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Patient Engagement, Not Enragement: A Look Ahead

Doctor having a discussion with her patient while looking at a tablet

The Health Care Blog recently asked industry insiders and pundits across health care to share their armchair quarterback predictions for 2015. The following thoughts by Joe DeSantis, Vice President of HealthShare Platforms at InterSystems, were first published in The Health Care Blog.

Information Exchange is dead. Long live Information Exchange: There was a lot of talk in 2014 about the failure of information exchange. When people take a closer look, they are going to see there are actually some good examples of this working and changing how care is delivered. We’ll see lots more examples in 2015.

(Big) garbage in, (big) garbage out: People are looking to Big Data and analytics to tackle population health and other problems. They will soon find that without addressing data quality and conditioning up front, the results will be disappointing at best. This will be the year of clean data.

Keep it simple: The mobile revolution has not yet had the impact on healthcare that it has had in other sectors. Recreating desktop applications on a phone is not the answer, nor are retreads of messaging standards. We will have to rethink how healthcare information is presented and used.

One portal, please: Everyone agrees that patient engagement is essential – but giving me four separate portals, six more for my wife and three more for my mother makes me enraged, not engaged! Thought leaders will begin to realize that patient engagement must be built atop true information sharing.

 

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