers and affiliations further complicate record consolidation. Even within a single information system, duplicate or overlaid records can introduce inefficiencies and risks; by creating costly administrative burdens and compromising the accuracy of AI workflows built on unreliable data. To maintain data integrity and prevent cascading errors, organisations must be able to detect problematic records in real time and trigger corrective actions.
A Digital Front Door Solution Successful healthcare organisations (HCOs) understand that patient engagement is fundamental. Patients who are well-informed about their conditions and treatment options make better decisions. By empowering patients to take an active role in their healthcare, HCOs can improve patient outcomes, satisfaction, and loyalty.
Risk management has evolved beyond just mitigating threats—strong risk management practices can be a competitive advantage. In today’s volatile markets, asset managers are tasked with navigating unprecedented complexity, adapting to tighter regulations, and leveraging data to build resilience and drive growth. Yet, traditional methods fall short, leaving many struggling with disjointed systems, siloed data, and delayed insights.
Increased capabilities in supply chain management and decision intelligence tools, along with complex tech stacks, have put a premium on the ability to integrate, synthesise, and use disparate data for faster transformations and long-living business benefits.
See how InterSystems Supply Chain Orchestrator™ improves supply chain operations with real-time, actionable data. Supply Chain Orchestrator includes an extensible data model, integration engine, and API framework that allow you to create real-time, full-stack applications for order processing, issue processing, demand forecasting, and more.
